Yahoo Mail

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Tell us how we can improve your Yahoo Mail experience.

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  1. Please give an option to remove the day of week grouping inline on the Inbox.

    That's what the date column is for and the breaks down the Inbox list are extremely distracting and serve little purpose. I am really tired of Yahoo just adding random garbage that no one has asked for with no way to disable it.

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      1527 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Create a way to customize or disable 'Smart Views'.

      They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

      And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

      7th ranked
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        Gathering feedback  ·  153 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • That pop-up ad for installing the Yahoo Mail Chrome extension is the most annoying thing I've ever seen on Yahoo Mail, been here since 1998.

        If I have to close a pop-up that isn't really a pop-up and gets around my ad and pop-up blockers every time I open Yahoo Mail, I will strongly consider switching to email service providers. Been a Yahoo mail user since 1998. Easily the most annoying thing Yahoo has ever done. The thing pops up constantly. Pop-up is for the Yahoo Mail Chrome extension. Do not want.

        8th ranked
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          26 comments  ·  Ads  ·  Flag idea as inappropriate…  ·  Admin →

          We’re very sorry you’re having this problem with that pop-up for the Yahoo Mail extension!

          Normally, when you close that notification, it shouldn’t show again for you. If it’s still showing, then this is most likely due to an issue with the cookies set by Yahoo in Chrome.

          For instance, if you delete your cookies whenever you close the browser, then this will most likely show up each time you go back to Yahoo Mail.

          Have you tried clearing your current cache and cookies in Chrome then ensuring that your security settings don’t stop Yahoo.com from setting cookies and it doesn’t delete them when you exit?

          For steps you can take to fix the majority of problems you may encounter with your Web browser, please have a look at the following Yahoo Help article:

          http://help.yahoo.com/kb/index?page=content&id=SLN2891

          We really appreciate you giving me the opportunity to address this for you. Please let…

        • remove the Dynamic date separators

          Please please remove the Dynamic date separators in Yahoo Mail that just magically appeared today. They are distracting and annoying and serve no useful purpose or at least let them be optional.

          Stop changing a useful email format

          13th ranked
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • i do NOT LIKE the new yahoo mail page can i go back to how it was

            can i go back to my old mail page the new one is terrible

            21st ranked
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              1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

              Unfortunately, it isn’t possible to switch back to the previous interface once you have upgraded. I am very sorry about that!

              However, you may be interested in trying the Basic version of the new Yahoo! Mail interface which offers a much slimmer and, well, basic experience similar to our earliest “Classic” versions of Yahoo! Mail. You can find out more about Basic Mail here:

              What is basic mail?

              Switching between basic and full-featured Yahoo! Mail

              If you would like to give the new full-featured Yahoo! Mail interface a chance, but are having technical problems with it, I recommend reading the following Yahoo! Mail Help article “Basic Browser Troubleshooting” for the best help resolving this problem. You can find the link to it below.

              Basic Browser Troubleshooting

              Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

            • "Add to Contacts" option not being shown always in Contact Card

              After I send a mail to abc@def.com (for the first time), I go to 'Sent Items' and mouse over abc@def.com to add them to my contacts with their actual name.

              But I see only two options shown when I mouse over the '...' -
              1. Copy email address
              2. Copy all details

              There is no 'Add to Contacts' or 'Edit Contact' option shown.

              Please fix this.

              17th ranked
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                3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                I’m sorry to hear that you[‘re having some trouble with the Contact Card feature. Please check to make sure that you don’t have the option to automatically add new recipients to your contact list selected. This might be the reason that you aren’t seeing the option to add this individual contact. Here are the instructions:

                http://help.yahoo.com/kb/index?page=content&id=SLN5398&locale=en_US&y=PROD_MAIL_ML

                Please contact our email support team if this continues so that we can look into this further. You can contact that team at the link below. Please choose ‘Contacts’ and ‘Manage contact lists’ as the categories when filling out the help form.

                https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

              • A one click function to block email address

                It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

                I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

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                  Gathering feedback  ·  302 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                • Please do not truncate messages

                  It is very annoying to have to almost completely scroll through and email again to get to were it was cut off. On the Desktop site this is completely unnecessary.

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                    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                  • 22nd ranked
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                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mail gets more fkked up by the day -- fix it!!!!!!!!!!!!!!!!!!!! restore Classic!!!!!!!!!!!

                      stop the ****, fix the problem, and restore Mail Classic. this is completely screwed right now,,, wont forward, wont reply, wont load,,,, it is FKKED UP. So un-fkk it and go back to the original mail that WORKED.

                      27th ranked
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        I’m sorry to hear that you’ve been having trouble using Yahoo Mail and that you aren’t happy with the most recent changes. We appreciate your feedback. Please note that following the steps in this Yahoo! Help article will allow you to resolve the majority of issues you may encounter:

                        Basic Browser Troubleshooting

                        Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                        Contact Customer Care

                        Thank you for using Yahoo Mail!

                      • stop fixing my email. get rid of that stupid grouping concept.

                        stop fixing my email. get rid of that stupid grouping concept.

                        24th ranked
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                          0 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • Compose Window TO/CC box should bold the characters matching, not the other way round

                          Suppose the full contact name is abcdef, and if we search for "abc" in the compose window TO box, we see that in the search suggestions pop-up, it shows abc in normal letters and def in bold.
                          This is highly non-intuitive and confusing.
                          Please reverse this - the matching letters abc should be in bold and def should be in normal letters.

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                            5 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                          • Autosuggest OPT OUT

                            Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

                            ADD AN OPT OUT of autosuggest button under settings.

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                              Gathering feedback  ·  266 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                            • 30th ranked
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                                2 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m sorry to hear that you’re having some trouble opening links within messages. Unfortunately, I’m not sure I understand the exact issue that you are describing. Following the steps in this Yahoo! Help article will allow you to resolve the majority of issues you may encounter:

                                Basic Browser Troubleshooting

                                Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                                Contact Customer Care

                                Thank you for using Yahoo Mail!

                              • 26th ranked
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                                  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                • There should be a way to restore deleted email to have it back in the "Sent" folder

                                  After mistakenly deleting email from the "Sent" folder it is not possible to get it back in the "Sent" folder. You can move it from the "Trash" to anywhere else, but not to the "Sent".

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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Can you please create a "mute" conversation feature similar to Gmail?

                                    Can you create the option to "mute" a thread. This will prevent one's inbox from populating while two people are having a back and forth on a thread they need to reference in the future but not actively monitor.

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                                      0 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 37th ranked
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                                        0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                                        We really appreciate your feedback! Unfortunately, it isn’t possible to switch back to the previous interface once you have upgraded.

                                        However, you may be interested in trying the Basic version of the new Yahoo! Mail interface which offers a much slimmer and, well, basic experience similar to our earliest “Classic” versions of Yahoo! Mail. You can find out more about Basic Mail here:

                                        What is basic mail?

                                        Switching between basic and full-featured Yahoo! Mail

                                        If you would like to give the new full-featured Yahoo! Mail interface a chance, but are having technical problems with it, I recommend reading the following Yahoo! Mail Help article “Basic Browser Troubleshooting” for the best help resolving this problem. You can find the link to it below.

                                        Basic Browser Troubleshooting

                                        Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                                        Contact

                                      • I am having trouble getting and receiving messages form messenger also people not being able to send or to receive my emails.

                                        This Is beginning to **** me off no one receives my emails and I keep getting messages from people that it does not work and your yahoo messenger is always giving everybody trouble it never works half the time. Now Fix the problem and I mean as in yesterday and don't give my any ********* that I have to pay for this for you people to fix this email situation. Yahoo advertises as the best web Email well if you are so good why so many problems Now I want this Problem fixed and fix it now.

                                        77th ranked
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                                          4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                        • PRIVACY - AND YAHOO'S LEGAL LIABILITY

                                          I have an uncommon name. Anyone who knows it could guess my gmail addy - and for sure, google up my street address.

                                          In all innocence, I used my real name when signing up for Yahoo. I've given it to some of my closer contacts, but not to everyone. I and they liked the anonymity.

                                          I HAVE JUST DISCOVERED THAT BECAUSE OF RECENT CHANGES TO Y!M, EVERYONE I HAVE EVER EMAILED THROUGH Y!M NOW KNOWS MY REAL NAME, AND COULD EASILY FIND OUT WHO I AM AND WHERE I LIVE.

                                          Enjoy the class-action lawsuit you're about to face, they're always…

                                          37th ranked
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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