Tell us how we can improve your Yahoo Mail experience.

New version is a step backward.prefer old format and setting as it was much clearer in appearance.

Would prefer old version which was much clearer and easier to use as well as when mail is filed that it automatically opens next email instead of going to inbox.

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    RekhaRekha shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Product SupportAdminProduct Support (Admin, Yahoo) responded  · 

    It sounds like you may not have chosen the option to go to the next message, rather than back to the previous folder. To change this setting:

    1. Log in to Yahoo Mail
    2. Click the gear icon in the upper right corner and choose “Settings”.
    3. Click “Viewing email” in the list to the left.
    4. Choose “Show next email message” from the drop down next to “After moving a message”.

    We appreciate your feedback! I’ve made a note of this and we will be carefully considering your feedback when planning the future of Yahoo Mail. Comments like yours are the best way we have to understand how to build a better product for all our users.

    If you have any other feedback or concerns about the new Yahoo Mail interface, please post another idea, or vote up your favorite existing ideas. We love to hear your ideas, and we consider all feedback when deciding on new features for Yahoo Mail.

    Thank you once again for posting such great feedback, we really appreciated hearing this!

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      • rajivrajiv commented  ·   ·  Flag as inappropriate

        iT SHOULD BRING THE NEXT MESSAGE FROM OLDER SIDE NOT THE SAME MESSAGE EVERYTIME WE DELETE ONE AND IT GOES TO THE TOP OF THE LIST MESSAGE OR LATEST MESSAGE - STUPID LOGIC

      • AnilAnil commented  ·   ·  Flag as inappropriate

        Old method much better. The new method when I forward an email they are not able to open the attachment. I myself cant open the attachment that was forwarded to me. When I forward an email all the history where I send the email previously shows up, No more confidentiality that i did send it before to another person. old method is more accessible

      • AnilAnil commented  ·   ·  Flag as inappropriate

        New version is a step backward.prefer old format and setting as it was much clearer in appearance.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Old method much better. The new method when I forward an email they are not able to open the attachment. I myself cant open the attachment that was forwarded to me. When I forward an email all the history where I send the email previously shows up, No more confidentiality that i did send it before to another person. old method is more accessible

      • eliz alagaeliz alaga commented  ·   ·  Flag as inappropriate

        Yes bring back a functioning classy email The new one not only looks bad but functions poorly Bannners appears where the delete button is and I could go on Poor customer service Yahoo was the best before of all the emails and now it sucks

      • Anonymous commented  ·   ·  Flag as inappropriate

        IF YOU ARE DISGRUNTLED ABOUT THE CHANGES TO YAHOO MAIL, PLEASE SIGN THE PETITION TO MARISSA MAYER, CEO of Yahoo --
        http://www.change.org/petitions/yahoo-bring-back-the-old-version-of-yahoo-mail

        AND PLEASE Pass & Post this PETITION ON

        Many of us have used yahoo mail for over a decade. It's been reliable, functional and served the needs of a wide variety of people - for personal and business use. Yahoo has changed it, taking away the ability to organize emails, switch from writing to reading emails without losing work, incorporating ads into the inbox (that, if clicked on by mistake, lead to spam websites) and hiding essential functions, like printing.Emails are being lost or misdirected, contacts are disappearing and Yahoo is not addressing these issues. Here's a sample of some of the comments made so far on the petition:

        1. Contact lists are being deleted
        2. Years of emails are disappearing
        3. Deadlines are being missed because functions don't complete
        4. A flight squadron couldn't get flight plans
        5. A lawyer couldn't file a brief on time
        6. Invoices are disappearing before they can be paid
        7. Orders are disappearing before they can be filled.

        Without tabs and multitasking, drafts disappear if you check an email. Users with visual impairments can't distinguish text, because of the font style and colors displayed.

        This debacle is a disaster for business. We understand Yahoo is targeting the mobile market, and while we love mobile, we DON'T use mobile for business! 300 million people are being affected by this change. Investors and advertisers need to take notice - yahoo users are going to leave in DROVES if this isn't addressed.

        We are asking Yahoo to restore the old version - with tabs, with the ability to edit an email and switch to a folder - to multi-task like we used to be able to do. If they are unable to do so, we want them to restore these BUSINESS-CRITICAL functions to Yahoo Mail.

        Most of us picked Yahoo because of its interface. We don't like gmail! Please let us go back!

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