Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

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Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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Tell us how we can improve your Yahoo Mail experience.

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  1. I'm frustrated with the signature page. I have my own business and it doesn't allow me to have logo, name and website w/o an error message

    I want to be able to import my logo, add my business name and contact info as well as my company website...seems like a simple, yet impossible request?!?!?!?

    14th ranked
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      Gathering feedback  ·  15 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    • Return back 'Move to Folder' option for 'Disposable Addresses'

      I have a huge number of 'Disposable Addresses'.
      And for each of them an option "Move to Folder" had been set which put every 'Disposable Address' email to its folder.

      !!! Now there is no such option in 'Disposable Addresses' !!!

      Yahoo Team automatically tried to create an individual Filter for every 'Disposable Addresses' "Move tp Folder" option I had before.

      But... As I can understand the number of Filters has a limit.

      I gues so because when I try to create a new Filter (Add a new filter) I get a warning message "Sorry, an unknown error has occurred.…

      16th ranked
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        9 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
      • 16th ranked
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          23 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
        • email not loading

          My email will not load! I was hacked last Friday, I changed my password and now I have not gotten any new mail since! I have tried to do the restore multiple times with no luck and I even did the self check and it said that there were no problems. That isn't even a possibility! HELP!!!

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            0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

            I’m sorry to hear that your account was compromised and that you are now having some trouble receiving messages. This is most likely happening because the hacker added a ‘forwarding address’ and/or a ‘reply-to’ address to your account that is directing emails away from your inbox. As a first step, please immediately change your password and go through the additional steps in the following help article to fully secure your account:

            http://help.yahoo.com/kb/index?page=content&id=SLN3516&locale=en_US&y=PROD_ACCT

            Please note that due to a recent update to the Settings page in Yahoo Mail you may need to switch to Basic Mail to remove the added forwarding and reply-to addresses. If you aren’t seeing these options in full-featured Mail please switch to Basic Mail. Then access the ‘Options’ menu via drop down menu in the upper right hand corner. You’ll see the options to remove these addresses under this menu. If you’re not sure how to switch…

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              2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
            • Unable to access my Yahoo account for several months...

              I've been unable to log in to my account over 3 months starting April 2015. On every login attempt I can see my INBOX for about 1/2 second then get the following message completely covering the INBOX which is still visible in the background:

              We're experiencing some technical difficulties...
              We’re sorry, but Yahoo Mail can't load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue. Temporary error: 2

              I have visited the Help pages and searched the Internet only to learn there are hundreds of users with…

              34th ranked
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                11 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
              • Personal and business email

                Why does my business email, when replying, attach my personal email? They are COMPLETELY different and very frustrating when I don't want business people emailing my private email! This needs to be fixed QUICK. Also, why is there no PHONE NUMBER we can call to actually talk to somebody? I've been using yahoo for over 5 years and never had this issue until now. This needs to be fixed! It'd be nice to actually talk to somebody.

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                  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                • Android update now prevents yahoo mail notifications?

                  Ever since the last update, my notifications are not appearing. If I login on a computer, or open the app on the phone, the new emails are there. I just never get notified that I have new mail.

                  47th ranked
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                    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                  • PLEASE FIX THE NOTIFICATION

                    PLEASE FIX THE NOTIFIACTION WHERE IT TELL U THAT U GOT HOW MANY NEW EMAILS.... ITS STILL SAY I GOT THREE NEW EMAILS AND I DONT I READ ALL MY NEW EMAILS AND ITS BEEN DAYS NOW AND PLEASE FIX THIS RIGHT NOW

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                      0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • Autosave

                      Autosave WAS ok until just in the past week or two, its been freezing my computer as it saves, taking forever to save and it is saving every 30 seconds! Its a total fight to write a longer email. I can't find where to turn it off or adjust the time intervals. Sometimes it never does come back to where I can keep typing....no cursor....just a frozen screen.

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                        2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                      • Cannot open any mail - always this message: There appears to be a problem loading the email "Seven Ways to Succeed in a Video or Phone Inter

                        Cannot open any mail - always this message: There appears to be a problem loading the email "Seven Ways to Succeed in a Video or Phone Inter

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                          1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                          I’m sorry to hear that you have been experiencing this issue. Following the steps in this Yahoo! Help article will allow you to resolve the majority of issues you may encounter:

                          Basic Browser Troubleshooting

                          Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                          Contact Customer Care

                          Thank you for using Yahoo Mail!

                        • Searching

                          When we search through emails, I would really like it if we could use filters such as using that exact wording or looking for emails containing words a, b, and c but not necessarily in that order

                          63rd ranked
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                            1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                          • Problems with Drafts within conversations

                            I did not have this problem until the new yahoo mail update came in last week. Every time I look back to reply to a conversation via e-mail, it will have my response int 2/3 incomplete draft forms within it and not my actual response until the very end! I have to trash each one of those "drafts" that shouldn't even be drafts to begin with. it's frustrating, annoying, and confusing. Anyone else having this issue?

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                              1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                            • LET ME CHANGE MY PROFILE PICTURE.

                              All I want is to frikkin change or remove my profile picture. Seriously? what the **** is wrong with **** yahoo ??????I have an old pic with an ex that I NEED to GET RID OF since I'm in a new relationship. YOU GUYS SUCK *** !

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                                0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                              • Every time I try to open up any of my emails it says "problem loading email" I really need to be able to access my mail quickly. Please help

                                Every time I try to open up any of my emails it says "problem loading email" I really need to be able to access my mail quickly. Please help

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                                  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                                  I’m sorry to hear that you are experiencing this issue. Following the steps in this Yahoo! Help article will allow you to resolve the majority of issues you may encounter:

                                  Basic Browser Troubleshooting

                                  Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                                  Contact Customer Care

                                  Thank you for using Yahoo Mail!

                                • mail does not come

                                  e-mail account to e-mail does not come,

                                  76th ranked
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                                    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Only posting here because Feedback is not an option on most sub-pages anymore

                                    Header no longer side scrolls, and Feedback/suggestions is no longer a link on most other Yahoo sub pages... beyond that Comments are becoming less and less common as this new 'Infection' of a reformat hits more and more pages...

                                    FIX IT...

                                    again I'd have complained elsewhere but you removed the links on the problem pages

                                    114th ranked
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                                      2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                    • what's wrong with Yahoo Mail. when i sign in it give me error messages. the biggest problem is there is no actual support from Yahoo.

                                      Fix the error messages. quit playing with the format nothing is wrong. the only way something is wrong is when you play around with trying to make it better as you say.

                                      114th ranked
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                                        0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please improve your server response time and fix your bugs!

                                        I am fed up with Yahoo mail. It is too common that the server response time is VERY slow and downloading an attachment ends up with an error message.
                                        I cannot count on your mail service - it always mulfunctions when I critically need it.
                                        Please have it fixed! This is MUCH more important than the stupid ads and other marketing tricks.

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                                          0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow me to filter emails to my existing sub-folders

                                          Yahoo Mail is not recognizing sub-folders in the Rule Creation Process. Currently I can not generate a new filter to any box other than inbox or Trash or a Brand New folder. I don't need new folders I want to use the folders I have already set up.

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                                            0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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