Yahoo Mail

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  1. If I typo an email address, please allow me to correct it with the cursor, instead of making me re-type the entire thing!

    I used to be able to move the cursor to correct a typo in the "To" line, but now as soon as I'm done typing, it automatically highlights the address and does not allow changes. I have to delete the addressees name and start over. Why is this??

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      Gathering feedback  ·  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    • Email Outage

      Dear Yahoo: When you have an email outage or sluggishness like you did today, I think we would all greatly appreciate an getting an email or text advising us that you are aware of the problem and working to fix it by time certain or advise when the next status report will be issued.

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        6 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
      • Temporary Error 14

        I have been unable to access my email for 2 months now because of Temporary Error 14. Clearing the cache and cookies as suggested online does not help. Please help resolve this issue.

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          1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

          I’m sorry to hear that you’ve been experiencing this issue. This is most likely a temporary issue that should resolve itself. Going through some basic browser troubleshooting steps may help as well. For more on Temporary Access Error 14, please have a look at the following Yahoo Help article:

          http://help.yahoo.com/kb/index?page=content&id=SLN3543&SLN25475&locale=en_US&y=PROD_ACCT

          If you continue to experience this issue please contact our email support team so that we can look into this further for you. Here’s the link to use:

          https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

          Choose ‘Sending and Receiving’ and ‘Messages not sent’ as the categories when filling out that form.

        • Import contacts to yahoo mail from FACEBOOK or GMAIL (or other) is not working in the last few weeks.

          mport your contacts to yahoo mail from FACEBOOK or GMAIL (or other) is not working in the last few weeks.

          When trying to do this, yahoo asks the user to login again - and once this is done, yahoo asks to login again, and again ...
          See screenshot of error: http://imgur.com/a/ssCOM

          Steps to Reproduce:

          Go to your yahoo mail
          Press contacts.
          Select facebook or gmail and press import
          approve the facebook/gmail permissions
          ISSUE => instead importing the contacts, yahoo asks fo login again. and even if you try to login, it keeps to ask you to login.
          Please note:
          This…

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            0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
          • I hate it that when i delete it OPENS the next, have changed this in settings, no luck

            Why when i delete a message does it always OPEN the next message even though I've this in Settings?
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            Also, can you add a longer duration choice for when something turns from Unread to Read, i can't read anything in 5 seconds and neither can the fastest readers I know (reads Harry Potter books in a week? really, once even while reading other stuff. And this is limited to them strictly before sleeping reading while in bed!
            Sometimes I'd like to leave something unrread so I know to come back to it without having to go…

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              0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
            • What is going on with Yahoo Mail? Tons of glitches...

              1) I'm often getting a blank colored screen instead of my inbox. I'm having to restart/refresh the page or Yahoo Mail altogether to get it to work.
              2) Operating very slow to open and pull up my emails.
              3) BIG DISAPPOINTMENT - since whatever "update" has recently occurred, along with the above problems/glitches, I now no longer can have access to previous email addresses that I send to regularly (or have sent to at any time in the past) by simply typing in the first few letters of the email address in the "TO" field. Now when I type in…

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                0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                I’m sorry to hear that you are experiencing some trouble recently with some of the features in Yahoo Mail. The auto-suggest feature should still be working. The issue that you are describing may be a browser related issue. Please try the troubleshooting steps referenced in the following help article to see if that helps:

                http://help.yahoo.com/kb/index?page=content&id=SLN2891&locale=en_US&y=PROD_MAIL_ML

                Please contact our email support team for further assistance if the issue continues. Below is the link to reach that team. Please choose ‘Contacts’ and ‘Manage contact lists’ as the categories when filling out the help form.

                https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

              • cant type...

                just keeps bouncing my cursor out of the box every time I type a letter. been using yahoo for over 20 yrs but i think I've about had enough.

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                  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

                  I’m sorry to hear that you have been having this trouble. Following the steps in this Yahoo! Help article will allow you to resolve the majority of issues you may encounter:

                  Basic Browser Troubleshooting

                  Because this forum is intended to gather feedback/suggestions for Yahoo! Mail, if you continue experiencing this problem, please contact Customer Care by going to:

                  Contact Customer Care

                  Thank you for using Yahoo Mail!

                • Old deleted emails keep reappearing in bulk!

                  This is driving me nuts - every five minutes or so, I'll suddenly receive a batch of emails, usually around 10 or so, that have been deleted months ago. They always reappear with a new "time received" even though they were received (and deleted) months ago. It's enough to make me want to swap back to hotmail or gmail ...

                  This happens on my laptop and on my tablet. Not so much on my phone now, but it has done on my phone before as well.

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                    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                  • Work With Apple Mail

                    Sent email using the Apple "Mail" app doesn't sync with Yahoo. I read on their messageboard that it is Yahoo's fault, I don't know if that is true or not, I just want it to work.

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                      0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • Cant send mail

                      I am unable to send mail from my account getting error 475 have changed my password done everything in yahoo help center, pls help

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                        1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                      • 64th ranked
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                          1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                        • Fix the temporary error:2

                          I keep getting this error, since this morning. We use yahoo mail for our business and not being able to check mail is affecting many things.

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                            1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                          • Import contacts via facebook stopped working as for yesterday.

                            Import contacts via facebook stopped working as for yesterday 2016-03-12.

                            I even opened a new yahoo account, and tried this from friends - nothing worked. Something is broken on yahoo/facebook side.

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                              0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                            • Actually have a place where people can contact support instead of making it a giant frustrating loop.

                              I just tried to get access to my account and the email that came up to verify was wrong. I went to the help site got all the way through the process and it said contact us. When you click that link it takes you back to the beginning!! There was no actual way I could see to contact them directly.

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                                0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                              • Unreliable at Autofilling Email Addresses

                                The address bar does not always autofill email addresses as I enter them. 1/5 times I have to enter the entire address myself. (Yes I am talking about email addresses that have been saved in my address book, and have used hundreds of times before.) This is time wasting and unacceptable. Get your act together Yahoo, or I'm leaving you.

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                                  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                • 64th ranked
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                                    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Lost All Email

                                    You forced an update that I didn't want, and now because of it I have lost all my emails. I don't check yahoo regularly, as I actually really dislike your service, and now it's past the 7 days where you can do anything. If you didn't force update my inbox, I would still have all the emails I was saving! Thanks for nothing. You've now cost me a lot of account information. Congratulations, Yahoo!

                                    Here is a brilliant suggestion- check, check and double check your codes before forcing them on people so that we don't lose our stuff. If you…

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                                      0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Disable smart view

                                      Some of my mail is transferred automatically into unread view folder. There is marked as located in inbox or unwanted. None of these addresses were banned by me. On my cell phone for whatever reason I even do not see this so-called "smart" unread folder. So, I am not aware about all of my new mail. Is there any way to fix this issue? Or can yahoo introduce the smooth way for people to transfer their accounts to other mail services?

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                                        0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Composed a new email and it forwarded email from another user!!!

                                        I have used Yahoo mail for years and have never had this issue. I used a mobile device to create a new email to a friend... somehow it grabbed another line of emails from somebody else and attached them to the new message. I didn't discover this until I went into sent. I'm not sure I can trust your email hygiene going forward :(

                                        Really... this is terrible service.

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                                          0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Search bar not working

                                          I have searched for one of my contacts whith whom I have mails back and forth for more than two years.
                                          The search result is "No Resuklts Found" (!!!)
                                          If I scroll down mi inbox or sent I see there they are, many of them.
                                          Obviously there is something not working here.
                                          I hope you can fix this

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                                            0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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