Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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  1. A existing "feedback" item needs further attention - the "ME" problem must be addressed!

    https://yahoo.uservoice.com/forums/210695-yahoo-mail/suggestions/6643183-the-to-me-from-me-glitch-is-back is an instance of several "feedback" items pointing out all kinds of reasons why the "me" change is inappropriate and unwanted. No one in Yahoo support has explained a) the apparent confusion within YAHOO MAIL about whether this is part of "conversations" or not or b) why <even in conversations> this is a good idea. Thanking us profusely for our input is not helpful; you are obviously ignoring many many users inputs and giving us lip-service in reply. Please reconsider this. How about an email with "change it/don't change" choices. Surely there is a tool at yahoo's disposal to…

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      434 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your feedback regarding this feature. We’re sorry for the lack of details we’ve provided regarding our decision on the matter, we cannot share internal decisions until they have been made public.

      What we can tell you is that our engineers are looking into the best way to make the changes recommended (and voted on) by many of our customers, regarding the ‘conversations’ feature.

      Stay tuned for new changes to come and thank you for continuing to use Yahoo Mail as we work to make it better than ever!

    • Please add an option to remove the date headers from my email. I don't need it to tell me if an email came in today or Monday.

      This takes up too much room on my screen and is unnecessary. The visual clutter makes it hard to scan through new emails and tell what I want to read, move or delete. If you're trying to make Yahoo mail more like Outlook, be like Outlook and let me disable it please.

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        Gathering feedback  ·  149 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • CSS parser should not break responsive emails when rendering them in the inbox.

        http://freshinbox.com/articles/yahoo-sanitizer-bug.html

        Email designers are having to code email differently just for Yahoo! Mail. The reason is Yahoo! Mail's HTML sanitizer currently alters CSS in such a way that breaks mobile responsive email. The link above describes why that is happening. Many email designers and developers would welcome this fix.

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          Gathering feedback  ·  4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
        • Autosuggest OPT OUT

          Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

          ADD AN OPT OUT of autosuggest button under settings.

          3rd ranked
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            Gathering feedback  ·  151 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
          • Customer Support does not exist at Yahoo. You can spend hours trying to open your email if you move from one country to another.

            Can Yahoo provide an actual human to contact if someone is having an issue with their email? I fly from country to country, my cell phone numbers change. When I need to sign in to my Yahoo email it wants to send a code to a cell number I no longer have. Sending a code to my alternate email results in Yahoo wanting me to change the password of my alternate email account. Maybe a simple security question would work better than expecting people that are constantly traveling having to endure this torture?

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              7 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • A one click function to block email address

              It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

              I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

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                Gathering feedback  ·  74 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
              • Error 14 is getting pretty tiresome. Yahoo is embarrassing me in front of my clients

                Fix your ******* system so my day is not filled with Error 14s!

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                  Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • I don't like the days of the week and the separation of emails according to the day of the week. This just started today.

                  Take the days of the week out of my email! This just started today! I want to go back to my email they way it was. It is very confusing to see my email separated out by the days of the week!!

                  22nd ranked
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                    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • Right Alt + z key sequence handled erroneously as "Undo" function in YMRTEYUI_54_1167.js JavaScript code in the Advanced web mail interface

                    The following code in YMRTEYUI_54_1167.js:
                    if (T.keyCode === 90 && (T.ctrlKey || T.metaKey))

                    which is part of the rich/Advanced e-mail composer interface wrongly interprets Right Alt + z key click on Windows 7 x64 with Polish keyboard as "undo" text editor function, while it should produce the following Polish language character: ż

                    Refer to https://answers.yahoo.com/question/index?qid=20141123191658AAzDKgV

                    11th ranked
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                      32 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • The curious case of the dissapearing Romanian I

                      Medium has an article named "The curious case of the disappearing Polnish S" - https://medium.com/medium-eng/the-curious-case-of-disappearing-polish-s-fa398313d4df

                      The article is all about Windows interpreting AltGr as Ctrl+Alt and medium.com was treating Ctrl+S from AltGr+S.

                      Yahoo does the same with the Romanian Î character which is generated using the Romanian Programmers Keyboard using AltGr+I.

                      Yahoo sees Ctrl+I from the combination Ctrl+Alt+I generated by AltGr+I and sets the Italic flag in the text editor.

                      Medium.com has an easy fix for this, check if the right alt was pressed. If it was ... it's not Ctrl+I!

                      Please fix this problem Yahoo.

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                        Gathering feedback  ·  4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                      • My mail won't show up. I can see the new mail notification on the tab but it didn't appear in my inbox until I refresh the tab. What's wrong

                        My mail won't show up. I can see the new mail notification on the tab but it didn't appear in my inbox until I refresh the tab. What's wrong

                        74th ranked
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                          3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                          I’m really sorry that you’re experiencing this interruption. You may have experienced a temporary issue caused by our system, your browser, or a network-related issue between your Internet service provider (ISP) and our servers.

                          If this problem persists, I recommend reading the following Yahoo! Mail Help article “Basic Browser Troubleshooting” for more steps you can take to resolve this. You can find the link to it below.

                          http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML

                          You can also reach further email support from our Customer Care team using the following form:

                          http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

                        • Make it work!!!

                          Yaahoo email funtionality is terrible!! Constant problems. Just got an error 14. I'm really losing my patience.

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                            0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                            I’m sorry to hear that you’re encountering this error message in Yahoo Mail. For more on Temporary Access Error 14 including some troubleshooting steps that you can take, please have a look at the following Yahoo Help article:

                            http://help.yahoo.com/kb/index?page=content&id=SLN3543&SLN25475&locale=en_US&y=PROD_ACCT

                            Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                            Contact Customer Care

                            Thank you for using Yahoo Mail!

                          • Provide a way to search the Spam folder with Advanced search.

                            Sometimes important mail does appear in the Spam folder. Please provide a way to include the Spam folder when using Advanced search. The "All except Trash" selection does not search the Spam folder.

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                              1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                            • Smart Views is tagging messages incorrectly

                              Smart Views is a good Idea, but poorly implemented. It is tagging messages from many Yahoo services and newsletters as "People" and we do not have ways to "teach" smart views how to behave.
                              What is the point in having Smart View if we can not improve it? For God's sake, this is not a new concept and amazes me that Yahoo is doing it so bad.

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                                3 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                              • Quit spamming me.

                                Every time I go through my emails more than half come from you. I just deleted 85 emails and 47 were from you. 55% of my emails coming from my email provider is beyond excessive.

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                                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  We appreciate this feedback. Thank you for taking the time to post. Please note that you can unsubscribe from most types of emails sent by Yahoo but there are a few exceptions. Please take a look at the following help article for more information:

                                  Unsubscribe from Yahoo email notifications

                                  http://help.yahoo.com/kb/index?page=content&id=SLN5154&locale=en_US&y=PROD_ACCT

                                  If you’re not sure whether an email is actually from Yahoo I also recommend our help article on that subject:

                                  Legitimate Yahoo communications versus Internet scams

                                  http://help.yahoo.com/kb/index?page=content&id=SLN2070&locale=en_US&y=PROD_ACCT

                                • my mail is loaded with advertisments that i don't want take it out of my mail

                                  take advertisment out of my mail i never even wanted,i know others feel the same

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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Put It Back!!!!

                                    You have f'd up email so much that I hate getting a notice that I have an email on yahoo. You are the lowest speed on my cell and the slowest on internet, I am moving soon and will have a new email service with google. I am have gotten to hate yahoo for everything, It really truely sucks. I tell everyone how much I hate it and do it for a friend. Stop updating and put it back the way it was 4 years ago. I was with you and my mail service since you began. Worse and worse…

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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • A closed feedback item needs further attention-Please Bring Back The Old Advanced Search Function

                                      https://yahoo.uservoice.com/forums/210695-yahoo-mail/suggestions/6422650-please-bring-back-the-refinement-feature-that-you?page=1&per_page=20
                                      The new advanced search with the little box and magnifying glass at the bottom of the page is utterly useless.
                                      The box that pops up does not have the features your old advanced search had.
                                      I need a LIST of all senders included in the results.
                                      I need a LIST of all folders included in the results.
                                      I need a LIST of all years included in the results.
                                      If I knew who sent the email, what folder it was in and what year it was sent, I wouldn't need to use advanced search.
                                      The previous search function was far…

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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Your new Day display for mail sucks

                                        Eliminate the Day display or at least make it optional. STOP TRYING TO LOOK LIKE OUTLOOK!!!! A simple email format is all that's needed. Your constant and incessant need to update the format is what makes Microsoft so awful and why I no longer use them. Take a page from google and live by the old old adage of "Keep It Simple, Stupid." Stop ******* around and changing the display, which forces people to relearn your stuff. Forcing people to relearn your page displays and format is one of the key ways to guarantee loss of usage.

                                        347th ranked
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Je n'ai PAS de mobile. REPEAT: I HAVE NO CELL PHONE. I cannot use text messages. DO NOT ASK ME FOR A MOBILE NUMBER, I HAVE NONE!!

                                          Je n'ai PAS de mobile. REPEAT: I HAVE NO CELL PHONE. I cannot use text messages. DO NOT ASK ME FOR A MOBILE NUMBER, I HAVE NONE!! Use something else, like another email, or a landline.

                                          1152nd ranked
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                                            2 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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