US Screen

Dear Screen users,

If you are having problem with seeing “Technical Difficulties” error message as shown below, please let us know the error code on the lower right corner of the screen (circled in red) so we can work to resolve this issue for you.

Best Regards,
Yahoo Product Support

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Hi, please let us know how we can improve Screen further.

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  1. Roku Issues

    1. Other Space playback errors:
    When watching Other Space, several times the video would turn into digital artifacts while the audio would continue.

    2. No progress bar:
    There is no way to determine how far a video has played, no way to resume a partially watched video and no way to seek to a specific timestamp (preferably with thumbnails, a la Hulu and Netflix) except by blindly pressing the FF button.

    3. Autoplay on startup:
    When I select Yahoo Screen, I want to be presented with a menu so I can select what to watch like every other streaming app…

    8th ranked
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      Gathering feedback  ·  3 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
    • poorly timed commercial breaks

      Please fix the timing of commercial breaks!! They keep cutting right into the end of a scene. It makes watching anything very unenjoyable and is a simple fix!!

      41st ranked
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        Gathering feedback  ·  2 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
      • Please Add Android TV Support

        I would suggest modifying the existing Yahoo Screen Android app to work on Android TV. It appears close, and it would add a whole set of people that are buying new 4k TVs who have it built in (and personally I just purchased the NVidia Shield, which I love). I would love to catch up on Community on the big screen. Thank you.

        27th ranked
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          Gathering feedback  ·  0 comments  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
        • Video keeps playing from the beginning after a commercial break

          Tried to watch a video and it started in the middle for some reason, so I manually restarted it, after the commercial break it didn't resume playing so I reloaded the page, and this time it started at the beginning for some reason? So I click back to where I was in the video, it plays more commercials, then shows the beginning of the video AGAIN? It's been three months, fix the **** code. Also the timings on the subtitles and commercial breaks are off again.

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            Gathering feedback  ·  2 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
          • 168th ranked
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              1 comment  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
            • I really loved the EDC Las Vegas live stream. I would be willing to pay to see it again on demand. Like a membership or something.

              Pay per view of past concert streams like EDC Las Vegas. Would be awesome. I would defiantly love to see EDC Las Vegas 2015 again :-)

              203rd ranked
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                Gathering feedback  ·  1 comment  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
              • video quality tab?

                where is the video quality tab? It streams very choppy, unlike hulu or youtube

                223rd ranked
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                  0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                • Closed captions are not synchronized with the current position in the video.

                  When watching a video on Yahoo Screen, the closed captions displayed are way ahead of the current position in the video. What you're reading is almost half a minute ahead of the action in the video.

                  135th ranked
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                    0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                  • When I try to watch Other Space (Ep. 1) on my Roku 3, the picture gets buggy right after they turn into babies.

                    Specifically, when I see the computer devolve into Pong, the picture turns green, black, purple, etc. and all block-y. It doesn't happen in my Ipad. I tried watching episode 4 and the same thing happened within the first few minutes.

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                      Gathering feedback  ·  2 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • How can I turn the videos OFF?

                      The videos play automatically and I cannot find how to disable them?? I have (substandard) Satellite Internet and so am limited to what I can download each day - and these videos cut into my "allowance". I don't want to spend my "allowance" on stuff I have absolutely NO interest in.
                      Thank you.

                      223rd ranked
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Yahoo Screen App for Vizio Smart TV - does show Community episodes

                        I downloaded the Yahoo Screen App for my Vizio Smart TV to watch the new season of community and I couldn't find the show. I went through each of the categories, and there is no search option. Please update the app to have a search option and also, if you're going to promote the premiere date of a show for your platform please make sure it is accessible!

                        14th ranked
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                          Gathering feedback  ·  5 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                        • Fix the Volume of Episode vs Commercial

                          The commercials are MUCH louder than the episodes.
                          Please either turn the commercials' volume down or increase the volume in the episodes.
                          After I adjust the volume so I can hear the episode, I get BLASTED when the commercials come on. I can't even listen to the episodes with headphones because of this and have to hit mute when the commercial comes up - it's just toooo loud.
                          Thanks!

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                            Gathering feedback  ·  1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                          • Enable chromecast. And suck less.

                            If you enabled chromecast, it would suck less.

                            168th ranked
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                              Gathering feedback  ·  0 comments  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please Normalize Volume Between Content and Advertising

                              Some commercials are obnoxiously loud. It's a gross, shady practice that I thought had finally died out.

                              168th ranked
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                                Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 23rd ranked
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                                  Gathering feedback  ·  3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                • Gee, how about making Screen work?

                                  After watching the first 8 Community's and all of Other Space, I can't watch Yahoo screen videos on my WD device or my DVD player anymore. I get the message "Sorry! Sorry, there is a problem loading this video (Playback Timeout) while the soundtrack continues.

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                                    Gathering feedback  ·  0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                  • There is an add for subway that is failing to load, locking up the video.

                                    There is an add, apparently for subway. When it plays, the screen goes black and sits on "1 second until video" with no progress. Clicking on the black screen goes to subway's site.

                                    No yahoo error message or other feedback is present.

                                    168th ranked
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                                      Gathering feedback  ·  0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Subtitle Problems

                                      Attempting to watch Community and I have problems with the subtitles captions across a wide variety of platforms. On my Roku, I can't even turn subtitles on. On a web browser (both Chrome and Firefox), the captions seem fine at first, but after the first commercial break they are completely out of sync with the audio. iPad works best, but the captions can still get out of sync if something interrupts the video in any way, and the only way to get them back on track is to quit the program entirely.

                                      This has been the case for any episode…

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                                      • 168th ranked
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                                          Gathering feedback  ·  0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                        • The video keeps freezing and I can't skip through what I've already watched

                                          The video freezes while the audio continues to play. I try to reload the page and skip to where I was at before and the player won't let me. Why does the player have no problem playing me commercials but I can't watch the content?

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                                            0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
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