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The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

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  1. Provide better customer service. Why do I have to get an account key every time I try to access my email? I didn't sign up for this.

    Have actual people help us with our situation instead of "ROBO" messaging. You talk about you care about your customers, you're really not showing it.

    55th ranked
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  2. 55th ranked
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  3. 55th ranked
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  4. i need assistance with yahoo and there seems to be no available assistance. i cannot contact anyone.

    my brand new account is suspended for no reason. i havent even been able to use it. i can send mail but not receive. there is no help available and that is absolutely ridiculous. why would someone sign up to spend $50 a year when the email service is so bad? perhaps a real account assistance help line would be a good idea. your email sucks!

    55th ranked
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  5. 11th ranked
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  6. dont require password changes unless customer wants.....

    difficult for older people to even get account

    I am tired of security that is not driven by me

    automated safety is not safe.

    Diversity should not exclude Americans

    55th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add 2 step authentication to AT&T/Yahoo email account login.

    I have 2 step authentication enabled on a Yahoo.com account, but when I try to add it to my AT&T / yahoo account, I can't seem to find where this can be done. With all the yahoo security issues as of late, surely this option should be available to the AT&T accounts.

    55th ranked
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  8. 34th ranked
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  9. i have been trying to access my account all freaking day and cant!! you all have made this a headache

    please help me access my email account i forgot password you all have made this a night mare

    34th ranked
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  10. 5th ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't remove secret account from list in the "sign in" feature. So, now my teens might accidentally sign out then sign back in to the secret

    Can't remove secret account from list in the "sign in" feature. So, now my teens might accidentally sign out then sign back in to the secret account where my wife and I keep our nudes. And the sign ins aren't even password protected once on the app. Plus, deleting and reinstalling won't remove the accounts from the app. Epic fail Flickr!!!!!

    55th ranked
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  12. 4th ranked
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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cannot Delete Yahoo/Tumblr Account

    Yahoo was hacked.
    Yahoo also has made it impossible to delete a yahoo account (or Tumblr account)

    Yahoo has 24 hours or respond and fix the glitch or the video showing that it is IMPOSSIBLE to delete accounts and information goes to Mashable, HuffPo, and everywhere else. Your class action lawsuit for the hack is probably in the millions.... because you've prevented users from deleting their accounts or information, the class action suit will be in the billions.

    8th ranked
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  14. 55th ranked
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  15. Getting message "your yahoo account is out of date" and nothing else

    At unpredictable times, I get the message "your yahoo account is out of date". It flashes white letters on a dark screen for a very short time and before I can click on it, it is gone. I have no idea what needs to be done. Please help

    34th ranked
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  16. My 74 year old father is

    Help my 74 year old father cannot access his yahoo mail & it is freaking him out. He does not have any knowledge of the email or phone number for the password reset. Can anyone please help out
    His email is *************@yahoo.co.uk
    Very poor after service from Yahoo. Can someone please restore my faith in them

    11th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. There is a Glitch in your system. Using a smart phone to sign into my yahoo account when password is wrong go to text msg to get your text c

    Glitch in ur system. Using a smart phone trying to sign in but password is wrong. To get your text, i have to switch to get your text sent to my phone but can't get back to the page to put in the code.
    Solution is U need to put a link in the text message to get back to the right page to put in the code you sent me.

    55th ranked
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. do better at your job because I am not getting good customer support it sucks!

    You need to allow the person to access the account by questions about yourself or better even call the customer support and allow that person to ask who you are and allow you to change your password because right now I do not like yahoo at all

    55th ranked
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  19. I am not able to access customer support to solve my issue that is not listed on your help site. My home computer broke so I now use compute

    I am not able to get customer support due to the loop issue. I am not able to access my email: home computer broke & am now using computers at libraries. Yahoo wanted me to create more secure password which I did, but then forgot what it was for a while, and then remembered it. Verification code sent to work email but verification code does not work on the capcha area and I don't know where else to enter the verification code. I do not have a cell phone so I don't have a mobile number. Please grant me access…

    34th ranked
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  20. I am trying for at least 40 minutes to get a code from you via txt or phone and have not. it is really irritating

    i have been trying to get a code via phone or txt from you for at least 40 minutes and have not. It is really irritating since i have logged into these computers before. You really need to look into why this is not working.

    9th ranked
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