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View next email up/down ISSUE

When I have multiple new emails, I like to chose the "oldest" and "open" that. I proceed with reading that email by scrolling through it to the end.

After doing so, I use the arrows in header that have flyover text of "View next email up" and "View next email down".

The "next" email then comes up successfully.

ISSUE: The "next" email comes up scrolled to the point of the original email. So, if I had scrolled down "one page" on the first email, the next email would be displayed at "one page down" from the top of the email.

SHOULD BE: All emails reads should start at the "Top of Page" for each email and not a "saved" scroll point.

As an aside, it would be nice to be able to send this ISSUE directly to yahoo help, instead of in an "idea" forum, where it is likely to be ignored.

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    Kevin CoxKevin Cox shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    7 comments

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      • What does it matterWhat does it matter commented  ·   ·  Flag as inappropriate

        They ask us "please tell us what you think about our changes (which is all the time) then they ignore our suggestions, requests, and pleas. We are just Ginnie Pigs. They even blocked some of my accounts (I believe) because of my comments (which I should be able to post). BROTHER ! I used to love yahoo but It's time to leave! And folks...it IS easy! It's not that we are afraid of "change" we're afraid of yahoo messing up our lives!! Yahoo's trademark is NOT RESPONDING among many other things.

        This **** has been going on for tooooooooo long! Sh...t it's JANUARY (months later) and the Folders link still won't open and I've got alot of business emails I have to tend to. I mean I am litterally SCREWED !!! Freakin yahoo!!! They zap me an email saying they've deleted another address from my contact list, put a permanent AD in my inbox fooling me it's an email. HOW DARE THEM!! took away tabs, blocks me out of my accounts, links/options either don't work or aren't there anymore, never warning us when they're going to be ***g up their site, the send toolbar's at the bottom, the vertical scroll bar's defaulted in the middle of the freakin email, can't use the back button, and on and on and on!!

        Changes, Surprises, NO reply’s to Requests/Comments/Votes BROTHER! Customer Support? RIGHT! It's called resolve by yourself with Yahoo's Q/A's and good luck!! They don't reveal their ph# for assistance and when you find it from the search engine and call ***t your on hold for up to 2 hours or more. My time is TOO PRECIOUS for this **** and I refuse to be treated like this as a customer!!!!! I mean you-all DO realize that Yahoo will always be ****ing with their site no matter how many comments, votes, requests, or begging you do don't you? They've gotten worse the last 3 years. They change, they change things back, they take it away again, then give it back, then not, and on and on and on!!! They'll change after everyone's left! It's already TOO late!

        I have read hundreds/thousands of comments about yahoo constantly changing their site and the "unsatisfied" members and I see yahoo really doesn't care! Of the 2+ decades I've had yahoo, I've only but once got a response to my feedback! I mean really! Why don't you Yahoo Admin put the interface, links, and user friendly options back to the Classic yahoo? That's what everybody wants. I can see Yahoo's stock going way down quickly along with their member status!

        It's time to stop begging? It's time for us to take control vs Yahoo taking control of our personal information and accounts! Don't even THINK this is going to end because it won't! Once the can of worms are open it becomes empty! They're always going to be ***ing with their site which is why I (and after reading the hundreds of comments over the months) the hundreds of others that have left!!!

        I’ve been with yahoo since they were born ! They used to be SO user friendly and enjoyable to have email accounts and now….they’ve become very UN-user friendly!! Anyway along with leaving yahoo I HAVE stopped purchasing their stock and have spread the word about their raunchy service and nosey staff. It’s like their staff is bored or something to be constantly changing and working on their site on a daily basis. Even when I am just sitting looking at the open email account I see in my task bar a bunch of data running by saying their downloading **** and stuff. It’s a bunch of B ***** T !! Self centered, ignorant and self rightous staff!! I won't come back!

        If anyone wants to leave them it’s easy to find another email provider. Research by typing in top 10 free email providers and study what they offer as for space, folders, etc. to accommodate your needs. I myself went to Hotmail (which is now Outlook) but they have alot of the features Yahoo USED to have plus they're PREDICTABLE and STABLE! They give me enough space, has the easy way of creating folders option, and has great customer service, live chat, a phone number, and community support.

        So go for it !!!

      • RickRick commented  ·   ·  Flag as inappropriate

        Agreed - very frustrating!
        When moving from one opened email to the next (either with viewing pane enabled or not), the newly opened message remains in the same spot you left off from the previous message. I used to simply select the next message and it would open the new message from the TOP of the new message. The latest version of Yahoo Mail now opens the new message in the position I left the previous email in! For example; say the message was more than one page long and I had to scroll to the bottom of the page to read it, I am at the end of the message. The new message opens at the BOTTOM of the message. If I was in the middle of the previous message, the new message opens up in the MIDDLE of the new message. What kind of functionality is that? Who would want their email to operate this way? It isn't intuitive in any way. In order to read the new message, I have to manually scroll to the TOP of the new message, or remember to scroll back up to the TOP of the previous message before opening a new message. Please fix this design flaw.

      • CeciliaCecilia commented  ·   ·  Flag as inappropriate

        I too miss the arrows allowing me to move up or down within an opened e-mail. I've already deleted as many of the new "improvements" to Yahoo Mail as is possible.

      • CCCC commented  ·   ·  Flag as inappropriate

        I have most or all of the features Yahoo had by using Mozilla Thunderbird (FREE), including PRINT, sorting and tabs. I open my Ymail and G...., and ISP mail in one place. Thunderbird is highly customizable. I have no connection with Mozilla. Mozilla is a nonprofit, I think. I AM putting this comment where people are complaining about Yahoo email. Yahoo won't get my advertising views or clicks from using Thunderbird. Maybe they will respond to this. Yahoo needs to quit copying Google and Gmail. There is too much "sharing" with Facebook and other places. All are methods of advertising. Also look into Adblock.

      • LGSLGS commented  ·   ·  Flag as inappropriate

        Also, I agree with ALL Kevin Cox's points in his original post.

      • LGSLGS commented  ·   ·  Flag as inappropriate

        Hey! I already commented the last time you did this. I DO NOT want Yahoo to load the next email for me. This is not only annoying, it is also risky, in that I may not know the sender, and it may contain spam or Trojan horses. As I requested before: STOP IT! Lose the auto open feature. The email list as set up at 8:00 a.m. MT on 8 October 2013 is the way the email list should work.

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