Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

We have refreshed your inbox with more room for messages and added exciting new features you will love. These include 1TB of free mail storage, Conversations, stunning new Themes, Attachments preview and much more.

Based on your feedback, we have improved and simplified how you work with folders in your inbox. Folders now remain visible at all times on the left side of your inbox so you can quickly find and file away messages. We want to hear what you think of this update and other features in Yahoo Mail. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review and take them all very seriously and review them regularly.

Tell us how we can improve your Yahoo Mail experience.

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  1. I can get to my mail but cannot open,delete,move etc.

    I need my mail now and cannot open my mail

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      73 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
    • I need to delete my yahoo email search history.

      Why is it not possible to delete my email search history.to protect my privacy?

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        Gathering feedback  ·  50 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Sub folders!

        I use Hotmail/outlook web based email at work, it breaks every now and then, but it does allow me to organise my emails into subfolders, which are always on the left side bar.

        Please bring this feature to Yahoo, it would be very useful.

        2nd ranked
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          Gathering feedback  ·  59 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Please bring back the stationery!!!

          Please bring the stationery back!!!

          1st ranked
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            Gathering feedback  ·  1443 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Bring back a way to quickly find a spot when organizing email by sender. Now I have to scroll through the whole collection of emails from t

            Please bring back a method of finding my previous place while sorting and organizing my emails by sender. You used to be able to do this, but now I have to scroll through the whole collection before I can find my place again. Also, sometimes my email will jump back to the beginning (back to 'a' while I am working....then I have to start all over again!!) Frustrating!! When sorting by sender, we need a way to navigate without going back to the start.

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • I get more spam mail in Yahoo then any other email. It wont be long and I will get rid of yahoo it terrible. not even sure its safe

              get rid or yahoo..no government agency will allow it to come through because of all the spam and viruses attached. go to google email they allow it.

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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Yahoo mail Usere Interface

                I never post reviews, but I'm just about fed up with the "new" Yahoo mail interface. The UI is sub-optimal-the window pane is too small, you can't reference an earlier message without having to click in the new message window to type. If you arrow key down at the bottom of a message your writing it takes you to the next one in your inbox. It's so frustrating and Yahoo doesn't have to add so many features/shortcut keys/etc. Just keep it simple - you don't have to reinvent the wheel. I've had my account for almost 10 years and am…

                2251st ranked
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                  1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                • Mails have not arrived.

                  Mails have not arrived.

                  Turned out that there 500 blocked address (which among them are gmail.com) which i have never ever blocked! How many more emails that I already missing? can I retrieve those emails?

                  Now I have to remove those blocked address on my own. When doing this while feeling angry make me feel like it takes forever!

                  I am really angry! Yahoo has been my primary email for a while!

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                    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                    Unfortunately, emails sent from blocked addresses are not recoverable unless the original sender sends them to you again.

                    More importantly, however, is that this is a sign that your Yahoo account has been compromised. First off, I recommend changing your password! This is important. Next, please follow all the instructions in “What to do if your account is sending spam”, available at:

                    http://help.yahoo.com/kb/index?page=content&id=SLN3417&locale=en_US&y=PROD_MAIL_ML

                    I also recommend reading the following Yahoo! Help article “Changing your password” for the steps you should take to change your Yahoo! account’s password. You can find the link to it below.

                    http://help.yahoo.com/kb/index?page=content&id=SLN2035&locale=en_US&y=PROD_ACCT

                    For more information about keeping your account from becoming compromised, please have a look at the Yahoo! Help article “Safeguarding your Yahoo account”, available at:

                    http://help.yahoo.com/kb/index?page=content&id=SLN2080&locale=en_US&y=PROD_MAIL_ML

                    I hope this helps you!

                  • I can't seem to get a hold of customer care ….help ….

                    I have been on hold for almost 2 hours now please help

                    8163rd ranked
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                      2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                    • What happened to spell check?

                      What happened to spell check? When composing e-mails, it indicates incorrect spelling, but offers no corrective options. What use is that? If I could competently correct my own spelling, it wouldn't be wrong in the first place. I'm left with repeated trial & error spelling, or grabbing the old dictionary every time I see the red line. Spell check used to be there. Is it still an option? Is it hidden? Should I consult a twelve year old to figure it out? I dunno.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Beef up your security measures, to better protect your customers.

                        Whenever there's a major security breach, my Yahoo! address gets harvested by the online thieves, but my Google address does not. This makes it look like criminals have too easy a time accessing your database(s) of customer information. It's really worrisome, and I'm tired of having to keep on changing my password every few weeks lately.

                        Put some of the brain power you're using to further monetize your email product to the task of better protecting your remaining customers, or you'll find that many of us will stop using Yahoo! Mail.

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                          1 comment  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • Where is the "SORT" by "NAME" or "DATE" or "TIME" or "content"

                          WHERE IS THE "SORT" Catagorys???/ why only sorty by date? what about sortting by Name - Date - Content - When there are several HUNDRED emails to view.... why can we not view them by who sent them?? or by content ?

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                            1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                          • Unable to print contents of displayed msg page by page and get entire contents of the page, rather only what I can see in my Yahoo Mail wind

                            Unable to print contents of displayed msg page by page and get entire contents of the page, rather only what I can see in my Yahoo Mail window. This was a problem a little while back that has returned.

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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • I'm paying for ad free mail, yet Yahoo! is applying it's own ad relentlessly.

                              "Add Yahoo! ... as an application to mailto links?" This shows up as a banner that animatedly shifts my entire window down several pixels every time I access my mail online for the past week. There is no way to permanently disregard it. I am paying for "ad free mail".

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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • For the past 2 days, my mail viewed on Firefox won't allow me to open or compose messages.

                                I get a message in the lower right urging me to "load basic mail." What's going on here?

                                4988th ranked
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                                  Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • My e-mail is sdr56@yahoo.com I have not been able to get in my mail at all for some time, it says password can't be reset for security???

                                  Help I have pictures in my e-mail of my wife that passed away in 1998.
                                  I think I ****** off a friend than know how to do these things, I can't get in touch with anyone at yahoo. my old e-mail is sdr56@yahoo.com
                                  my new one is sd45colt@yahoo.com…. thank you for any help

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                                    0 comments  ·  Password  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 8163rd ranked
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Make it clear that the text ads that now appear above real messages in our inboxes are ads!

                                      I understand your desire to add as many ads as possible to your free email program, but the fact that you don't make it clear that those "messages" are indeed ads, makes you look really sneaky.

                                      This is the final straw for me; I'm going to stop using my Yahoo! Mail address. The ads aren't the problem, the lack of transparency IS.

                                      It doesn't help that whenver there's a serious security breach, my Yahoo! Mail address shows up as being harvested, but my GMail account never has. It looks like you need to beef up your security measures, too.

                                      Yahoo,…

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                                        0 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                      • deleted email addresses autofilling

                                        Why are email addresses of people I don't know coming up when I'm entering addresses in a new message? Deleted email addresses are popping up as well. It's as though Yahoo is grabbing email addresses from ALL of my stored emails and suggesting them when I start typing in addresses. I don't want to see addresses of people I don't know and I don't want an old, deleted address as an option. Why has Yahoo made this so much more difficult... yet again. Stop messing with your system. It worked fine until you forced us all to change!!

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                                          0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Yahoo is all of a sudden not allowing me to move emails to folders.

                                          Please fix the problem of Yahoo all of a sudden not allowing me to move emails to folders. Once fixed, new idea would be to allow me to "drag and drop" and email into a folder.

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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