Hi, please let us know how we can improve Groups further.

ONGOING PROBLEMS WITH DATABASE

I would like to point out the ongoing problems with ALL DATABASES
for ALL Groups in French language.

1/ French special characters such as é, è, ù, à, ç, etc, are converted to gibberish in the databases
EACH accented character converts to FOUR circles or diamonds with question marks in them.

Words are unrecognizable and unreadable.

Please look at the screen captures to see what WE SEE on the screeen.

2/ It is impossible to modify, change, erase or add an ENTRY into an old database.
apparently some say it is possible to open a NEW database

3/ There is a problem with the titles of the columns: there is very little VISIBLE space to insert a title, and when one has 9 or 10 columns, only a few letters of each title shows up. It is impossible then to read what should be inserted in the columns.

4/ When one tries to insert a change, it is possible to click on "modify the table" and try to insert a few changes, but everything FREEZES when trying to "save" .

5/ I have written several emails to yahoo client service in French and in English. All I have received is a cut and paste answer which didnt adress the real topic, then another one that we just should type without the French letters , then another one that this cannot be changed.

WE NEED THIS INFO TO BE FORWARDED TO INGENIERS WORKING ON IMPROVING NEO!
PLEASE FORWARD THIS INFO

6/ With the loss of these databases, the common work of hundreds of parents of disabled children who gathered data to be shared by forum members is LOST !

We can no longer read the databases, we can no longer modify them, they are frozen in this unreadable state.

Any help appreciated, we are several thousands of families of disabled children in France impacted by YAHOO NEO

Deborah

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Product SupportAdminProduct Support (Admin, Yahoo) responded  · 

    We’ve rolled out a revamped database experience and have enhanced how we handle accented characters. We’ve also increased limits on number of tables, columns and rows. Read more here:

    http://yahoogroups.tumblr.com/post/77198925232/groups-database-experience-revamped

    Do check out the changes.

    Marking this ideas as completed. If there are specific issues or feedback you have, kindly post it here on the feedback forum.

    110 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        this problem IS NOT SOLVED !
        MANY OTHER PROBLEMS SUBSIST WITH ENCODING
        AND WITH THE DATABASES !

      • Jean Owner of a French groupJean Owner of a French group commented  ·   ·  Flag as inappropriate

        J'���écris avec des accents & ���ça va peut-���être fonctionner.
        ���îles co���ûte ���⒢� b���âton c���Œ�ur L���ætitia ambig���üe

        __._,_.___
        R����pondre en mode Web R����pondre ���� exp����diteur R����pondre ���� groupe Nouvelle discussion Toute la discussion (1)

      • Jean Owner of a French groupJean Owner of a French group commented  ·   ·  Flag as inappropriate

        NO IT IS NOT COMPLETED ! IF USER DATABASES ARE NOW CORRECTLY FORMATED, MESSAGE FORMATING IS BACK UTF8 64bits !! THIS CAN'T WORK UNIVERSALLY WITH ACCENTUATED CHARACTERS. ANY SERIOUS DEVELOPER KNOWS THAT.
        ALL MESSAGES CONTENTS, EVEN THE ARCHIVED ONES, ARE MESSED BY A WRONG ENCODING SYSTEM. MAKING THEM UNREADABLE. WE ARE SUFFERING THIS SINCE A TOO LONG TIME. WHAT DO WE HAVE TO DO TO BE LISTENED BY YAHOO ? DO WE HAVE TO TAKE SOME MORE AGGRESSIVE ACTION?

        IN 15 YEARS I'M HOLDING MY GROUP I'VE NEVER SEEN SUCH A MESS.

      • RosemaryRosemary commented  ·   ·  Flag as inappropriate

        It is impossible to edit, delete or add an ENTRY into this NEW database. The new format does not matched original database and impossible to read. This is a business that has been rendered useless.

      • Jean Owner of a French groupJean Owner of a French group commented  ·   ·  Flag as inappropriate

        Message encoding is no more 64 bits, back to UTF8 8 bits ... BUT Yahoo message re-encoding is still messing the contents when accentuated characters are used ...
        With no ability to edit multipart messages nor the sources .. groups from country using special characters are in great trouble. As there is no other provider offering the same groups services as Yahoo .. we feel like being blackmailed ... And the futur seems to be very cloudy with the migration of Yahoo Europe/Africa/Middle East to Ireland. I do have a Yahoo account since more than 15 years. I was an egroup member and group owner .. I've seen many change since that but I never see such a sloppy work. How much Yahoo developper are paid ? Too much I think.

      • EE commented  ·   ·  Flag as inappropriate

        Our group is currently semi invalid because we can't add new entries to the database. The database at its best has acted very unreliably.

      • Jean Owner of a French groupJean Owner of a French group commented  ·   ·  Flag as inappropriate

        Owner nor mods can't edit pending message (French group) anymore !!
        Message are completely messed since days: UT8 and Base 64 is not a good way to encode message with non universal characters, even a newbie knows that !!
        Yahoo please patch NEO urgently.
        Thx.

      • SamSam commented  ·   ·  Flag as inappropriate

        Marti: Perhaps Yahoo don't need any more European customers ... As it is transferring all its continental European operations to Yahoo! EMEA Limited in Ireland.
        Excessive taxation is the major argument formulated by Yahoo .. but there is also privacy: less regulated in Ireland than in Europe or USA .. no "safe harbour" .. We, French, and widely European, are very sensitized about privacy and data property ..
        On 2014/03/21 the transfer will be effective and European users will have two choices: accept the Yahoo new privacy policy (very limited privacy rules) .. or close their Yahoo account.
        That what one can call blackmailing ...
        European group owner should think about backing up groups they own. It is possible to convert and store the major data (users, messages, files, photo, table) in a SQL database ...

      • Marti LovejoyMarti Lovejoy commented  ·   ·  Flag as inappropriate

        My American Group has members from Sweden, Germany, and other countries that have special characters. They always worked before in Yahoo Groups.... why not now? This is basic programming, very basic, for any company wishing to do business in more than one language.

      • Anonymous commented  ·   ·  Flag as inappropriate

        WE CAN NO LONGER READ NOR USE THE DATABASES BECAUSE OF WRONG ENCODING
        SAMPLE :
        votre d����partement / ville institution N���� 1 o���� vous avez trouv���� de l'aide quelle sorte d'aide (diagnostic, m����decin neurologue etc) institution N���� 2 o���� vous avez trouv���� de l'aide quelle sorte d'aide (diagnostic, suivis etc) institution(s) qui vous a fait perdre du temps commentaires libres
        Deborah 75 Paris Hopital Piti���� Salp����tri����re, 01 42 16 23 63 sp����cialiste des troubles des apprentissages
        P����do psychiatre Dr GUENEGO, pr����te ���� suivi psy, toujours ���� l'����coute, tr����s compr����hensive, sans r����ponse + culpabilit���� de la m����re fautive, en lib����ral Apr����s des des ann����es d'errance plut����t le n����ant la MDPH ne reconna����t la dyspraxie Barret, psychologue, sp����cialis����e pour les bilans strat����gies scolaires
        El3 el3.manu 44 Chem����r���� ergoth����rapeute Danielle Friquet ���� pornic pour bilan NEPSY,on peut esp����rer un 1er rendez ����
        31 P����diatre Dr Peyrat En lib����ral : orthophoniste, neurop����diatre
        Site du Minist����re de la Sant���� 54 Nancy CLAP, Centre r����f����rent CHU de Nancy, 54500
        DT 91 Cabinet D'Ergoth����rapie Cabex Coordonn����es 91220 BRETIGNY SUR ORGE ergoth����rapie r����gion
        Caroline Paris H����pital Robert Debr����, 75019 Diagnostic Cabex ergoth����rapie (AXERGO ���� Boulogne, 92, se d����placent r����gion parisienne ���� domicile)
        Dr Ferraud-Serre Marseille vite exp����di����e pay����e tr����s cher Dr Rouyer tr����s patient grandes qualit����s
        minist����re de la sant���� 29 Brest Hopital Morvan, hyperactivit����
        Patricia, 01 Chatillon/ Service de neurop����diatrie, h����pital femme m����re enfant, 69 Bron apr����s 24 mois d'attente Cabinet ergoth����rapie (rue Am����d����e Mercier Bourg en Bresse); orthophoniste St����phanie Bourchy Chatillon ���� Tr����voux (sp����cialis����e dyscalculie) diagnostic CMP Chatillon ont trop ax���� sur un probl����me ����ducatif au d����part. en attente de pr����conisations pour l'����cole
        Agn����s Picon 92 Courbevoie Paris H����pital Necker neurop����diatre Alexandre Deloge ergoth����rapie
        H����l����ne 59 Ecole priv���� Sacr���� coeur de Loon-plage Mlle Moreau sp����cialis����e a remarqu���� la dyspraxie CMP "st����phane Grappelli" Dr Salom���� p����do-psychologue et Perez neuro-psychologue D����sespoir ���� l'����cole publique, en ecole priv����e, la psychologue a confirm���� des difficult����s ���� l ����crit et dans "l espace". De l����, all����s ���� Grande synthe au CMP "St����fane Grappelli", le Dr Salom���� nous a envoy���� voir Mme Vermelle p����diatre, qui a confirm���� la dyspraxie ���� ns attendons l ergoth����rapeute ����
        Papiris papiris@yahoo.fr 60 H����pital necker dr OUSS p����dopsychiatre centre de r����f����rence Trop long, dr Le Moing pas s����rieuse du tout .
        Deborah 75 Paris SESSAD 2 Rue Pajol, 75018 Paris, T����l : 01 42 64 59 99 th����rapies compl����tes SESSAD de l'ADAPT, 75011 Paris, Tel :T����l : 01 48 07 56 20, fond���� par Mich����le Mazeau, iriorit���� pour les familles ����conomiquement faibles refus���� en lib����ral. ���� g����rer les th����rapies en lib����ral
        Laurence Faug����res-Rostand 49 Angers CRRRF Centre de de R����adaptation et R�����ducation qui d����pend du CHU, Dr Deries d����partement orthophonistes, ergoth����rapeute,MDPH du 49 ouverte ���� la dyspraxie, ne pas h����siter ���� prendre RV difficult����s
        diagnostic pr����coce de TED, dyspraxie associ����e, habilet����s sociales,
        Florence LEGOUPIL 76 Rouen Centre r����f����rent CHU Charles Nicolle ROUEN Secr����tariat : T����l����phone : 02.32.88.01.03 neurologue Mme VANHULLE, un an de d����lai pour un RV), 9 mois d'attente apr����s le premier RV) ergoth����rapeute
        minist����re de la sant���� 69 Pierre B����nite Service de p����diatrie/ , 69405 PIERRE BENITE tel 04.78.86.14.95 voir service de r�����ducation fonctionnelle p����diatrique,
        Site ANAE 42 St Etienne Centre d������valuation CHU de St Etienne, p����diatrie Secteur m����re-enfant , 42055 SAINT-ETIENNE
        Aude 75 Paris Institut Clapar����de. Neuilly/seine - CMPPClapar����de orient���� tr����s "psy" en g����n����ral, ���� ����viter hopital Robert Debr���� - bilan neuropsy E Ma����s
        Lambach isabelle 54 Nancy CLAP L ���� M����dicentre Clinique du Val m����decin aussi ���� Edouard Herriot
        neuropsychologue ���� M����con ���� la mode et l'����criture difficult����s ���� comp����tentes, des enseignants ���� l'����coute, et beaucoup d'����nergie car nous sommes ���� 30km de M����con
        Nadine HERVE 92 Montrouge Cabinet CABEX ergoth����rapeutes tr����s competents (adresse donn����e + haut). Diagnostic DVS mod����r���� au Kremlin Bic����tre r����-����ducation d����marr����e avant le bilan DVS, contournement tr����s + r����seau ADAP CMP de Montrouge, suivi psy, incomp����tant Une bonne r�����ducation coll����ge, KB qui se r����serve pour les DYS s����v����res.

      • Peggy derasPeggy deras commented  ·   ·  Flag as inappropriate

        Here's the latest auto-message to a new member from my group. This is a text file (no formatting). I have xxxxxxxxed the group's name and moderator's name and email address.

        Hello Xxxxxxxx's Network Member,<br />
        <br />
        Welcome to the XXXXXXXX group at Yahoo! Groups, a free, easy-to-use email
        group service. Please take a moment to review this message. You should also

        receive another message with instructions for logging on to the DesignNet
        site (although that is not necessary to be able to email the group)<br
        />
        <br />
        To start sending messages to all members of XXXXXXXXXt, simply send email
        to:<br />
        XXXXXXXXX@yahoogroups.com<br />
        When you receive your copy of your message, you will know the rest of the
        group has received it as well.<br />
        <br />
        If you do not wish to belong to XXXXXXXXXX, you may unsubscribe by sending an

        email to:<br />
        xxxxxxxxx-unsubscribe@yahoogroups.com<br />
        <br />
        You may also visit the Yahoo! Groups web site to modify your
        subscriptions:<br />
        http://groups.yahoo.com/mygroups<br />
        <br />
        Regards,<br />
        XXXXXXXX, Moderator, xxxxxxxxxxt email: xxxxxxxxxxxxx.com<br
        />
        <br />

      • Anonymous commented  ·   ·  Flag as inappropriate

        To simply abandon your European users seems uncaring and not a good business plan. The fix should be simple - provide the proper character sets for these users.

      • violettavioletta commented  ·   ·  Flag as inappropriate

        Yes, old databases are frozen, I cannnot add nor delete nor change, nor save !
        I can insert characters in the ridiculously tiny space meant for that, but when trying to save, the database freezes!

        Still the same problem with French characters, it was NOT SOLVED!
        files, databases, links are unrecognizable !

      • CherylCheryl commented  ·   ·  Flag as inappropriate

        I am unable to enter a new row of data into my group's database (that was created pre-Neo). It lets me type words inti each column of the new row. But when I click ENTER, only one column has data in it, the rest remain empty. I can delete this row, but not edit it to add the missing words. My group is Nutshell_Cubbyhole. Please fix this. The database is large, so don't make me make a new one! It would take too much time.

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