Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

We have refreshed your inbox with more room for messages and added exciting new features you will love. These include 1TB of free mail storage, Conversations, stunning new Themes, Attachments preview and much more.

Based on your feedback, we have improved and simplified how you work with folders in your inbox. Folders now remain visible at all times on the left side of your inbox so you can quickly find and file away messages. We want to hear what you think of this update and other features in Yahoo Mail. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review and take them all very seriously and review them regularly.

Tell us how we can improve your Yahoo Mail experience.

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  1. I need to delete my yahoo email search history.

    Why is it not possible to delete my email search history.to protect my privacy?

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      Gathering feedback  ·  51 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Sub folders!

      I use Hotmail/outlook web based email at work, it breaks every now and then, but it does allow me to organise my emails into subfolders, which are always on the left side bar.

      Please bring this feature to Yahoo, it would be very useful.

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        Gathering feedback  ·  59 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Please bring back the stationery!!!

        Please bring the stationery back!!!

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          Gathering feedback  ·  1443 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • I'm paying for ad free mail, yet Yahoo! is applying it's own ad relentlessly.

          "Add Yahoo! ... as an application to mailto links?" This shows up as a banner that animatedly shifts my entire window down several pixels every time I access my mail online for the past week. There is no way to permanently disregard it. I am paying for "ad free mail".

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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

            I’m sorry you’re displeased with that notice. It isn’t an advertisement, it’s a notice from your Web browser asking if you would like use Yahoo Mail as your Web browser’s default email app for email links.

            For more on this, please have a look at the Yahoo! Help article "Request to add Yahoo as “mailto” application", available at:

            https://help.yahoo.com/kb/SLN24051.html

            I really appreciate you giving me the opportunity to address this for you!

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 22nd ranked
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                0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                I’m sorry to hear you’re having that trouble with forwarding emails from your Yahoo Mail account. You do not have to include the original sender as a recipient to forwards you send.

                I recommend reading the following Yahoo! Mail Help article “Forward and reply to messages in Yahoo Mail” for the steps to forward an email using Yahoo! Mail. You can find the link to it below.

                https://help.yahoo.com/kb/mail/SLN22022.html

                I hope this has helped you!

              • Beef up your security measures, to better protect your customers.

                Whenever there's a major security breach, my Yahoo! address gets harvested by the online thieves, but my Google address does not. This makes it look like criminals have too easy a time accessing your database(s) of customer information. It's really worrisome, and I'm tired of having to keep on changing my password every few weeks lately.

                Put some of the brain power you're using to further monetize your email product to the task of better protecting your remaining customers, or you'll find that many of us will stop using Yahoo! Mail.

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                  3 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for your feedback! We do take security very seriously, and have been making large investments in improving security, two examples being our recent DMARC policy change and our efforts to ensure every Yahoo URL is SSL-encrypted.

                  You can rest assured that we certainly will continue to improve and evolve our security policies. Thank you again for your time in addressing this with us!

                • deleted email addresses autofilling

                  Why are email addresses of people I don't know coming up when I'm entering addresses in a new message? Deleted email addresses are popping up as well. It's as though Yahoo is grabbing email addresses from ALL of my stored emails and suggesting them when I start typing in addresses. I don't want to see addresses of people I don't know and I don't want an old, deleted address as an option. Why has Yahoo made this so much more difficult... yet again. Stop messing with your system. It worked fine until you forced us all to change!!

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                    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                  • search option not working

                    Please check my search option is not working

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                      3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • Did Yahoo send me "Your email will expire soon" from Yahoo Upgrade? Or is it Spam? How do I know?

                      Did Yahoo send me "Your email will expire soon" from Yahoo Upgrade? Or is it Spam? How do I know? I use the email address almost daily - it should not expire.

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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • You promised 'not to ***** it up' but you did. Please fix not being able to deselect individual emails

                        You promised 'not to ***** it up' but you did. Please fix not being able to deselect individual emails

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                          1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                        • make email work again. can not attach half the files

                          Yeah use Hotmail. Yahoo doesn't accept Encrypted files.
                          I often have to upload my files on another mail server, like Hotmail, which has no trouble attaching that same files thru the same connection and on the same browser. which Yahoo can't. Then if i really need to send from my yahoo account, I send it over and then open and forward. it's a half *** way of doing it, but Yahoo has done nothing to fix the problem, except to blame everyone except themselves the the problem. Funny, none of the other mail services have trouble because of the browser,…

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                            1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please do more to protect us from spam email.

                              For the past few weeks I've been receiving an obscene amount of obvious spam email. What was once an in-box with anywhere between 3-9 spam emails in the course of a few days has turned into 20-30 a day. All precautions are made on my end as I do not interact with questionable sites, have 4 layers of security on my PC, and one of the best anti-malware, anti-spyware, and anti-virus programs running. With constant updates and sweeps, I know I'm going the extra mile to protect my PC and accounts. As others have noted, Gmail rarely if ever has…

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                                1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                              • selecting checkboxes and deleting multiple emails causes IE11 to crash

                                I think the title is self explanatory. Selecting several emails by checking the checkboxes in the inbox and then pressing the delete button on the keyboard causes IE11 to crash. Sometimes some of the emails are deleted, sometimes not.

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                                  1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                • CALLME-704-467-7275TOHELPMEUSE-EMAIL4RESPONSE!!!

                                  CALL ME &EXPLAIN HOW I AM SUPPOSED TO REPLY TO CRAIGSLIST POSTINGS; I HAVE TRIED4 2 DAYS WITHOUT SUCCESS! I AM COMPUTER STUPID SO I CAN'T DO THESE EMAILSTUFF--CALL ME-704-467-7275!!!

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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 8180th ranked
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                                      1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

                                      First off, I recommend changing your password! This is important. Next, please follow all the instructions in “What to do if your account is sending spam”, available at:

                                      http://help.yahoo.com/kb/index?page=content&id=SLN3417&locale=en_US&y=PROD_MAIL_ML

                                      I recommend reading the following Yahoo! Help article “Changing your password” for the steps you should take to change your Yahoo! account’s password. You can find the link to it below.

                                      http://help.yahoo.com/kb/index?page=content&id=SLN2035&locale=en_US&y=PROD_ACCT

                                      I’m also sorry to hear you lost some contacts in your Yahoo! Mail account. For more on restoring missing or deleted contacts, you will need to read the information in the Yahoo! Help article “Restoring deleted or missing contacts” — this contains not only information you need to complete this process, but also the forms that you will need to fill out to complete your request. You can find that article at:

                                      http://help.yahoo.com/kb/index?page=content&id=SLN3670&locale=en_US&y=PROD_MAIL_ML

                                      Finally, for more information about keeping your account from becoming compromised, please have a look at…

                                    • No way to disable spam filter means ALL MAIL is spam

                                      The new mail sucks. About 30% of my mail is silently going into the "Bulk Mail" aka "Spam" folder and I never see it. There used to be an option to shut off the spam filtering, who was the idiot who decided to remove the option?

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                                        2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                      • For the past 2 days, my mail viewed on Firefox won't allow me to open or compose messages.

                                        I get a message in the lower right urging me to "load basic mail." What's going on here?

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                                          Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Provide a way to change or delete the BASE NAME associated with a disposable address

                                          The base name is set without any warning or confirmation message and the user is stuck with it and with any spelling error or typo made.

                                          Provide a way o change the base name so users would be able to correct any mistakes.

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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