Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

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Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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Tell us how we can improve your Yahoo Mail experience.

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  1. Stop giving me back my deleted emails. If I deleted them I don't want them!

    Leave my deleted emails in the trash! I don't want them back in my Inbox

    7th ranked
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      141 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • 8th ranked
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        38 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Please bring spell check back to Yahoo Mail

        I am so dismayed that you removed spell check from Yahoo Mail. I write many emails per day and they must have correct spelling, I am a professional. Spell check in the browser does not work efficiently. It will correct misspelled words if it can figure out what word I am using, but if it can't figure out what word I am using, it just leaves it misspelled. There is no right click to get a list of correctly spelled words to choose from. I am forced to cut and paste all of my Yahoo Mail text into Microsoft Word…

        9th ranked
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          13 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • privacy concern: please remove amazon order notice at top of email

          privacy is important. if i order an item from amazon, i really do not want the details blasted at the top of my screen, anyone who glances
          at my screen will see my personal order. its embarassing and especially if i order medical items or personal grooming. is there a way to turn this off... it just started.

          its also a distraction. part of the reason i shop on amazon is to minimize the time/distraction of shopping in stores. seeing the huge banner about amazon order is a neon sign reminding me of shopping when i really need to think…

          13th ranked
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            9 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
          • Create a way to customize or disable 'Smart Views'.

            They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

            And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

            3rd ranked
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              Gathering feedback  ·  230 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • signature option disappeared?

              I have an outgoing email signature. I noticed that the formatting had changed. I went to settings and it seems there is NO more signature capacity? Well if not, at least allow me to remove the existing one because currently I have to cut and paste to delete it w/ EVERY email!

              Is signature permanently gone?
              IF so, how do I delete the current one since it's "broken".
              Thanks,
              MT

              26th ranked
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                15 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                We’re really sorry to hear that you’re having a hard time editing your signature!

                We’ve changed its location in your Mail Settings. We did this to make it easier to manage multiple accounts all from one Yahoo Mail page.

                You can find the updated settings in our Yahoo Help article at:

                https://help.yahoo.com/kb/index?page=content&id=SLN16030

                Thank you very much for getting in touch with us about this!

              • stop putting order/delivery tracking alerts at the top of my inbox screen! i don't want that! please stop messing around with things yahoo!

                stop putting order/delivery tracking alerts at the top of my inbox screen! i don't want that! please stop messing around with things yahoo! leave well enough alone! it feels like every few weeks, there is some new annoying thing that you've done. If you don't quit messing around, you might find us all switching over to gmail!

                20th ranked
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Restore my filters

                  I have had filters set up in my Yahoo email since I started using Yahoo email. All of a sudden, all my filers have disappeared. Can you please restore the filters I have been using for like 15 years???

                  19th ranked
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                    Gathering feedback  ·  12 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • Return back 'Move to Folder' option for 'Disposable Addresses'

                    I have a huge number of 'Disposable Addresses'.
                    And for each of them an option "Move to Folder" had been set which put every 'Disposable Address' email to its folder.

                    !!! Now there is no such option in 'Disposable Addresses' !!!

                    Yahoo Team automatically tried to create an individual Filter for every 'Disposable Addresses' "Move tp Folder" option I had before.

                    But... As I can understand the number of Filters has a limit.

                    I gues so because when I try to create a new Filter (Add a new filter) I get a warning message "Sorry, an unknown error has occurred.…

                    21st ranked
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                      8 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • 17th ranked
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                        22 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                      • Make it easier to search, select, and delete a bunch of emails

                        After searching emails which meet specific criteria the view shows emails nicely grouped by date/period. It should be possible to select a bunch of emails by those groupings. At this time each email has to be individually selected. A smart company would make it easier for people to delete useless content so that the company would not have to continuously invest in increasing storage.

                        10th ranked
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                          19 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • 34th ranked
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                            10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Please see if closing the browser tab you have open and relaunching Yahoo Mail resolved the problem.

                            Sometimes, disabling the conversations feature can also resolve this problem.

                            Enable or disable Conversations in Yahoo Mail: https://help.yahoo.com/kb/mail/SLN15805.html

                            Finally, following the steps in this Yahoo Help article will allow you to resolve the majority of issues you may encounter with Yahoo Mail:

                            Fix problems with Yahoo not working properly: https://help.yahoo.com/kb/mail/SLN3223.html

                            We’re looking into a long term solution to this problem, but in the meantime the above troubleshooting should help.

                            Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                            Yahoo Mail Help: https://help.yahoo.com/mail

                            Thank you for using Yahoo Mail!

                          • Sending name edit button missing from my account - lost my name on 1 e-mail address & can't get it back

                            Today I noticed one of my 2 linked yahoo e-mail accounts was missing my name when sending/receiving e-mails. My e-mails show up as being sent from the correct e-mail account address I used, but I prefer to have my name tagged to my e-mails (along with the e-mail address in the background as before). I can't edit sending name linked to this e-mail as my account has no edit button or button to add another yahoo e-mail (my thought was to re-add my account and then delete the other one that appeared to be corrupted, but was afraid if I…

                            29th ranked
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                              6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                              I have sent the information you’ve provided to our engineering team for further investigation. I would like to assure you that we will do our best to have a resolution in place as soon as possible. Unfortunately, at this time I am unable to offer you an estimate as to when this issue will be resolved.

                              Thanks for your patience and thank you for reporting this to us. Your input notifies us of current issues our customers are experiencing along with helping us to identify areas for product and service improvements.

                            • Please Add an Option to let us Enable or Disable Our Inbox's Date Range Separators.

                              More Choices will allow Yahoo to Better Serve a Larger Number of Users.

                              This particular choice could save users Valuable Vertical Screen Space, and it would require only a handful of lines of code to implement.

                              Thanks.

                              25th ranked
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Unable to access my Yahoo account for several months...

                                I've been unable to log in to my account over 3 months starting April 2015. On every login attempt I can see my INBOX for about 1/2 second then get the following message completely covering the INBOX which is still visible in the background:

                                We're experiencing some technical difficulties...
                                We’re sorry, but Yahoo Mail can't load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue. Temporary error: 2

                                I have visited the Help pages and searched the Internet only to learn there are hundreds of users with…

                                48th ranked
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                                  10 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ad Interest Manager will NOT let me OPT OUT OR Turn OFF ADS

                                  Ad Interest Manager will NOT let me OPT OUT OR Turn OFF ADS

                                  Request to OPT OUT and your system will not let me turn off ADS or even OPT OUT
                                  Ad Interest Manager

                                  To make our ads more relevant and useful for you, we make educated guesses about your interests based on your activity on Yahoo!’s sites and services. Some of the ads we show you reflect these interests. You can opt out of interest-based advertising and content, scanning communications content for advertising purposes, the sharing of your information with partners for data matching and appends, and analytics data…

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                                    6 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

                                    Opting out doesn’t disable ads. It only opts you out of interest based advertising.

                                    Please know that advertising helps us keep Yahoo Mail available free of charge. If you would like to stop seeing advertising within Yahoo Mail you may want to consider Yahoo Ad Free Mail. Please see this Yahoo Help article to learn more.

                                    Overview of Yahoo Ad Free Mail : https://help.yahoo.com/kb/SLN15803.html

                                    Thank you for using Yahoo Mail!

                                  • Delete should mean delete!

                                    Perhaps this is a recent "change"? Today I checked my email and clicked the "delete" link in the body of the email. Guess what, it was still there in the inbox. WHY do we have to click "Delete" twice, when before we only had to do this once?

                                    42nd ranked
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                                      4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Enhance filters

                                      Filters right now are extremely limited, without being able to handle multiple entries in the field box. This results in needing to create 50+ filters where one will do. supporting operators like OR, AND, and NOT would make filters much more useable.

                                      15th ranked
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                                        16 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Mail only for the mail app, not weather and news too

                                        I would really appreciate it if the Yahoo mail app could go back to being for mail only. I feel like since the news and weather were added to it I've been having problems with loosing emails and contacts saying they received many duplicates. I would prefer to access news and weather just from the online site or from a separate app

                                        27th ranked
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                                          0 comments  ·  Mail mobile apps  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Forwarding feature

                                          In a newly created Yahoo account, I cannot activate the forwarding feature. Any idea why it is disabled and POP's the only available option?

                                          37th ranked
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                                            1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                            We’re aware of this issue and are working on a solution. We hope to have one in place soon, but I can’t give an exact time from. I’m sorry for any inconvenience this may cause, and thanks very much for your patience.

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