Yahoo Mail

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Tell us how we can improve your Yahoo Mail experience.

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  1. 2nd ranked
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      266 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Stop giving me back my deleted emails. If I deleted them I don't want them!

      Leave my deleted emails in the trash! I don't want them back in my Inbox

      7th ranked
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        150 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • Please bring spell check back to Yahoo Mail

        I am so dismayed that you removed spell check from Yahoo Mail. I write many emails per day and they must have correct spelling, I am a professional. Spell check in the browser does not work efficiently. It will correct misspelled words if it can figure out what word I am using, but if it can't figure out what word I am using, it just leaves it misspelled. There is no right click to get a list of correctly spelled words to choose from. I am forced to cut and paste all of my Yahoo Mail text into Microsoft Word…

        8th ranked
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          25 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 20th ranked
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            14 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
          • Create a way to customize or disable 'Smart Views'.

            They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

            And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

            3rd ranked
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              Gathering feedback  ·  239 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • signature option disappeared?

              I have an outgoing email signature. I noticed that the formatting had changed. I went to settings and it seems there is NO more signature capacity? Well if not, at least allow me to remove the existing one because currently I have to cut and paste to delete it w/ EVERY email!

              Is signature permanently gone?
              IF so, how do I delete the current one since it's "broken".
              Thanks,
              MT

              21st ranked
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                19 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                We’re really sorry to hear that you’re having a hard time editing your signature!

                We’ve changed its location in your Mail Settings. We did this to make it easier to manage multiple accounts all from one Yahoo Mail page.

                You can find the updated settings in our Yahoo Help article at:

                https://help.yahoo.com/kb/index?page=content&id=SLN16030

                Thank you very much for getting in touch with us about this!

              • FIX YOUR SPAM FILTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                The only thing I can think of as to why I keep getting spam mail from senders that I have marked over and over as spam is that they are paying to have their emails go through regardless of whether they have been marked as spam.

                I DO NOT WANT TO BUY BELIZE.
                I DO NOT WANT A WALK-IN BATHTUB.
                I DO NOT WANT TO BUY INSURANCE.
                I DO NOT WANT SOLAR PANELS.
                I DO NOT WANT A 3 YEAR LOAN.
                I DO NOT WANT A MEDICAL BILLING DEGREE.

                19th ranked
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                  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                  I’m sorry to hear that you’re having some trouble with spam messages in Yahoo Mail. Yahoo Mail does automatically filter these types of messages to your spam folder. If you’re continuing to see certain types of messages reach your inbox you may also want to set up filters to direct those types of messages to spam. Please take a look at the following help article for more information:

                  Stop spam in Yahoo Mail

                  http://help.yahoo.com/kb/index?page=content&id=SLN3227&locale=en_US&y=PROD_MAIL_ML

                • Return back 'Move to Folder' option for 'Disposable Addresses'

                  I have a huge number of 'Disposable Addresses'.
                  And for each of them an option "Move to Folder" had been set which put every 'Disposable Address' email to its folder.

                  !!! Now there is no such option in 'Disposable Addresses' !!!

                  Yahoo Team automatically tried to create an individual Filter for every 'Disposable Addresses' "Move tp Folder" option I had before.

                  But... As I can understand the number of Filters has a limit.

                  I gues so because when I try to create a new Filter (Add a new filter) I get a warning message "Sorry, an unknown error has occurred.…

                  16th ranked
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                    9 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                  • Restore my filters

                    I have had filters set up in my Yahoo email since I started using Yahoo email. All of a sudden, all my filers have disappeared. Can you please restore the filters I have been using for like 15 years???

                    15th ranked
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                      Gathering feedback  ·  13 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • Delete should mean delete!

                      Perhaps this is a recent "change"? Today I checked my email and clicked the "delete" link in the body of the email. Guess what, it was still there in the inbox. WHY do we have to click "Delete" twice, when before we only had to do this once?

                      23rd ranked
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                        5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                        Thank you for letting us know that you are experiencing this issue deleting emails. We are currently looking into this further and appreciate your patience. If this continues please contact our email support team for further assistance.

                        You can reach that team using the following help form:

                        https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

                        Choose ‘Sending and Receiving’ and ‘Messages not sent’ as the categories when filling out that form.

                      • Make it easier to search, select, and delete a bunch of emails

                        After searching emails which meet specific criteria the view shows emails nicely grouped by date/period. It should be possible to select a bunch of emails by those groupings. At this time each email has to be individually selected. A smart company would make it easier for people to delete useless content so that the company would not have to continuously invest in increasing storage.

                        9th ranked
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                          21 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • 16th ranked
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                            23 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                          • While I am typing, in mail, there are ads moving on the side bars causing my writing to ship letters and add spaces. Please stop.

                            Disable the ads in the side bar from moving, make them stationary. When they move it messes with the typing of mail, causes letters to be missing and spaces that shouldn't be there.

                            26th ranked
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                              2 comments  ·  Ads  ·  Flag idea as inappropriate…  ·  Admin →

                              I’m sorry to hear that you are experiencing these issues in Yahoo Mail. We appreciate you bringing this to our attention and will look into this further. In the meantime, it may help you to close Yahoo Mail and open a separate tab in your browser with a new session. It also may help to disable the conversations threading feature temporarily. Please take a look at the following help article for instructions on how to do that:

                              http://help.yahoo.com/kb/index?page=content&id=SLN15805&locale=en_US&y=PROD_MAIL_ML

                            • email not loading

                              My email will not load! I was hacked last Friday, I changed my password and now I have not gotten any new mail since! I have tried to do the restore multiple times with no luck and I even did the self check and it said that there were no problems. That isn't even a possibility! HELP!!!

                              24th ranked
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                                0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m sorry to hear that your account was compromised and that you are now having some trouble receiving messages. This is most likely happening because the hacker added a ‘forwarding address’ and/or a ‘reply-to’ address to your account that is directing emails away from your inbox. As a first step, please immediately change your password and go through the additional steps in the following help article to fully secure your account:

                                http://help.yahoo.com/kb/index?page=content&id=SLN3516&locale=en_US&y=PROD_ACCT

                                Please note that due to a recent update to the Settings page in Yahoo Mail you may need to switch to Basic Mail to remove the added forwarding and reply-to addresses. If you aren’t seeing these options in full-featured Mail please switch to Basic Mail. Then access the ‘Options’ menu via drop down menu in the upper right hand corner. You’ll see the options to remove these addresses under this menu. If you’re not sure how to switch…

                              • Unable to access my Yahoo account for several months...

                                I've been unable to log in to my account over 3 months starting April 2015. On every login attempt I can see my INBOX for about 1/2 second then get the following message completely covering the INBOX which is still visible in the background:

                                We're experiencing some technical difficulties...
                                We’re sorry, but Yahoo Mail can't load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue. Temporary error: 2

                                I have visited the Help pages and searched the Internet only to learn there are hundreds of users with…

                                34th ranked
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                                  11 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fix delete problem

                                  If I open and email and try to delete it from there, it does not delete. If I try to delete it again it changes the receive date to 12/31/69. Can only delete from the inbox by selecting the email. Then the emails come back again.

                                  36th ranked
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                                    Gathering feedback  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • why my recipients get my Email under Yahoo Mail Service instead my nam

                                    why my recipients get my Email under Yahoo Mail Service instead my name

                                    127th ranked
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                                      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • spam

                                      yahoo!
                                      ten years of blocking the spam you have imposed!
                                      please remove the spam!

                                      I have diligently: Removed for myself, the raunchy garbage' your advertisers push on my inbox. ..

                                      Enough!. Iam not depraved. i do not want this **** on my account!
                                      Including my (spam) folder.

                                      my next action will be to delete this account, if this issues is not, addressed in 24 hours. I expect a personal reply. yahoo!

                                      39th ranked
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        I’m sorry to hear that you’re having some trouble with spam messages in Yahoo Mail. Yahoo Mail does automatically filter these types of messages to your spam folder and we are continuously working to improve that system.

                                        If you’re continuing to see certain types of messages reach your inbox you may also want to set up filters to direct those types of messages to spam. Please take a look at the following help article for more information:

                                        Stop spam in Yahoo Mail

                                        http://help.yahoo.com/kb/index?page=content&id=SLN3227&locale=en_US&y=PROD_MAIL_ML

                                      • need help using the new email format!!! the print on forwarded or return messages is tiny and the folded messages on repeated use of same me

                                        I cannot use the email properly since you changed the format two months ago, the print is tiny and resent messages are folded up and burried in the send folder

                                        36th ranked
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                                          4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                                          I’m sorry to hear that you’re having some trouble with Yahoo Mail. You should be able to adjust the size of the print via a setting within your web browser. Please take a look at the following help article for instructions:

                                          http://help.yahoo.com/kb/index?page=content&id=SLN2937&locale=en_US&y=PROD_ACCT

                                          The second problem that you are describing sounds like one that may be related to the Conversations threading feature. For more about this feature, as well as how to disable it, please see our next help article:

                                          http://help.yahoo.com/kb/index?page=content&id=SLN15878&locale=en_US&y=PROD_MAIL_ML

                                          I also recommend our Overview help article if you have any additional questions about features:

                                          http://help.yahoo.com/kb/index?page=content&id=SLN15897&locale=en_US&y=PROD_MAIL_ML

                                        • Enhance filters

                                          Filters right now are extremely limited, without being able to handle multiple entries in the field box. This results in needing to create 50+ filters where one will do. supporting operators like OR, AND, and NOT would make filters much more useable.

                                          13th ranked
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                                            16 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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