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  1. Get actual access to tech support

    We need access to actual tech support.

    635th ranked
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    2 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Where is support?

    I'm moderator of group SWARL, got multiple complains about file upload, which doesnt work. I tried to contact yahoo support team but upon pressing contact us button I get into Help community where hundreds of people have the same issue and all of them are looking for support. Only questions, no answers and no actions.

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  3. Maybe provide a means to contact a real person to resolve my problem rather than a message board that provides no help whatsoever?

    You don't provide a help line, or an e-mail to customers so they can find out what the heck is going on. I an numerous other customers are left in the dark regarding why there is a problem, or what is being done to correct it, or an estimated time when the problem is going to be solved. This is frustrating.

    476th ranked
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  4. Can't post any messages. There is a problem.

    I posted four times today and nothing appears in the Conversations. Is there a bug?

    476th ranked
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  5. What Support? There is no support, because Yahoo does not care about its customers.

    What Support? There is no support, because Yahoo does not care about its customers. Never has - never will. Good that they fired the last CEO in 2016. She was a real idiot!

    476th ranked
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  6. unable to post photos again.

    I have not been able to post any photos to my group that last few days. Please fix!!!

    476th ranked
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    2 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inability to Sign-In

    I lost the ability to sing-in to Yahoo Groups sometime ago and do not know why. When I joined the user provided a username and password. Now, signing in or signing up is based on a users email address. This was not the situation when I joined several years ago. By this I mean I can use my yahoo email address and password to sign in to Yahoo Groups yet, I do not see my groups.

    How can this be resolved?

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    2 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. well, you COULD open "moderator central" as an actual forum, but, GOD FORBID users should be able to REACH any of you

    you obviously want to function as a dictatorship and don't want to actually HEAR FROM YOUR USERS

    858th ranked
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  9. Owners died and I want to take the groups

    I had a friend who died of diabetes and her husband moved on an left the net and doesn't want anything to do with her groups is the last and final msg i got. I have no address to get in touch. I would love to take over her groups and have them keep running. But at this point there are a few people who are spamming her group. All groups where there is no owner any more should be shut down or let someone else take over

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    0 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  10. FIX THE SPAM IN AND FROM YAHOO GROUPS!!!!!!!!!

    Clean up the SPAM in and from Yahoo Groups. The group website is unusable and is SPAMMING my E-mail 3 to 5 times a day! Yahoo is my number one SPAM source by far. How can you fix SPAM when you are the sender? FIX IT!!!!!!

    635th ranked
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    0 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. SPAM flood!

    I've had to unsubscribe from a dozen low-traffic groups because they've been flooding me with spam lately. Hope someone can stop this.

    476th ranked
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    2 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  12. Over one year since I posted here - -this is still a mess. I have so many messed up things I don't know where to start.

    In the past week ending three days ago, I have 2 messages posted in 7 days from over 2000 members. Traffic is nil, members are just not coming on the board. I am amazed at the lack of interest of Yahoo in listening to us - - you know all the answers, we know nothing. We are just customers to you, and customer service stinks. We use the forum and we know how it was before it got messed up. You don't - - yet you don't listen. Really frustrating.

    Here are two posts today - - this is what…

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    0 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. There is a pornographic photo in one of my groups! How do I remove it as a member?

    All photos should be viewed by moderator before being posted.

    703rd ranked
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    2 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  14. xa.yimg.com

    I am curious as to how my private yahoo group file ended up being publicly searchable. I have read the comments in Yahoo Answers and all you do is say that you will take the file down, but there is no explanation as to how the file was made public in the first place. I am now very skeptical about posting anything secure in the group. Please let me know how and why yahoo makes private files public. Thank you.

    The file I need deleted asap is http://xa.yimg.com/kq/groups/25345313/794199837/name/Three

    562nd ranked
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    2 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. 476th ranked
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    0 comments  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  16. 476th ranked
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  17. Help contact page refuses to submit my query without a valid email address ... but has nowhere to enter the address

    Help contact page refuses to submit my query without a valid email address ... but has nowhere to enter the address.
    The query is...
    I've changed my email address in my profile to mike.white.ie@gmail.com, but "updates in your groups" messages still go to my old (unwanted) email address at michaelwhite@eircom.net. All routine group messages from all my subscribed groups are properly directed! The group name below is the latest example of misdirection.
    merg

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  18. I want to close down my group

    My lupus support group can no longer operate with the changes that have been made by yahoo. Members are frustrated by their inability to communicate with the group. But I cannot find a way to stop the messages. Any suggestions?

    1603rd ranked
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  19. I have not yet been able to download the data I requested for our Yahoo Group. Can you please advise how I can do this?

    Due to ill-health & hospitalisation, I have not yet been able to download the data for our Yahoo Group. The data was requested & Yahoo sent me a link - but when I now follow that link, I cannot download the data. Can you please advise me how to download that data? Thank you.

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    1 comment  ·  Support Issues  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot create album or upload photos for several months.

    Made many attempts to contact support and get this issue fixed. Nothing is being done. I do not understand why Verizon paid so much for Yahoo then not support it. Should have let someone else purchase it that would maintain it.

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