Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

For password or sign-in feedback or suggestions, click here.

Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

Also help change the way over a billion people experience the world every month. Join our Yahoo Yodeler Community and be the first to try new Yahoo products and let us know what you think. To learn more or register, visit the Yodelers Website.

Tell us how we can improve your Yahoo Mail experience.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Create a way to customize or disable 'Smart Views'.

    They are in my way and useless to me as they are now. I don't search to things based on people or finance. I need information like open orders, policy updates, billing notifications. We have each learned to organize our emails in the way that suits us best and each way is as different we as individuals are from each other. 'One size fits all (or most)' methods really just irritate everyone because it's never quite right for anyone.

    And so I repeat: The 'Smart Views' is in my way and if I can't customize it, I want to eliminate…

    6th ranked
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • yahoo
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      Gathering feedback  ·  117 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Please fix your system. It will not send messages. It will not save drafts. It will not allow attachments.

      Please fix your entire program. It will not attach files. It will not send messages. It will not save drafts. It basically is NOT working.

      11th ranked
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • yahoo
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        19 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
      • A one click function to block email address

        It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

        I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

        1st ranked
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • yahoo
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          Gathering feedback  ·  259 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
        • I cannot see conversation history on instant messaging. Also very difficult to converse as so slow. Please fix.

          Please fix instant messaging. Cannot access conversation history and the response time when conversing is so slow. Please fix.

          13th ranked
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • yahoo
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            20 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Autosuggest OPT OUT

            Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

            ADD AN OPT OUT of autosuggest button under settings.

            2nd ranked
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • yahoo
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              Gathering feedback  ·  217 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
            • Canned Responses

              Hoping Y! Mail can include the ability to hold "Canned Responses" similar to gmail. Definitely would provide ease and help productivity. We (speaking for the BrightRoll media team) send similar emails very often. It would be super helpful for Y! Mail to be able to house these templates so we do not have to re-type them each time.

              Thanks!

              29th ranked
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • yahoo
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
              • 24th ranked
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • yahoo
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                  I’m sorry to hear that you’re having some trouble with spam messages in Yahoo Mail. Yahoo Mail does automatically filter these types of messages to your spam folder. If you’re continuing to see certain types of messages reach your inbox you may also decide to set up filters to direct those types of messages to spam. Please take a look at the following help article for more information:

                  Stop spam in Yahoo Mail

                  http://help.yahoo.com/kb/index?page=content&id=SLN3227&locale=en_US&y=PROD_MAIL_ML

                • Huge problems in the last two weeks

                  Search, which used to be pretty reliable, is suddenly terrible. Won't locate messages received in the last two weeks or so (though it will locate older messages). I can see the message in front of me...and a test search does not find it! Incredibly inconvenient. Also, suddenly I can't mass delete emails. I select a number of emails, click Delete, and after a couple seconds the emails are unselected...and not deleted. Impossible to clean out the inbox, except one at a time. Aaauuggghh!
                  Jay

                  45th ranked
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • yahoo
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                  • Give me back the old mail

                    Hello ... What you replaced some stuff on yahoo general I do not like .... Before, I could see what my close friends have been posted, when we receive the messages I could not read them, but now it does .... I might want to read this message and give me back the old mail, because this displeases me and I do not know my way around it and wipe uopšte..Možda and do not use anymore, but I hope it will get me to

                    75th ranked
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • yahoo
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please restore the option to sort contacts by sender.

                      Up until a few weeks ago, I have always been able to read my mail by using the sorting feature to sort by sender both ascending and descending. Now I am not able to adequately use my mail because the feature was removed. This is as bad as when Yahoo did an overhaul of their mail imposing conversations on all users. Please restore this feature ASAP or I am in the same position as when you messed up Yahoo Mail under the "leadership" of Marissa Mayer. If this isn't restored, then I will need to close my Yahoo Mail after…

                      128th ranked
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • yahoo
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                        You are able to sort your emails by sender or subject, however to do so you need to disable our conversation threading feature.

                        We think conversation threads are great new way to organize your emails, but we also understand that they may not be for everyone, which is why you have the ability to turn them off if you choose. To learn how to do that, please have a look at the following Yahoo Mail Help article:

                        Enable or disable Conversations in Yahoo Mail: https://help.yahoo.com/kb/mail/SLN15805.html

                        Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                        Yahoo Mail Help: https://help.yahoo.com/mail

                        Thank you for using Yahoo Mail!

                      • Set Default Order for Email Addresses/Phone Numbers/Etc. in Contacts

                        Every time I edit anything for a contact with multiple email addresses, the email addresses get sorted in a different random order. This happens even when I don't touch the email addresses but edit some other field. Same thing happens with phone numbers and possibly IM handles & physical addresses. This problem may only occur if there are more than 2 items in a category.

                        So my request is simple, the ordering should always be what's shown in the Edit Details view. Otherwise, you never know which entry takes priority.

                        Perhaps this could be accomplished by sorting entries in the…

                        59th ranked
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • yahoo
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                        • spam folder will not display messages when inbox is set to sort starred items to top

                          In order to view, screen and delete spam messages, starred items cannot be selected as sort preference or spam messages will not be displayed. Please fix

                          2424th ranked
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • yahoo
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                            I’ve taken a look at your account and it’s healthy on our end of things. It sounds like there may be a problem with your browser. Please try the troubleshooting steps in this Yahoo Help article.

                            Fixing common problems in Yahoo Mail: https://help.yahoo.com/kb/mail/SLN3223.html

                            Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                            Yahoo Mail Help: https://help.yahoo.com/mail

                            Thank you for using Yahoo Mail!

                          • BUG REPORT: keyboard shortcuts stop working after using shortcut to move message

                            From the message list, if I use the "D" + [number] keyboard shortcuts to move a message, further keyboard shortcuts such as [delete] and arrow keys stop working.

                            84th ranked
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • yahoo
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                            • why is it when I type the first letter of one of my contacts, her email address does not come up

                              Yesterday this worked for my contact but all of a sudden when I type the first letter of her email address, the address will not come up on the list at all. I even tried deleting this contact out of my list and re entering it and it still does not work. I want this fixed as I email this lady every day and it would be easier than having to type in her entire email address each time. PLEASE RESPOND TO THIS ISSUE INSTEAD OF IGNORING IT LIKE YOU DO MOST ISSUES!!!!

                              128th ranked
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • yahoo
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m sorry to hear that you’re having some trouble pulling up a specific address from your contact list when sending an email. If you remove an address from your contact list you may need to type that full address out in the recipient field to get the system to start providing it again as a suggestion. Please try doing this to see if that resolves this issue.

                                If the issue persists, please contact our email support team directly so that we can look into this further. You can contact that team at the link below. Please choose ‘Contacts’ and ‘Manage contact lists’ as the categories when filling out the help form.

                                http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

                              • HONESTLY!!!! WHAT THE #$%^ IS WRONG WITH YOU PEOPLE?!?!?!?!?!

                                YAHOO! WHAT IS YOUR MAJOR MALFUNCTION?!?!?!?

                                First you constantly change the email client to be more like Gmail which your customers DON'T WANT!! Then I go to my mailbox today (which I pay $20/year for) and I get #$%^& ADS at the top of my inbox?!?!?!

                                WHY?!?!? I pay for the privilege of your email system that gets worse each day and this is what I get?!?!?

                                I'm @#$%^ DONE!!!!

                                84th ranked
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • yahoo
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Ads  ·  Flag idea as inappropriate…  ·  Admin →

                                  The account you used to post today doesn’t appear to have Ad Free Mail purchased at this time. If you believe this is in error, please see this Yahoo Help article.

                                  Billing problems: https://help.yahoo.com/kb/wallet/SLN4190.html

                                  Because this forum is intended to gather feedback/suggestions for Yahoo Mail, if you continue experiencing this problem or have additional questions, please see our Yahoo Mail help pages:

                                  Yahoo Mail Help: https://help.yahoo.com/mail

                                  Thank you for using Yahoo Mail!

                                • spell check is not working

                                  Get a new spell check the one you have is not working

                                  84th ranked
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • yahoo
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please get rid of the newsfeed lightning bolt that appeared today in Yahoo Mail.

                                    A new lightning bolt appeared over the newsfeed icon in Yahoo Mail. This is almost as annoying as the jumping numbers. I have no idea why it's there, I don't use newsfeed.

                                    75th ranked
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • yahoo
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • How do I turn off Yahoo's "meaningful" filter that keeps me from sending an email if I only want to send a friend a link. Putting more word

                                      How do I turn off Yahoo's "meaningful" filter that keeps me from sending an email if I only want to send a friend a link. Putting more words in an email doesn't make it more "meaningful". How the heck is the level of meaningfulness judged? What criteria are used to gauge how meaningful my email is??? I'm going back to Hotmail

                                      2424th ranked
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • yahoo
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        We’re very sorry to hear that you are having this problem sending emails from your Yahoo Mail account. This is a general spam filter error, so you may sometimes see it even if you’re not sending a link in an email. Links in your signature may also trigger this error.

                                        For more information about the error you received, we recommend reading the Yahoo Help article available at:

                                        http://help.yahoo.com/kb/index?page=content&id=SLN3406

                                        Thank you for getting in touch with us!

                                      • Give customers more than 500 Blocked emails.

                                        I have used up my 500 blocked emails. I need to be able to block all the Spam email I get. It only took 16 days for me to fill up the 500 Spam limit. Why can't Yahoo look at all the blocked Spam email addresses and just bombard the senders of this stuff? Can't Yahoo do anything to stop these from getting to my inbox??

                                        2424th ranked
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • yahoo
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I HATE THE NEEW LAYOUT!!! YOU KEEP CHANGING FOR KIDS!! WE MAKE THE MONEY!!

                                          I WANT A CLASSIC VIEW...
                                          TO:
                                          FROM:
                                          DATE:
                                          FWD:
                                          RE:
                                          LAYOUT
                                          NOT ALL OVER THE PLACE ___GRAY LINES ___ HIDE THE D. SEND BUTTON!

                                          2424th ranked
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • yahoo
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 1189 1190
                                          • Don't see your idea?

                                          Yahoo Mail

                                          Feedback and Knowledge Base