Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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Tell us how we can improve your Yahoo Mail experience.

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  1. A existing "feedback" item needs further attention - the "ME" problem must be addressed!

    https://yahoo.uservoice.com/forums/210695-yahoo-mail/suggestions/6643183-the-to-me-from-me-glitch-is-back is an instance of several "feedback" items pointing out all kinds of reasons why the "me" change is inappropriate and unwanted. No one in Yahoo support has explained a) the apparent confusion within YAHOO MAIL about whether this is part of "conversations" or not or b) why <even in conversations> this is a good idea. Thanking us profusely for our input is not helpful; you are obviously ignoring many many users inputs and giving us lip-service in reply. Please reconsider this. How about an email with "change it/don't change" choices. Surely there is a tool at yahoo's disposal to…

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      430 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your feedback regarding this feature. We’re sorry for the lack of details we’ve provided regarding our decision on the matter, we cannot share internal decisions until they have been made public.

      What we can tell you is that our engineers are looking into the best way to make the changes recommended (and voted on) by many of our customers, regarding the ‘conversations’ feature.

      Stay tuned for new changes to come and thank you for continuing to use Yahoo Mail as we work to make it better than ever!

    • Please add an option to remove the date headers from my email. I don't need it to tell me if an email came in today or Monday.

      This takes up too much room on my screen and is unnecessary. The visual clutter makes it hard to scan through new emails and tell what I want to read, move or delete. If you're trying to make Yahoo mail more like Outlook, be like Outlook and let me disable it please.

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        Gathering feedback  ·  141 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • CSS parser should not break responsive emails when rendering them in the inbox.

        http://freshinbox.com/articles/yahoo-sanitizer-bug.html

        Email designers are having to code email differently just for Yahoo! Mail. The reason is Yahoo! Mail's HTML sanitizer currently alters CSS in such a way that breaks mobile responsive email. The link above describes why that is happening. Many email designers and developers would welcome this fix.

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          Gathering feedback  ·  3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
        • Autosuggest OPT OUT

          Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

          ADD AN OPT OUT of autosuggest button under settings.

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            Gathering feedback  ·  150 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
          • I cannot send e-mail from my account: I keep receiving error message 500, internal server error

            I have had my Yahoo account for years but am on the verge of switching to another provider. I dislike almost everything about this account except for the powerful search engine that allows me to search through thousands of e-mails in seconds. Anyway, my most recent problem is that I am unable to send e-mail; I receive a failure message telling me that due to an internal server failure, my message can't be sent. Any fixes? *sigh*

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              23 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
            • Error 14 is getting pretty tiresome. Yahoo is embarrassing me in front of my clients

              Fix your ******* system so my day is not filled with Error 14s!

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                Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • A one click function to block email address

                It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

                I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

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                  Gathering feedback  ·  73 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                • Whatever changes yahoo made today (2/25/2015), it is time to back them out.

                  Constant errors. Temp error 14. Technical glitch. Please try again.

                  Yahoo, you broke mail completely. Please back out the last set of code changes. There should be far more testing before any further code changes.

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                    3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for letting us know that you are experiencing trouble accessing your Yahoo Mail account.

                    For more on Temporary Access Error 14, please have a look at the following Yahoo Help article:

                    http://help.yahoo.com/kb/index?page=content&id=SLN3543&SLN25475&locale=en_US&y=PROD_ACCT

                    Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                    Contact Customer Care

                    Thank you for using Yahoo Mail!

                  • I don't like the days of the week and the separation of emails according to the day of the week. This just started today.

                    Take the days of the week out of my email! This just started today! I want to go back to my email they way it was. It is very confusing to see my email separated out by the days of the week!!

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                      4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • My idea is to put an end to the same "SPAM" that I have to delete each and everyday. It's the same spam over and over. Stop it.

                      My idea is to put an end to the same "SPAM" that I have to delete each and everyday. It's the same spam over and over. Stop it once it detected as spam. I'm tired of deleting the same spam all the time.

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                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Thanks for letting us know about how you feel about this! Deleting spam can be as easy as clicking the trashcan icon next to the Spam folder label on the left side of the Yahoo Mail page. You’ll never even have to see the subject lines!

                        If you’re receiving spam emails directly to your Inbox, we suggest reading the Yahoo Mail Help article “Mark emails as Spam” for more on how you can train your Yahoo Mail account to automatically route these emails to the Spam folder. You can find the link to it below.

                        http://help.yahoo.com/kb/index?page=content&id=SLN3778&locale=en_US&y=PROD_MAIL

                        Additionally, we recommend reading the following Yahoo Mail Help article “Blocking email addresses or domains from sending you emails” for the steps you should take to block some people from sending you emails entirely. You can find the link to it below.

                        http://help.yahoo.com/kb/index?page=content&id=SLN3228

                        We appreciate you getting in touch with us, and we hope…

                      • Right Alt + z key sequence handled erroneously as "Undo" function in YMRTEYUI_54_1167.js JavaScript code in the Advanced web mail interface

                        The following code in YMRTEYUI_54_1167.js:
                        if (T.keyCode === 90 && (T.ctrlKey || T.metaKey))

                        which is part of the rich/Advanced e-mail composer interface wrongly interprets Right Alt + z key click on Windows 7 x64 with Polish keyboard as "undo" text editor function, while it should produce the following Polish language character: ż

                        Refer to https://answers.yahoo.com/question/index?qid=20141123191658AAzDKgV

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                          32 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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                            3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                            Thank you for your feedback on this feature. There are a variety of keyboard shortcuts that you can use in Yahoo Mail. It isn’t possible to disable this feature. However, the shortcuts shouldn’t conflict with your ability to use Yahoo Mail. For example, you shouldn’t be able to use the shortcut that you describe when composing a message.

                            For more information on the different keyboard shorts please see the following help article:

                            Keyboard shortcuts in Yahoo Mail

                            http://help.yahoo.com/kb/index?page=content&id=SLN3578&locale=en_US&y=PROD_MAIL_ML

                          • The curious case of the dissapearing Romanian I

                            Medium has an article named "The curious case of the disappearing Polnish S" - https://medium.com/medium-eng/the-curious-case-of-disappearing-polish-s-fa398313d4df

                            The article is all about Windows interpreting AltGr as Ctrl+Alt and medium.com was treating Ctrl+S from AltGr+S.

                            Yahoo does the same with the Romanian Î character which is generated using the Romanian Programmers Keyboard using AltGr+I.

                            Yahoo sees Ctrl+I from the combination Ctrl+Alt+I generated by AltGr+I and sets the Italic flag in the text editor.

                            Medium.com has an easy fix for this, check if the right alt was pressed. If it was ... it's not Ctrl+I!

                            Please fix this problem Yahoo.

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                              Gathering feedback  ·  4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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                                4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m really sorry that you’re experiencing this interruption. You may have experienced a temporary issue caused by our system, your browser, or a network-related issue between your Internet service provider (ISP) and our servers.

                                If this problem persists, I recommend reading the following Yahoo! Mail Help article “Basic Browser Troubleshooting” for more steps you can take to resolve this. You can find the link to it below.

                                http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML

                                You can also reach further email support from our Customer Care team using the following form:

                                http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

                              • My mail won't show up. I can see the new mail notification on the tab but it didn't appear in my inbox until I refresh the tab. What's wrong

                                My mail won't show up. I can see the new mail notification on the tab but it didn't appear in my inbox until I refresh the tab. What's wrong

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                                  3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make it work!!!

                                  Yaahoo email funtionality is terrible!! Constant problems. Just got an error 14. I'm really losing my patience.

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                                    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                  • give us the opportunity to e-mail you back with an attachment

                                    to report a problem sucks ...... we are not geeks

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                                      3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                                      I’m sorry to hear that you have been having trouble getting assistance with the issue that you are having.

                                      Please note that following the steps in this Yahoo! Help article will allow you to resolve the majority of issues you may encounter:

                                      Basic Browser Troubleshooting

                                      We do have a support team that can assist you further if you continue to have trouble. Please use the following help form to get in touch with that team:

                                      Contact Customer Care

                                      Thank you for using Yahoo Mail!

                                    • Please, fix the spam filter system it keeps allowing unsolicited and pornographic email into my spam folder every time.

                                      Please, fix the Spam filter system it keeps allowing unsolicited and pornographic email into my Spam folder, I tried time and time again to have this go directly to the trash but to no avail. please assist.

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                                        0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                                        Fighting spam is an ongoing battle. Sometimes spammers change tactics and we need to adapt. You can help us by continuing to mark message as spam, and not spam, as needed. This Yahoo Help article may also help you to manage spam.

                                        Stop spam in Yahoo Mail: https://help.yahoo.com/kb/mail-for-desktop/SLN3227.html

                                        Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                                        Yahoo Mail Help: https://help.yahoo.com/mail

                                        Thank you for using Yahoo Mail!

                                      • Smart Views is tagging messages incorrectly

                                        Smart Views is a good Idea, but poorly implemented. It is tagging messages from many Yahoo services and newsletters as "People" and we do not have ways to "teach" smart views how to behave.
                                        What is the point in having Smart View if we can not improve it? For God's sake, this is not a new concept and amazes me that Yahoo is doing it so bad.

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                                          3 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I hate these new date subheadings!! Please get rid of them. Thank you.

                                          I hate these new date subheadings!! Please get rid of them. Thank you.

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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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