Yahoo Mail

This forum is intended to gather feedback or suggestions on Yahoo Mail. For assistance with technical, abuse or general Mail questions, please contact Yahoo Customer Care.

Tell us how we can improve your Yahoo Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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  1. A existing "feedback" item needs further attention - the "ME" problem must be addressed!

    https://yahoo.uservoice.com/forums/210695-yahoo-mail/suggestions/6643183-the-to-me-from-me-glitch-is-back is an instance of several "feedback" items pointing out all kinds of reasons why the "me" change is inappropriate and unwanted. No one in Yahoo support has explained a) the apparent confusion within YAHOO MAIL about whether this is part of "conversations" or not or b) why <even in conversations> this is a good idea. Thanking us profusely for our input is not helpful; you are obviously ignoring many many users inputs and giving us lip-service in reply. Please reconsider this. How about an email with "change it/don't change" choices. Surely there is a tool at yahoo's disposal to…

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      416 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your feedback regarding this feature. We’re sorry for the lack of details we’ve provided regarding our decision on the matter, we cannot share internal decisions until they have been made public.

      What we can tell you is that our engineers are looking into the best way to make the changes recommended (and voted on) by many of our customers, regarding the ‘conversations’ feature.

      Stay tuned for new changes to come and thank you for continuing to use Yahoo Mail as we work to make it better than ever!

    • Show Attachment Icon

      Usually people do not like changes, but in this case the changes are not good.

      1.- Showing the attachments on TOP of the e-mail is useful for verification that we have attached a file.

      (It should come back this feature)

      2.- Showing the attachment on TOP and the type of attachment too ie (PDF, JPEG, RAR, etc)

      (This feature is very important because our company received hundreds of spam e-mails asking us to open an attachment. If we recognize as RAR or ZIP we do not open the attachments).

      3.- Please remember that changes should show improvement and benefit. In…

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        Gathering feedback  ·  83 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Sub folders!

        I use Hotmail/outlook web based email at work, it breaks every now and then, but it does allow me to organise my emails into subfolders, which are always on the left side bar.

        Please bring this feature to Yahoo, it would be very useful.

        3rd ranked
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          Gathering feedback  ·  89 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Autosuggest OPT OUT

          Suggesting which contacts I want to add to my emails is very annoying and entirely unhelpful. I want the option to OPT COMPLETELY OUT of this feature rather than what I read on your "help" page which states that I can opt out of a particular email suggestion each time I add contacts to a message. This is frustrating. Please fix. I do not want yahoo to guess who I want to send a message to. It's my email and I know exactly who I want to add to the message.

          ADD AN OPT OUT of autosuggest button under settings.

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            Gathering feedback  ·  148 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
          • Delete All Messages In a Folder

            Really, in today's world, sometimes the number of messages in a Folder gets large. Why make me delete them 50 or 200 at a time? Why not just DeleteAll? Please implement this simple thing. Otherwise, you will end up saving them for me forever.

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              Gathering feedback  ·  64 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • A one click function to block email address

              It should be easy to block email address. I don't know why this has not been implemented. Do you guys make money from it?

              I don't want to have to go into settings. It's true spammers can just generate new email addresses, but at least that makes it slightly harder for them. And also an option to block their host.

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                Gathering feedback  ·  70 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
              • Please add an option to remove the date headers from my email. I don't need it to tell me if an email came in today or Monday.

                This takes up too much room on my screen and is unnecessary. The visual clutter makes it hard to scan through new emails and tell what I want to read, move or delete. If you're trying to make Yahoo mail more like Outlook, be like Outlook and let me disable it please.

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                  Gathering feedback  ·  117 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow editing of contact information for existing contacts from the message compose window.

                  this is a basic feature which yahoo mail does not have.makes it really difficult to operate..

                  8th ranked
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                    Gathering feedback  ·  24 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                  • CSS parser should not break responsive emails when rendering them in the inbox.

                    http://freshinbox.com/articles/yahoo-sanitizer-bug.html

                    Email designers are having to code email differently just for Yahoo! Mail. The reason is Yahoo! Mail's HTML sanitizer currently alters CSS in such a way that breaks mobile responsive email. The link above describes why that is happening. Many email designers and developers would welcome this fix.

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                      Gathering feedback  ·  3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                    • Spam Control

                      I have changed my primarily email carrier away from Yahoo because of your apparent inability to deal with identifying spam. Even when I mark addressees as spammer, I continue to receive them. Over the past month I have received over 1000 emails that are clearly spam.

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                        Gathering feedback  ·  31 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                      • Right Alt + z key sequence handled erroneously as "Undo" function in YMRTEYUI_54_1167.js JavaScript code in the Advanced web mail interface

                        The following code in YMRTEYUI_54_1167.js:
                        if (T.keyCode === 90 && (T.ctrlKey || T.metaKey))

                        which is part of the rich/Advanced e-mail composer interface wrongly interprets Right Alt + z key click on Windows 7 x64 with Polish keyboard as "undo" text editor function, while it should produce the following Polish language character: ż

                        Refer to https://answers.yahoo.com/question/index?qid=20141123191658AAzDKgV

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                          32 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                        • Folder column width needs to be adjustable [or at least widened]

                          Without the ability to nest folders, we are forced to use longer folder names to categorize and sort mail. Recent updates have continued to narrow the width of the folder column, making it nearly impossible to tell which folder is which.

                          For instance, two folders named "Project-Garage" and "Project-Roof" show only as "Project...", forcing you to hover over each folder to determine which is which. This is especially cumbersome when filtering and sorting unread mails into folders, since you can no longer tell at a glance which folder has new mail.

                          Please allow the width of the column folder to…

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                            Gathering feedback  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • change spam deletion setting to delete daily instead of weekly

                            Change the settings in Yahoo mail to allow spam deletion daily. It currently is weekly or monthly. Way to much spam mail is stored.

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                              Gathering feedback  ·  17 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                            • Enable alphabetizing folders in the Filters folder-destination down-drop menu. This would make creating filter MUCH easier. Thanks.

                              When creating filters for mail, the down-drop menu of destination folders is not sortable, but apparently based on age of the folder. Please reset the default to alphabetical or make alphabetical sorting an option.

                              Also please consider adding a filter feature ('Apply Now' or some such) to sort existing messages according to a newly created filter.

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                                Gathering feedback  ·  7 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                              • Mobile alerts on folders other than the inbox.

                                Currently mobile alerts are only sent for emails that land in the Inbox. If there is filter set to send certain emails to a different folder, the mobile alert doesn't go off.

                                Please add a setting to allow us to turn on mobile alerts either for specific folders, or specific filters.

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                                  Gathering feedback  ·  10 comments  ·  Mail mobile apps  ·  Flag idea as inappropriate…  ·  Admin →
                                • Optional Signature

                                  it will be great, to have an option to add the signature by choice to outgoing mails.
                                  At present if I say 'show signature'- it adds it under all outgoing mails.
                                  Since I use the yahoo mail as a personal/work mails, sometimes I do nt want to have a signature for my work mail.

                                  Perhaps an option to 'undo' signature - at the time of composing
                                  or 'add' signature at the time of composing. (- the signature is set already in settings)

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                                    Gathering feedback  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I cannot send e-mail from my account: I keep receiving error message 500, internal server error

                                    I have had my Yahoo account for years but am on the verge of switching to another provider. I dislike almost everything about this account except for the powerful search engine that allows me to search through thousands of e-mails in seconds. Anyway, my most recent problem is that I am unable to send e-mail; I receive a failure message telling me that due to an internal server failure, my message can't be sent. Any fixes? *sigh*

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                                      23 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Stop making truncated emails flick back to the top once clicked to show all.

                                      It's bad enough that you truncate our long newsletter emails. Please don't make them flick back to the top again before we can read it all. Surely this must be an easy fix.

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                                        2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please allow for more User friendly Mail Filters by allowing categories & grouping! (3 reasons / suggestions)

                                        #1. I want to be able to move my filters by simply dragging and pulling INSTEAD OF manually having to move each one up or down BY ONE filter using the arrows. so frustrating to want to group or put a set of filters in one general area close to each other but it is simply a nightmare to move it by one and there are absolutely no options to search or categorize the filters.

                                        #2. Which leads me to my next reason / suggestion. Also allow for us to organize the filters under categories so that it is easier…

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                                          3 comments  ·  Feature suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                        • My idea is to put an end to the same "SPAM" that I have to delete each and everyday. It's the same spam over and over. Stop it.

                                          My idea is to put an end to the same "SPAM" that I have to delete each and everyday. It's the same spam over and over. Stop it once it detected as spam. I'm tired of deleting the same spam all the time.

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                                            4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thanks for letting us know about how you feel about this! Deleting spam can be as easy as clicking the trashcan icon next to the Spam folder label on the left side of the Yahoo Mail page. You’ll never even have to see the subject lines!

                                            If you’re receiving spam emails directly to your Inbox, we suggest reading the Yahoo Mail Help article “Mark emails as Spam” for more on how you can train your Yahoo Mail account to automatically route these emails to the Spam folder. You can find the link to it below.

                                            http://help.yahoo.com/kb/index?page=content&id=SLN3778&locale=en_US&y=PROD_MAIL

                                            Additionally, we recommend reading the following Yahoo Mail Help article “Blocking email addresses or domains from sending you emails” for the steps you should take to block some people from sending you emails entirely. You can find the link to it below.

                                            http://help.yahoo.com/kb/index?page=content&id=SLN3228

                                            We appreciate you getting in touch with us, and we hope…

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