Automatic messages not being sent
Although I can schedule files to be sent automatically by selecting Files, Edit, Schedule file and checking the appropriate box, when I go to Management, Control Panel, Notifications, it shows that no files have been scheduled. I can confirm that the files are not being sent to my group.
In checking my automatic messages it suggests that it is no longer an option for a message to be sent when someone asks to join ... nor is a message sent when someone is rejected.
In both cases these messages listed information needed in order to join and the lack of this information is the biggest reason for rejections.
Interestingly the messages are still in our files but do not seem to still be sent. Automatic messages do go out for banned members or once they join ... but they will never get to that level without being told that they need to give us their information for approval in the first place.
Given that some of the automatic messages still go out ... it should be an easy fix to turn back on these two other automatic messages (wanting to join or rejected).
For some members they are now being sent out.........BUT the files the new members are receiving are CORRUPT. They cannot be read. They are perfect in the files section but during the transfer into the notification section they get corrupted. Unreadable. Useless. Full of gibberish, symbols, format all screwed up. FIX IT! Do you have any competent software engineers? Do you have enough on staff to fix the worst format disaster ever seen on such a huge scale? There is NO excuse for letting this go on and escalating with more defects each time you fix one. It seems like no one knows or cares what is going on.
This problem has been with us for several months now, and there is no way to even directly contact anyone about it????? It used to work, but does not now (using the SAME note and scheduling as before? I replaced the note, and deleted the old one, and started over, but still does not work?
We are experiencing problems with this same function as well as not seeing many people requesting to join. I understand that was an issue as well and it appears is also still going on.
I have the same problem in one of my groups. In the other I see that they are scheduled, but they never get sent out.