US Screen

Dear Screen users,

If you are having problem with seeing “Technical Difficulties” error message as shown below, please let us know the error code on the lower right corner of the screen (circled in red) so we can work to resolve this issue for you.

Best Regards,
Yahoo Product Support

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  1. Community streaming is horrendous

    Fix YOUR streaming/playback issues!... it's NOT my computer, browser or ISP... I stream Amazon Prime, Netflix and Hulu Plus flawlessly, but not Yahoo Screen... Community was all but unwatchable... apparently your cookies do everything but save my place where YOUR video froze... sure forced me to watch a ton of commercials, though, hmmmmmm?... maybe that was your plan all along... I do love Community, but not enough to suffer through your ****** delivery... DON'T tell me to tweek my system to adapt to YOUR substandard requirements -- your competition doesn't... Ms. Mayer, are you paying attention to this?

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      31 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →

      Hi,

      So we can further investigate, can you please post some additional details within the Comments section. Feel free to provide any video links and browser information, it’d help greatly.

      Sorry for the inconvenience.

      Yahoo Product Support

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        6 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • make a better video player

        add an option to choose video quality

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          Gathering feedback  ·  3 comments  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
        • The subtitles of all community episodes are out of sync today.

          I don't know if it is just me but the subtitles for community are out of sync today.The words appear ahead of the time, which could be disturbing for someone that needs subtitles. Is there anyway to fix this issue? Thanks.

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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Roku Issues

            1. Other Space playback errors:
            When watching Other Space, several times the video would turn into digital artifacts while the audio would continue.

            2. No progress bar:
            There is no way to determine how far a video has played, no way to resume a partially watched video and no way to seek to a specific timestamp (preferably with thumbnails, a la Hulu and Netflix) except by blindly pressing the FF button.

            3. Autoplay on startup:
            When I select Yahoo Screen, I want to be presented with a menu so I can select what to watch like every other streaming app…

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              Gathering feedback  ·  0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
            • Yahoo Screen App for Vizio Smart TV - does show Community episodes

              I downloaded the Yahoo Screen App for my Vizio Smart TV to watch the new season of community and I couldn't find the show. I went through each of the categories, and there is no search option. Please update the app to have a search option and also, if you're going to promote the premiere date of a show for your platform please make sure it is accessible!

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                Gathering feedback  ·  5 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
              • Let *viewers* set the resolution. Not everyone has the fastest connection.

                Let viewers set the resolution. That might fix the endless buffering blocking me from seeing or even hearing Community at all.

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                  Gathering feedback  ·  2 comments  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                • fix Other Space on roku

                  For starters, you need to debug your app on roku. The constant playback errors are appalling. Now Other Space has dropped and every episode I have tried to watch crashes at some point (sound continues, no picture, lots of glitchy staticy colors). anyways, great content, dismal programming.

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                    Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • IMPECCABLE content! INEXCUSABLE technical instability!

                    Video loads slowly or not at all, freezes constantly. Great audio and visual quality for the three minute intervals of basic functionality.

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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                        Gathering feedback  ·  3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                      • Improve your streaming and ad viewing

                        Watching the first two episodes of Community on Yahoo! Screen was the worst viewing experience I've ever had since the series finale of Seinfeld. The streaming/buffering was intolerably slow; I had to keep "rewinding" a few seconds to advance each episode. Commercials would randomly start in the middle of a scene and then it would return to the beginning of the next episode. I realize the commercials are a necessary evil, but some of them played without any sound. It took me longer to watch two episodes of Community than it would to watch any hour-long show on cable.

                        You…

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                          Gathering feedback  ·  1 comment  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                        • When I try to watch Other Space (Ep. 1) on my Roku 3, the picture gets buggy right after they turn into babies.

                          Specifically, when I see the computer devolve into Pong, the picture turns green, black, purple, etc. and all block-y. It doesn't happen in my Ipad. I tried watching episode 4 and the same thing happened within the first few minutes.

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                            Gathering feedback  ·  1 comment  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                          • Other Space Episode 5 is not in HD

                            Episode 5 of Other space never switched over to an HD stream. It looks like it is 480p max.

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                              0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
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                                Gathering feedback  ·  1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                              • please add chromecast support! I would love to be able to watch Community on something besides my device!

                                please add chromecast support! I would love to be able to watch Community on something besides my device!

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                                  Gathering feedback  ·  4 comments  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fix Your Buffering Videos

                                  This stuttering is so annoying. Been going on for months and months. I give up and search it on youtube instead. PITA!

                                  You're not competing with youtube, you're driving traffic to it!

                                  Get the lead out!

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                                    Gathering feedback  ·  0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                  • why does every video have a commercial that lasts longer than the video?? stop it!!

                                    why does every video have a commercial longer than the video? its the same ones over and over and over! stop it!!

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                                      Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Get better technical support.

                                      The video player is almost unusable. When people post useful suggestions like "Let me choose the video resolution manually," you don't need any further detail, and asking for a link to the video is petulant and frankly, childish.

                                      Your video player is useless in its current form. ALL your videos lag, which is probably due to the fact that everything streams in HD by default and you can't change that. Either auto-adjust the stream like Netflix does, or let me manually choose the resolution manually like Hulu. For crying out loud, PORNHUB lets me do this. You're being schooled technologically…

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                                        Gathering feedback  ·  0 comments  ·  Feature Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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                                          1 comment  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Sorry you’re experiencing some video quality issues. Can you provide some additional information so we can investigate?

                                          Some example video links you find to be choppy would really help. Feel free to comment below.

                                          Thanks!

                                        • Here is a link for you to see what I'm not seeing

                                          https://screen.yahoo.com/community/community-episode-6-basic-email-070001281.html

                                          This is what I've been experiencing for 24hrs. Just black screen no matter what I try to play through yahoo screen

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                                            0 comments  ·  Bugs or Errors  ·  Flag idea as inappropriate…  ·  Admin →
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