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I am the owner of a Yahoo Group called PILOTACTION. Your Yahoo Group program will not let me change ownership of my Yahoo Group. To send a message to the group we use the address firstname.lastname@example.org.
When I go into the Dashboard I go to: yahoogroups.com>pilotaction>management>manage members>search the member>click on the member>role>save. This action does not work to change the member to the owner and I receive a message that says, "Sorry, an error occurred while loading the content."
Again, I am the PILOTACTION group's owner and moderator. I would like to change the ownership to email@example.com or firstname.lastname@example.org. And, then I would like to transfer me as the current owner at email@example.com to become a moderator.
Could you please ask one of your Engineers or IT Reps to look into this problem? The problem does not exist with our Group's owner or moderator, but Yahoo's system. I really need your help and I appreciate anything you can do.