Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

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Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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Tell us how we can improve your Yahoo Mail experience.

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  1. Create a way to customize or disable 'Smart Views'.

    They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

    And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

    6th ranked
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      Gathering feedback  ·  113 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Please fix your system. It will not send messages. It will not save drafts. It will not allow attachments.

      Please fix your entire program. It will not attach files. It will not send messages. It will not save drafts. It basically is NOT working.

      12th ranked
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        14 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
      • Temporary Error 14! this error has been happening on a continuous basic for the past couple of weeks.. not acceptable!

        this has been happening on a regular basis or the past couple of weeks..not acceptable! I use my email for work...get your **** together!

        12th ranked
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          14 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
        • A one click function to block email address

          It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

          I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

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            Gathering feedback  ·  258 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
          • I cannot see conversation history on instant messaging. Also very difficult to converse as so slow. Please fix.

            Please fix instant messaging. Cannot access conversation history and the response time when conversing is so slow. Please fix.

            14th ranked
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              17 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Autosuggest OPT OUT

              Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

              ADD AN OPT OUT of autosuggest button under settings.

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                Gathering feedback  ·  216 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
              • 39th ranked
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                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Canned Responses

                  Hoping Y! Mail can include the ability to hold "Canned Responses" similar to gmail. Definitely would provide ease and help productivity. We (speaking for the BrightRoll media team) send similar emails very often. It would be super helpful for Y! Mail to be able to house these templates so we do not have to re-type them each time.

                  Thanks!

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                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • FIX YOUR SPAM FILTER!

                    For two weeks now, I have been getting all sorts of spam in my box, often from repeat senders. Your filter is useless. If I have marked something as SPAM twenty times already, it seems to me that I should not continue to receive messages from that sender in my Inbox multiple times a day. I'm not a tech person, I rely on YOU to maintain and repair your system. This issue has gotten out of control. Did you just turn your filters off, because that's what it seems like.

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                      0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                      We’re sorry to hear you’re having this problem with spam in your Yahoo Mail account! You can also block email addresses from sending you messages entirely.

                      We recommend reading the following Yahoo Mail Help article “Blocking email addresses or domains from sending you emails” for the steps you should take to block some people from sending you emails. You can find the link to it below.

                      http://help.yahoo.com/kb/index?page=content&id=SLN3228

                      Thank you for letting us know about this problem you’re having with your Yahoo Mail account. We hope this information has helped you!

                    • Set Default Order for Email Addresses/Phone Numbers/Etc. in Contacts

                      Every time I edit anything for a contact with multiple email addresses, the email addresses get sorted in a different random order. This happens even when I don't touch the email addresses but edit some other field. Same thing happens with phone numbers and possibly IM handles & physical addresses. This problem may only occur if there are more than 2 items in a category.

                      So my request is simple, the ordering should always be what's shown in the Edit Details view. Otherwise, you never know which entry takes priority.

                      Perhaps this could be accomplished by sorting entries in the…

                      53rd ranked
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                        2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                      • 2407th ranked
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 33rd ranked
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                            0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                            I’m sorry to hear that you’re having some trouble with spam messages in Yahoo Mail. Yahoo Mail does automatically filter these types of messages to your spam folder. If you’re continuing to see certain types of messages reach your inbox you may also decide to set up filters to direct those types of messages to spam. Please take a look at the following help article for more information:

                            Stop spam in Yahoo Mail

                            http://help.yahoo.com/kb/index?page=content&id=SLN3227&locale=en_US&y=PROD_MAIL_ML

                          • Please restore the option to sort contacts by sender.

                            Up until a few weeks ago, I have always been able to read my mail by using the sorting feature to sort by sender both ascending and descending. Now I am not able to adequately use my mail because the feature was removed. This is as bad as when Yahoo did an overhaul of their mail imposing conversations on all users. Please restore this feature ASAP or I am in the same position as when you messed up Yahoo Mail under the "leadership" of Marissa Mayer. If this isn't restored, then I will need to close my Yahoo Mail after…

                            122nd ranked
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                              2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • why is it when I type the first letter of one of my contacts, her email address does not come up

                              Yesterday this worked for my contact but all of a sudden when I type the first letter of her email address, the address will not come up on the list at all. I even tried deleting this contact out of my list and re entering it and it still does not work. I want this fixed as I email this lady every day and it would be easier than having to type in her entire email address each time. PLEASE RESPOND TO THIS ISSUE INSTEAD OF IGNORING IT LIKE YOU DO MOST ISSUES!!!!

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                                2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m sorry to hear that you’re having some trouble pulling up a specific address from your contact list when sending an email. If you remove an address from your contact list you may need to type that full address out in the recipient field to get the system to start providing it again as a suggestion. Please try doing this to see if that resolves this issue.

                                If the issue persists, please contact our email support team directly so that we can look into this further. You can contact that team at the link below. Please choose ‘Contacts’ and ‘Manage contact lists’ as the categories when filling out the help form.

                                http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

                              • How do I turn off Yahoo's "meaningful" filter that keeps me from sending an email if I only want to send a friend a link. Putting more word

                                How do I turn off Yahoo's "meaningful" filter that keeps me from sending an email if I only want to send a friend a link. Putting more words in an email doesn't make it more "meaningful". How the heck is the level of meaningfulness judged? What criteria are used to gauge how meaningful my email is??? I'm going back to Hotmail

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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  We’re very sorry to hear that you are having this problem sending emails from your Yahoo Mail account. This is a general spam filter error, so you may sometimes see it even if you’re not sending a link in an email. Links in your signature may also trigger this error.

                                  For more information about the error you received, we recommend reading the Yahoo Help article available at:

                                  http://help.yahoo.com/kb/index?page=content&id=SLN3406

                                  Thank you for getting in touch with us!

                                • 2407th ranked
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    We’re sorry to hear you’re having this problem. It sounds like you’re on the wrong menu.

                                    To get to your Yahoo Mail Settings, click the gear icon in the upper left corner, not the icon that is your user avatar.

                                    After you’ve clicked or hovered your mouse over the gear icon, choose Settings and a window will pop up. Select Accounts from the list on the left side of the window, then click the Edit button that appears right next to your Yahoo Mail address on the right edge of that window.

                                    Thank you very much for letting us know about this difficulty you had finding that option!

                                  • i dont like being held up to make a decision on changing my password.

                                    i dont like being held up to make a decision on changing my password. you have upped the ante recently, and have made the little labyrinth harder to escape.

                                    2407th ranked
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                                      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • auto deleat all spam sent to me.

                                      auto deleat all spam sent to me.

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                                        1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Yahoo pls i need my yahoo mail back. Its locked and all the options arent working. Pls HELP!

                                        The things I have done well that I believe can help the other people coming behind me. I should be able to pass it on to them for their own advancement and career development in the society.

                                        2407th ranked
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I think gmail might offer better customer service

                                          Previously, I though Yahoo was on top of things. I don't think that anymore, when There is no customer center to help with anything. I think it's time for this customer to switch.

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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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