Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

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Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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Tell us how we can improve your Yahoo Mail experience.

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  1. Stop giving me back my deleted emails. If I deleted them I don't want them!

    Leave my deleted emails in the trash! I don't want them back in my Inbox

    7th ranked
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      90 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Create a way to customize or disable 'Smart Views'.

      They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

      And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

      4th ranked
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        Gathering feedback  ·  201 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 17th ranked
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          12 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
        • Make it easier to search, select, and delete a bunch of emails

          After searching emails which meet specific criteria the view shows emails nicely grouped by date/period. It should be possible to select a bunch of emails by those groupings. At this time each email has to be individually selected. A smart company would make it easier for people to delete useless content so that the company would not have to continuously invest in increasing storage.

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            11 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
          • Please give an option to remove the day of week grouping inline on the Inbox.

            After thousands of comments from users about this stupid idea of using "Dynamic Date Separators", which, by the way, is totally unnecessary, irritating and a complete waste of time, Yahoo (in their wisdom!) have commented back:

            "After further review, this feature will not be changed and will remain as it currently is."
            Well I'm sorry, but that's not good enough!! What is the point of being given a chance to make comments if they are going to be totally ignored?????? You obviously know from the outset you're not going to change anything you've implemented, so what is this forum for????????????…

            18th ranked
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              1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
            • Spam Control

              I have changed my primarily email carrier away from Yahoo because of your apparent inability to deal with identifying spam. Even when I mark addressees as spammer, I continue to receive them. Over the past month I have received over 1000 emails that are clearly spam. This has been posted before. Learn from your laziness!!

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                4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                I’m sorry to hear that you’re having some trouble with spam messages in Yahoo Mail. We appreciate your feedback. Yahoo Mail does automatically filter these types of messages to your spam folder. If you’re continuing to see certain types of messages reach your inbox you may also decide to set up filters to direct those types of messages to spam. Please take a look at the following help article for more information:

                Stop spam in Yahoo Mail

                http://help.yahoo.com/kb/index?page=content&id=SLN3227&locale=en_US&y=PROD_MAIL_ML

              • 11th ranked
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                  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Enhance filters

                  Filters right now are extremely limited, without being able to handle multiple entries in the field box. This results in needing to create 50+ filters where one will do. supporting operators like OR, AND, and NOT would make filters much more useable.

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                    10 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                  • Following Sports Calendars Does Not Work

                    I have added my favorite MLB sports teams to follow on my calendar but nothing shows up. I have tried it on all 3 of my browsers and it does not work on any of them!!!

                    10th ranked
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                      6 comments  ·  Calendar or Notepad  ·  Flag idea as inappropriate…  ·  Admin →
                    • 48th ranked
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        That is often an issue with your Web browser or system. We recommend reading the following Yahoo Mail Help article “Fix browser and feature problems on Yahoo” for steps you can take to fix the majority of problems you may encounter with your Web browser. You can find the link to it below.

                        http://help.yahoo.com/kb/index?page=content&id=SLN2891

                        You may also be interested in trying the Basic version of the new Yahoo Mail interface which offers a much slimmer and, well, basic experience similar to our earliest “Classic” versions of Yahoo Mail.

                        This version was designed to run on the widest variety of Web browsers and computer systems as is possible! You can find out more about Basic Mail here:

                        What is basic mail?

                        http://help.yahoo.com/kb/index?page=content&id=SLN5171

                        Switching between basic and full-featured Yahoo Mail

                        http://help.yahoo.com/kb/index?page=content&id=SLN15090

                        We hope this helps you!

                      • ALLOW US TO CONTACTANYONE AT YAHOO OVER THE TELEPHONE,IF YOU REALLY CARE

                        All my suggestions are falling in deaf ears.I want to discuss about my problems butthe telephone numbers,when dialled,does not give me anyone to listen to my never-ending problems.I have to click on a message and then it appears at the lower half and never the full page.I have toclick again only to take to the page containing all messages from the same source.I have to click once more to finally get the message.In the name of improvement,the system adopted borders on the ridculous.If you really care for your customers,please allow someone to talk to customers and see what can be…

                        59th ranked
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          It is not recommended to post your phone number address in a public location like our feedback forum. I’ve removed the address from your post for your security.

                          I’m sorry, but we will not be able to call you directly. I can, however, address this problem here.

                          It sounds like your account is currently using the preview pane feature, which will open messages in a pane on the bottom or right side of the screen, rather than in full screen view. This Yahoo Help article will help you disable this feature,

                          View email with the Preview Pane: https://help.yahoo.com/kb/mail/SLN22004.html

                          Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                          Yahoo Mail Help: https://help.yahoo.com/mail

                          Thank you for using Yahoo Mail!

                        • Undo button when composing

                          Please create an undo button when composing emails. I found no way to restore my previous draft and could not figure out how to undo when everything was deleted. I highlighted a large section of text and pressed tab, normally that would indent the text but it didn't, it deleted it. I could not get it back and it was very frustrating. It would be nice if the typical functions for the keyboard used in Office still applied when composing an email in Yahoo. Yes I noticed the indent button at the bottom of the compose section but it was…

                          12th ranked
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                            Gathering feedback  ·  10 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                          • Replying to mail sends reply to myself.

                            When I hit reply to an email it used to automatically send to the other person. If I emailed a response before now it email myself. Why would I reply to myself?

                            117th ranked
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                              2 comments  ·  Mail mobile apps  ·  Flag idea as inappropriate…  ·  Admin →

                              It sounds like you may be using the conversations feature in Yahoo Mail.

                              Conversations in Yahoo Mail: https://help.yahoo.com/kb/mail-for-desktop/SLN15878.html

                              If you’re the last sender on the thread and you press the reply button at the top you will reply to yourself. If this is the case, you can click “reply” at the bottom of your intended recipient’s last message to reply to them instead. I hope this addresses your question.

                              Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                              Yahoo Mail Help: https://help.yahoo.com/mail

                              Thank you for using Yahoo Mail!

                            • A one click function to block email address

                              It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

                              I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

                              1st ranked
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                                Gathering feedback  ·  326 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                              • attaching and sending photos

                                CANNOT SEND ANY PHOTOS YESTERDAY OR TODAY. KEEP GETTING
                                We hit a technical glitch
                                Please try reloading the page in a few minutes.
                                I still cannot access my mail

                                SO WHEN ARE YOU GOING TO FIX THIS GLITCH. I HAVE TO GO TO GMAIL TO SEND PHOTOS AND IT IS BLOODY INCONVENIENT!!!!! YAHOO USED TO DO THIS SO WHY NOT ANY LONGER??????

                                59th ranked
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Usually, a problem with the browser is responsible for problems encountered when sending attachments. Please see this Yahoo Help article for details.

                                  Problems attaching or downloading files in Yahoo Mail: https://help.yahoo.com/kb/mail/SLN3222.html

                                  Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                                  Yahoo Mail Help: https://help.yahoo.com/mail

                                  Thank you for using Yahoo Mail!

                                • "Enable Conversations" should have an option to enable by recipient

                                  I like the enable conversations feature but I do not like how it is grouped by email subject rather than recipient or person you are actually having the "conversation" with. I use Yahoo Mail for my business and send several emails to several different recipients with the same subject line (example: Your Recent Inquiry). It is frustrating to have all of these conversations grouped together and makes it confusing. So if you could PLEASE group the conversations via Recipient rather than Subject that would be AWESOME!!

                                  59th ranked
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                                    2 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                  • making email format more user friendly,,,cannot find place to forward email

                                    email format needs to be more simple,,, and user friendly... cannot find forward button,, have searched, friend says he sees it sometimes but disappears??????

                                    866th ranked
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      I’m sorry to hear that. You should see the forward button, which is a right-facing arrow, near the top of the page. Please see this article for details.

                                      Forward and reply to messages in Yahoo Mail: https://help.yahoo.com/kb/mail-for-desktop/SLN22022.html

                                      If you don’t see this button, following the steps in this Yahoo Help article will allow you to resolve the majority of issues you may encounter with Yahoo Mail:

                                      Fix problems with Yahoo not working properly: https://help.yahoo.com/kb/mail/SLN3223.html

                                      Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                                      Yahoo Mail Help: https://help.yahoo.com/mail

                                      Thank you for using Yahoo Mail!

                                    • When I send an email, my name (in the 'from') is not what my name is in the profile.

                                      Whenever I send an e-mail, my name is not the same as in the profile so the person receiving the mail, would have my name as something else other than whats on the profile...

                                      117th ranked
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                                        2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for letting us know about this problem you’re having!

                                        We recommend reading the following Yahoo Mail Help article “Changing your email sending name” for the steps to take to change your outgoing name. You can find the link to it below.

                                        http://help.yahoo.com/kb/index?page=content&id=SLN8675

                                        Remember that you may also need to change this setting in your email app if you use your Yahoo Mail account on a mobile device!

                                        We hope this helps you!

                                      • dynamic separator

                                        Sorting E mail other by date IS INSANE!!! No one needs or wants "dynamic separations" other than the person in Yahoo who created it. It wastes space and is annoying to me. The date is already next to the E mail. I, after all these years of using Yahoo will look to switch to another
                                        mail.

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                                          1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Using Flickr For More Yahoo Mail Themes

                                          Gmail recently added more themes through their Photo site. I would think that Yahoo could do the same using Flickr. There just needs to be more choices for themes in Yahoo mail either through Yahoo or the ability to upload them ourselves!

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                                            1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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