Offer proper support to Yahoo Groups
Lots of people are having problems with Yahoo Groups and no proper support is offered. Please rectify this.
peace frog commented
I'm looking for help on searches within Yahoo Groups conversations and am getting nowhere and no help. Search is a basic function yet within Groups, it is terrible. I cannot find an Advanced Search option and zero help on the Help site.
Apparently Yahoo does not acknowledge their own Feedback pages. Why even have "Feedback" if it not even looked at by Yahoo?
The "Contact Us" is even worse but just as useless.
I would not even bother with any Yahoo products if it weren't for the one Group i need as an important resource.
Can anyone suggest a different Group site that works really well? I'll pass the suggestion onto my Group and hopefully get far away from Yahoo.
Isaac Kent commented
David Timmerman commented
JUST WHAT DO YOU CALL SUPPORT YAHOO. YOU ARE PATHETIC.
One method of offering proper support would be to read the feedback. It seems to be a management ploy to allow us to let off steam and feel as if we are achieving something, while always ignoring the feedback. No fast-food chain would survive with that management attitude.
terry henderson commented
I started getting bounced messages yesterday attempting to reply to existing discussion threads for a Yahoo group I moderate. Curiously, new threads seem to go through, but replies to at least some existing threads immediately bounce with a "permanent error".
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
Reason: Permanent Error
i cant reply to my messages..what the **** yahoo???????
That is because yahell never consults the feedback. The feature is here only to make us think that we are being heard: like swearing in adversity, or punching a pillow. We let off steam, feel better, and management continues like a bulldozer. Yahell wants us to defect to facebook, and will achieve that goal with a mixture of malice and incompetence.
Believe that management means well when direct access is allowed.
Ngoc Huynh commented
Same problem in our group.
All messages are not arrived to our group. We have not seen them in the group web page, neither the messages arrived to our members.
Would you please fix this!. Thank you very much! Our group is
Manuel González-Dávila commented
Same problem in our group:
The messages are not arriving to our group. We van not see them in ther web gorup page, neither ther arrived to our members.
Would yo kindly fix this, please. Our group is
Still waiting for the Yahoo Groups products team to tell us how they're fixing the bugs, give us a tool to let us report bugs, and in general show us a sign of life.
Ajit Antony commented
I am the owner and moderator of the Mearns Bird Club Yahoo group:
When I enter calendar events they can now be entered into the site, where they couldn't be entered some months ago, but none of the calendar events are being sent out to members. This is been going on for months. It is now March 2019. Please fix it. I have to really send out emails to members regarding calendar events which is unnecessary.
Ajit I Antony
Sun.10.3.19 test post: unchanged since 16.2. I endorse all of the comments in this thread, but arrogant yahell allows only 'flag as inapproriate', and not 'flag as highly appropriate'. It doesn't read anything from feedback anyhow. The whole section exists to help us spend our energy and feel as if we have achieved something.
It is a deliberate management strategy to scare us all away. The advertisers don't want us here either: they want us at more-productive locations.
Daniel Poole commented
it looks yahoo it is not doing a **** thing to fix any thing you can't contact them at the help section really sux and is practically and totally useless.
Tina Hamlin commented
I am part of a Yahoo Group and I cannot unsubscribe. Others in Group tell me to select Membership from top right once in Group, but I don't see this option. What am I mising?
I can't open any fantasy sport leagues im currently in
The photo facility went down a few weeks ago, but was revived within days.
Now it has gone down again today (Sunday 20 January 2019).
What faith can anyone or any group place in yahell?
To quote my aunt: 'Up and down more often than a prostitutes panties'.
Romeo Juliet commented
Hi, is Yahoo Groups currently experiencing an outage? I'm an administrator of a group and I cannot receive or send any messages....please look into this!!
Don Pottenger commented
Yahoo groups just keeps getting worse and worse. the calendar is totally unusable at this point. Reminders have not gone our for about a year now and I just updated the main group information page and it is not formatted to fill the space on the front page instead it is just a long skinny column and looks ugly. In addition our cover photo is just a grey block updating the cover photo does not work at all.
Maybe it's time that Yahoo just shut down the service as there is NO support whatsoever. So getting something fixed never happens.
Yahoo, you should be ashamed to have allowed this product to deteriorate to such a piece of junk.
I've suggested in the past you offer a tiered support structure. I'd pay to be able to talk to a support person about these problems but that is not even a choice.
Extremely disappointed in the "service".
David N commented
We receive the error below when attempting to open/download attachments to messages in the group:
HTTP Status 500 - null
type Status report
description The server encountered an internal error that prevented it from fulfilling this request.