Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

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Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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Tell us how we can improve your Yahoo Mail experience.

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  1. Create a way to customize or disable 'Smart Views'.

    They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

    And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

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      Gathering feedback  ·  118 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • A one click function to block email address

      It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

      I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

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        Gathering feedback  ·  268 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
      • My Card Details in the Contacts contains a Facebook profile that is not me.

        My Card Details in the Contacts contains a Facebook profile that is not me. I need help - I have no idea how to remove this profile. I have tried everything I can.

        13th ranked
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          24 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

          I’m sorry to hear that you’re having some trouble with incorrect information being displayed in the contact card associated with your email address. It is possible to remove this picture and edit the information that displays within your own account. Please take a look at this help article:

          Contact cards in Yahoo Mail

          http://help.yahoo.com/kb/index?page=content&id=SLN25582&locale=en_US&y=PROD_MAIL_ML

          If you continue to experience this problem, please go to:

          1. Contact Customer Care
          2. Contacts
          3. Manage Contact lists and categories
          4. Email

          Thank you for using Yahoo Mail.

        • Autosuggest OPT OUT

          Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

          ADD AN OPT OUT of autosuggest button under settings.

          2nd ranked
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            Gathering feedback  ·  222 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
          • Please get rid of the newsfeed lightning bolt that appeared today in Yahoo Mail.

            A new lightning bolt appeared over the newsfeed icon in Yahoo Mail. This is almost as annoying as the jumping numbers. I have no idea why it's there, I don't use newsfeed.

            16th ranked
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              2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
            • Please get rid of this Trending on Yahoo! It's SO anoying and stupid. I don't want all those headlines in face while I read my email.

              I don't want and need to be bombarded with all those headlines while trying to read my email! It's so annoying and distracting. Besides, my kids also use my email account to contact their friends. They don't need that "trending on yahoo" either! Please DO SOMETHING!

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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Constant email problems

                Over 2 weeks of email problems. Must retry/reboot several times an hour. This is obviously a major problem. Same for loading Home Page.

                20th ranked
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                  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                  Following the steps in this Yahoo Help article will allow you to resolve the majority of issues you may encounter with Yahoo Mail:

                  Fix common problems in Yahoo Mail: https://help.yahoo.com/kb/mail/SLN3223.html

                  Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                  Yahoo Mail Help: https://help.yahoo.com/mail

                  Thank you for using Yahoo Mail!

                • Go back to allowing people to send photos and videos through their mail instead of through dropbox!!!!!!!!!!!!!!!

                  I have NO desire to use an online file sharing site to store or share my photos and videos with people. I would like to be able to continue to send my videos and photos through regular email.

                  20th ranked
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                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1666th ranked
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Filter stops working after a day

                      Yesterday I recreated the filter with which I have had problems... it worked for a day, sending specified emails to correct folder. Then at around 9AM central time it started sending these same emails to inbox.

                      968th ranked
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Following the steps in this Yahoo Help article will allow you to resolve the majority of issues you may encounter with Yahoo Mail:

                        Fix common problems in Yahoo Mail: https://help.yahoo.com/kb/mail/SLN3223.html

                        Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                        Yahoo Mail Help: https://help.yahoo.com/mail

                        Thank you for using Yahoo Mail!

                      • Have an icon in Yahoo email page with local time and weather info

                        have an icon in Yahoo email page with local time and weather info

                        1666th ranked
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                          3 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • Remove the check mark from keep me logged in!!!

                          Remove the check mark from keep me logged in!!!
                          The user should have a choice, not a forced suggestion on the part of Yahoo.

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                            1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Set Default Order for Email Addresses/Phone Numbers/Etc. in Contacts

                            Every time I edit anything for a contact with multiple email addresses, the email addresses get sorted in a different random order. This happens even when I don't touch the email addresses but edit some other field. Same thing happens with phone numbers and possibly IM handles & physical addresses. This problem may only occur if there are more than 2 items in a category.

                            So my request is simple, the ordering should always be what's shown in the Edit Details view. Otherwise, you never know which entry takes priority.

                            Perhaps this could be accomplished by sorting entries in the…

                            30th ranked
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                              2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                            • We can't get into our e mail at all what has happened?

                              We go into our desktop for yahoo mail & it goes to yahoo but will not let us into our mail, this has been going on for a month now.

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                                2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m sorry to hear that you’ve been experiencing trouble accessing your Yahoo Mail account. You may have experienced a temporary issue caused by our system, your browser, or a network-related issue between your Internet service provider (ISP) and our servers.

                                If this problem persists, I recommend reading the following Yahoo! Mail Help article “Basic browser troubleshooting” for more steps you can take to resolve this. You can find the link to it below.

                                http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML

                                You can also reach further email support from our Customer Care team using the following form:

                                http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

                              • Receuvung over 200 spam e-mails a day is obscene . . .

                                Seems a spam receiver deleting a spam should automatically prevent any more spam from the deleted source?

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                                  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                                  I’m sorry to hear that you’re having some trouble with spam messages in Yahoo Mail. Yahoo Mail does automatically filter these types of messages to your spam folder. If you’re continuing to see certain types of messages reach your inbox you may also decide to set up filters to direct those types of messages to spam. Please take a look at the following help article for more information:

                                  Stop spam in Yahoo Mail

                                  http://help.yahoo.com/kb/index?page=content&id=SLN3227&locale=en_US&y=PROD_MAIL_ML

                                • Contact List will not update

                                  I used to like the way Yahoo Contact List/Groups work - now I have better chance of winning the lottery than getting the list to work.

                                  When I assign someone to a list, everything seems to be ok, but no matter what I do - the new person will NOT be in my TO list when I select the Contact List. AS IS THIS IS BROKEN and has been for months now. PLEASE FIX.

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                                    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

                                    Are you referring to your contact list as it appears when you click the ‘To’ icon when composing an email? It may take a few minutes after creating a new contact or updating a list to see those changes reflected when composing a new message.

                                    We would like to look into this further if you continue to experience this issue with specific contacts for longer than a few minutes. Please contact our support team so that you can provide these details for further investigation.

                                    You can contact that team at the link below. Please choose ‘Contacts’ and ‘Manage contact lists’ as the categories when filling out the help form.

                                    https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

                                  • Multiple Signatures Option

                                    Within the Settings/Writing Emails section, it would be very helpful to have a 'multiple signatures' option. The user can select a default signature, or quickly change the settings to use a different signature. By doing this, the user eliminates the need to hand type a different signature, and subsequently, his/her Yahoo Email account can be better used for personal and/or business use.

                                    30th ranked
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                                      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • When I move an old email to a folder, do not jump to the top of my Inbox!

                                      When I move an email from my Inbox to a folder, I want to go back to the same part of the Inbox to keep working. PLEASE don't jump to the top of the Inbox after each move to a folder! Help me keep my place!

                                      36th ranked
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                                        0 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I think gmail might offer better customer service

                                        Previously, I though Yahoo was on top of things. I don't think that anymore, when There is no customer center to help with anything. I think it's time for this customer to switch.

                                        1666th ranked
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Get your head around the accidental deletion of an email composition. It's deadly. What key sequence? Can you undo it

                                          Disable the absurd accidental deletion of content in the composition stage.
                                          MS Word did that 1,000 years ago.
                                          Where is even a primitive undo facility?
                                          Please charge us a subscription and build a decent product.
                                          I'm closing your shite product down.

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                                            2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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