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Offer proper support to Yahoo Groups

Lots of people are having problems with Yahoo Groups and no proper support is offered. Please rectify this.

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Kate Alexander shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Bill commented  ·   ·  Flag as inappropriate

    The Subscribe feature is not working and notifications from the group calendar are not going out. Help! Need someone responsive to reply.

  • Kristin Gaytan commented  ·   ·  Flag as inappropriate

    YES!!! Why isn't there a format to contact technical support for site issues? I can't invite members to join into our group any longer and the calendar function no longer works. Please fix these issues - they have been persistent for quite some time and really causing us a lot of trouble! There are a lot of people who still don't feel comfortable using facebook for groups and our email groups are still valuable for reaching this population.

  • Mitchel Cohen commented  ·   ·  Flag as inappropriate

    My messages to groups that I moderate once-in-a-while go through, and most often these days (since a month ago or so) my messages do not post to the list. What's going on?

  • Michael Morrissey commented  ·   ·  Flag as inappropriate

    Never happen. Yahoo couldn't care less. All they want us for is to count the number of registered users so they can use that figure to sell ads. They don't care of their services work, or whether we can use them or not.

  • Derek Cox commented  ·   ·  Flag as inappropriate

    Currently unable to update any group meetings, and the notifications from group comments / emails etc is horrendously slow, taking days to be distributed. Please advise what is going on and why the current system has suddenly become unfit for purpose. If things are not fixed, we'll be moving to a different platform

  • Ajit Antony commented  ·   ·  Flag as inappropriate

    Sorry, we are experiencing technical difficulties. Please wait for a few moments and try again. Error code:500
    OK

    I am the owner and moderator of the Mearns Bird Club Yahoo group:
    https://groups.yahoo.com/neo/groups/Mearnsbirdclub/events
    When I try to add an event to the calendar I get an error message, above. I had previously complained about this on 7/8/18 to no avail.
    I am unable to post any events, which we have weekly.

    Previously I was able to enter information into the Events Calendar, though none of the events were being sent out as a reminder email to members. I had previously complained of this in January 2018 again with no response.

    Ajit I Antony
    EA Mearns Bird Club Yahoo group

  • Peter Rawbone commented  ·   ·  Flag as inappropriate

    I can access most of the information - not the events calendar a month or more ahead - via my PC but NOT via my iPad. It used to will you please fix it asap.

    Does anyone know how to transfer all the data in our Yahoo group to Google Groups? We're seriously considering saying goodbye to Yahoo due to their apparent lack of interest.

  • Edwn Sheldon commented  ·   ·  Flag as inappropriate

    This is why Yahoo is losing. All their attention is focused on imitating what everybody else is doing. They ignore the things (like groups) that make them different and useful to their users.

  • Emmanuel Anciaux commented  ·   ·  Flag as inappropriate

    Not able to login to my Yahoo genealogy groups, what the **** is going on since weeks? Why can't we get an answer?!

  • Lynn Mayes commented  ·   ·  Flag as inappropriate

    What is the status of the upgrade? Why is there no information? Several of my albums and hundreds of photos posted between mid April to mid June disappeared in June and still have not come back since the upgrade. It's as though the group reset to a date in mid April but is still glitchy. What is going on?

  • Mark Robbins commented  ·   ·  Flag as inappropriate

    I suggest everyone should get out now. Find an alternative. Clearly Yahoo groups will be left to a slow lingering death, anyone who thinks otherwise is a fool.

  • Sarah Martin commented  ·   ·  Flag as inappropriate

    I can't seem to post via email or on your website to my group. What is going on? Do I need to switch us to Google Groups?

  • Mark Robbins commented  ·   ·  Flag as inappropriate

    Either make it work or announce end-of-life. Stop stringing us along by offering a useless product. It's a very good way to destroy confidence in the Verison/Oath/Yahoo brand. Or maybe that is your aim so you can flog it to a bunch of asset strippers.

  • Lynn Mayes commented  ·   ·  Flag as inappropriate

    How long is this "up-grade" going to take? Since the notice that Yahoo! Groups were being up-graded all of my photos and new photo albums posted since mid April have disappeared. When will Yahoo! Groups be functional?

  • Vio sites commented  ·   ·  Flag as inappropriate

    Since the new "neo" yahoo groups started everything are problems. You can't go so slowly resolving them, you must have a great team behind a product or service do you offer. It's because they are free? Then this is lame.
    We need problems as uploading photos on the yahoo groups to be fixed, and we need to have a proper support. A direct email to contact you whenever we have a problem, because I'm pretty sure you don't even read this!

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