Hi, please let us know how we can improve further.

New Y! "My Comments" - Feedback Welcomed!

Dear Yahoo! users,

We've heard that you are having problems with regards to the new "My Comments" tab on the site.

If you are one of those users, please post here and tell us a few more things so that we can investigate the problem and fix it:

1) What the exact problem you were seeing, e.g. error messages?

2) Which browser and browser version are you using (example: Firefox 14.0.1)?

Thanks for your help.
Yahoo! Product Support

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    Product SupportAdminProduct Support (Admin, Yahoo) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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      • Michael seeryMichael seery commented  ·   ·  Flag as inappropriate

        firefox ,there's no comments it's been changed to reactions which in my opinion is rubbish ,i can't see what i've commented on or comments by others on my comments ,no point in it being there if it can't be used ,"IF IT AIN'T BROKE DON'T FIX IT !"

      • AlAl commented  ·   ·  Flag as inappropriate

        Let me clarify: One day you can comment on a news article, but when you get an e-mail saying someone has responded, clicking on that link directs you to the article, but the article now has a blue boarder around the text and there is no comments section to view.
        E.g. Today I commented on "Britain’s Sir Jonathan Ive is the “soul” of Apple - not Steve Jobs, says biographer", someone responded, but clicking the e-mailed link gives me the same article with the blue border and no comments section - so I can't see how many thumbs up etc... This has been happening for years... on PC and Mac.

      • Steven RowanSteven Rowan commented  ·   ·  Flag as inappropriate

        SERIOUSLY!!??... You don't know what the problem is? If I was to tell a brain surgeon something a bit more specific than "my head hurts!", he'd think I was trying to do his job for him!

        The MY COMMENTS tab does not work - simple as!! (apologies for using "techno-babble...)

      •  robert blackmore robert blackmore commented  ·   ·  Flag as inappropriate


      • Anonymous commented  ·   ·  Flag as inappropriate

        To prevent spam, URLs and Email Ids are not allowed in comments;
        This what I get when I present a comment.

      • BrendaBrenda commented  ·   ·  Flag as inappropriate

        I have the same problem as others---no posting ability, posts stay 'hazed over bluish', wheel goes round & round, no "like" button.
        I did as Yahoo "help" suggested----"Disabled FireFox Extensions"..... no help. Did a system 'rollback' on my laptop--to a week ago (before this problem).... again, No Help !!
        (Seems I am "blocked"---but I always "mind my manners", and never "name call" anyone.)

        FireFox 16.0.2

        Thanks !!

      • debsdebs commented  ·   ·  Flag as inappropriate

        Thank you Anon Aug 26th..its now october..and I have unclicked compatibility view..and Yipee its fixed..wish I had found this sooner..once again many thanks

      • Gerry GeorgeGerry George commented  ·   ·  Flag as inappropriate

        Yes Caroline Taylor and Jim - who have posted below - are experiencing exactly what I keep getting, and which prevents all three of us from making a contribution. Could you explain what is the reason for this, please, and whether it is either an object-lesson in censorship - unquestionably your prerogative, no question about that - or whether it really is due to technical problems. *Sorry, comments did not load properly, things may not work*, are getting so common now, that one might as well refrain from trying to make a contribution to your discussions.

      • Gerry GeorgeGerry George commented  ·   ·  Flag as inappropriate

        Not only am I sometimes unable to download *My Comments*, but - presumably for blocking further messages from me, on one topic or another - I get a message which tells me there is a problem, which is preventing me from downloading the comments facility, and therefore I am denied the opportunity to contribute. Is this deliberate, I wonder - in which case, of course, I am obliged to defer to your judgement and rulings - or is it really simple productive of a technical glitch ?

      • Melanie EMelanie E commented  ·   ·  Flag as inappropriate

        When I go to my comments to check up on a thread, It will open a totally unrealted thread from a totally unreated story a majority of the time. And if this is because a thread has been delated, just say so

      • JimJim commented  ·   ·  Flag as inappropriate

        Sorry, comments didn't load correctly; things may not work.

        This is what comes up. A few weeks ago I could comment then it became above.
        Its very irritating as the issues I am seeing need commenting upon. I have not changed my Firefox browser or anything - the change has come from Yahoo. I am probaly amonst your oldest users and quite frankly not very happy in the last few years with the way it has gone.

      • Caroline TaylorCaroline Taylor commented  ·   ·  Flag as inappropriate

        1) Error message "Sorry, comments didn't load correctly; things may not work" appears almost every time I try to read comments.

        2) Browser used: Internet Explorer'.

        Very frustrating.

      • idundiditidundidit commented  ·   ·  Flag as inappropriate

        Using internet explorer, when popup comes up, post as yahoo facebook or google, doesn't matter what I choose. My comments don't make it to the article. I am really tired of it. I will probably end up using yahoo as a dummy e mail.

      • WebLobsterWebLobster commented  ·   ·  Flag as inappropriate

        The <b>Notification icon</b> often spits out old notifications and on a repetitive basis. I check them but there's nothing new on my comment (no change in replies or thumbs up/down).

        Please put an "X" so I can selectively delete notifications.

        Browser: Chrome 20.0.1132.47

      • Anonymous commented  ·   ·  Flag as inappropriate

        At the end of a news report this comment box use to automatically appear with my profile name asking me to post a comment. but now all I get after the news report is ``comments`` and a circullar rotating star which normally means loading and no comment box with my name so no way to leave a comment, I can only read comments left by others and wonder why I can`t make a comment anymore

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi all,
        I think I may have found out the reason some IE9 users may not be able to make a comment and do not see thumbs up or down. Also, the spinning wheel? wait indicator.
        Check under Tools to see if Compatibility View is checked. If so uncheck and you should be back to normal. Good Luck.

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