Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

We have refreshed your inbox with more room for messages and added exciting new features you will love. These include 1TB of free mail storage, Conversations, stunning new Themes, Attachments preview and much more.

Based on your feedback, we have improved and simplified how you work with folders in your inbox. Folders now remain visible at all times on the left side of your inbox so you can quickly find and file away messages. We want to hear what you think of this update and other features in Yahoo Mail. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review and take them all very seriously and review them regularly.

Tell us how we can improve your Yahoo Mail experience.

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  1. 6th ranked
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      42 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • I need to delete my yahoo email search history.

      Why is it not possible to delete my email search history.to protect my privacy?

      3rd ranked
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        Gathering feedback  ·  56 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 9th ranked
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          6 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
        • Sub folders!

          I use Hotmail/outlook web based email at work, it breaks every now and then, but it does allow me to organise my emails into subfolders, which are always on the left side bar.

          Please bring this feature to Yahoo, it would be very useful.

          2nd ranked
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            Gathering feedback  ·  59 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 11th ranked
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              6 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Unfortunately, it isn’t possible to switch back to the previous interface once you have upgraded. I am very sorry about that!

              However, you may be interested in trying the Basic version of the new Yahoo! Mail interface which offers a much slimmer and, well, basic experience similar to our earliest “Classic” versions of Yahoo! Mail. You can find out more about Basic Mail here:

              What is basic mail?

              http://help.yahoo.com/kb/index?page=content&id=SLN5171&locale=en_US&y=PROD_MAIL_ML

              Switching between basic and full-featured Yahoo! Mail

              http://help.yahoo.com/kb/index?page=content&id=SLN15090&locale=en_US&y=PROD_MAIL_ML

              If you would like to give the new full-featured Yahoo! Mail interface a chance, but are having technical problems with it, I recommend reading the following Yahoo! Mail Help article “Basic Browser Troubleshooting” for the best help resolving this problem. You can find the link to it below.

              http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML

              Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

            • Please bring back the stationery!!!

              Please bring the stationery back!!!

              1st ranked
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                Gathering feedback  ·  1445 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Reinstate the classic Yahoo Mail ASAP

                Reinstate the classic Yahoo Mail ASAP

                18th ranked
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • I want to read the most current post in an email at the top. I don't want to have to scroll down to the bottom.

                  I want to read the most current post in an email at the top. I don't want to have to scroll down to the bottom.

                  84th ranked
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 56th ranked
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                      1 comment  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                    • 5052nd ranked
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                        3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                      • Stop SEXUALLY EXPLICIT EMAIL PLEASE.

                        Stop sending SEXUALLY EXPLICIT SPAM PLEASE

                        299th ranked
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                          2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                        • For the past 2 days, my mail viewed on Firefox won't allow me to open or compose messages.

                          I get a message in the lower right urging me to "load basic mail." What's going on here?

                          84th ranked
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                            Gathering feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • When I look at the list of e-mails in my box, I should see WHO sent me this most recent e-mail

                            Not terribly excited about the new interface for mail. When I look at the list of e-mails in my box, I should see WHO sent me the e-mail- but instead it shows the history of exchanges- For instance, Dave Logan responds to my question. I am waiting for his response. But what I SEE is "Me...Me" If I click I see Dave is in there- but I don't understand why I can't see the name of the person sending me the e-mail. The old version of the mail program I would see "Dave Logan" much more simple and clear.

                            564th ranked
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • restore my acount to full active mode please...you have stopped my account someway you email me about this

                              full active mode please...you have stopped my account someway you email me about this

                              8267th ranked
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                I am so sorry you’re having this problem getting in touch with our customer care team! We have a lot of volume, so we’re doing the best we can. You can still get assistance online for your Account issue by contacting our Accounts team:

                                https://help.yahoo.com/contact/account_care

                                In order to expedite assistance, please be sure to describe your issue clearly for the Accounts agent in the “Detailed Description” field. The more concise and descriptive you are, the better chance you’ll have of getting a quick resolution.

                              • How about Blocking/Rejecting/Refusing an email using Filters?

                                How about Blocking/Rejecting an email using Filters, where should I ask Yahoo to add such feature?
                                I frequently receive spam mails from various distinct IDs about some annoying stuff, that I am never interested in.
                                An imaginary illustration has been put up here in the above images.

                                Please suggest the right way of requesting to add such an important feature.

                                Clarification: I'm not talking about directly sending the incoming mails to Trash using Filters (that feature has been there for long), the point I'm raising is that how about simply Blocking/Rejecting them based on their content/Subject OR sender (using filters).…

                                2279th ranked
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                                  2 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →

                                  That’s a great idea! For more on how you can currently block entire domains as well as specific email addresses in Yahoo Mail, I recommend reading the following Yahoo! Mail Help article “Blocking email addresses or domains from sending you emails” for the steps you should take to block some people from sending you emails. You can find the link to it below.

                                  http://help.yahoo.com/kb/index?page=content&id=SLN3228&locale=en_US&y=PROD_MAIL_ML

                                  I really appreciate you giving me the opportunity to address this for you!

                                • I am NOT getting my emails in a timely manner can take HOURS or DAYS to get response..or people are not getting my emails utnil hours or day

                                  am NOT getting my emails in a timely manner can take HOURS or DAYS to get response..or people are not getting my emails utnil hours or days later!! VERY frustrating!!

                                  199th ranked
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 8267th ranked
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 8267th ranked
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Cannot upgrade my browser as I have a PPC Mac and doubt the new Safari will work on a PPC Mac. I see problems already with the changes

                                        Your change to email is already a problem. I have a PPC mac and cannot upgrade my Safari browser and if I try it will probably ***** other things up. Why don't you leave well enough alone for once?

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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 8267th ranked
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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