Can't access my Yahoo mail. It's been off for 24 hours for SCHEDULED MAINTENANCE. Will it ever come on again?
Pre-warn people when SCHEDULED MAINTENANCE is going to take place. It's too bad there is no way to open mail for SEVERAL HOURS. And it's still down!
Give your email clients a place to describe a problem when it occurs.
I have been using Yahoo for at least 5 years. I get no response after two days and a warning that everything will be lost after 7 days. After the 7 days I will be gone if my lost emails are not restored.
P.S. I thank you for all of the years of email service that you gave me.
[Name, address and phone number removed by staff for security reasons]
i am very upset i lost all my mails that i kept from 8 years
No one in yahoo cares. My account locked for6/7 days. Nhk28lyahoo.com
I have not been able to log onto my account since 12-11-13. I have attempted to call at least 30 times and got disconnected on every call. I am currently on hold and have been for 1 hour and 52 minutes. I have completed an online request for help three times since Wednesday with the response stating I would hear from a representative within 24 hours. I have not received a message yet. I am so frustrated, your help page says that 99.9% of the people have had their e-mail restored but based on the negative feedback on your site and find that hard to believe.
I lost years of mail after having no access to the account for about 2-3 days. I had relied on yahoo to keep my archives and as of today I only have the messages received over the last couple of days. No messages from yahoo either explaining what happened. Great disappointment with Yahoo! I would appreciate if the lost data can be restored.
I lost all my mails between Nov 30 and Dec. 11, after yahoo scheduled maintenance. Please BRING BACK MY MAILS.
i lost my old emails &folders ,they are very important .please help me to restore
Due to recent Yahoo Mail crash all my mails and folders are gone, please recovery them for me. Thank you very much.
I lost ALL my emails after the scheduled maintenance this week. It has been 2 days since and they havent reaapeared.
While you guys were working on yahoo mail these past couple days I have noticed that in the process some of my emails got permanently deleted during this. Some of them were very important to me and no longer have access to them because you ****** UP.
5 days of not being able to use email via outlook is unacceptable! I'm going to switch to a company that can provide service!
still missing mail
Thank you. My Yahoo mail is back after three days, but there are only nine e-mails in the box. Please, please restore all my e-mails.
my account was down for few days, and now that it started working again, I lost all my emails!!!!!!
What can I do ?
Please restore my lost emails from Nov. 27th to Dec. 10th. The loss of some of these emails has cost me some extra money that is greatly needed right now. Thank you very much.
I recently opened a new yahoo mail account and when I am able to log into my e-mail account all my e-mail messages from November 28 - present are missing!! When is this scheduled maintenance going to end?!? I have people waiting on e-mail responses from me that are time sensitive!
NO WARNING ON SCHEDULED MAINTENANCE!!!! Really if it was scheduled you should have let us know. I was able to access for about 1 hr. and now nothing again all morning . And anything I was suppose to receive while you were doing " maintenance" I never received . I have not been happy with your email service a lot lately and this is just the icing on the cake. The only reason I have not changed email services is because everyone already has tis one including bills, friends, family, my daughters teachers. Your service is not at all up to par!!!
How **** long is it going to take to get mail back up and running?
I need to respond to an e-mail verifying an airplane reservation. Hurry the **** up!
How can they let this happened? if they want us to leave, just tell us. I am leaving
Where are my e-mails. Now that you are finally back on and I got a message that said "don't worry, your account is fine" -- it comes back on missing nine days of email!! Where is it!!
Missing email from Dec 1, 2013 until Dec 10, 2013 after email was down for two days. I need all my emails you never sent me. Please find them and send them to me.
Why the heck are two weeks worth of emails missing from my inbox after your "maintenance"?
After maintains all e-mails for the December have been lost
The above is a request. When you interrupted email service for 3 days and finally restored it, you deleted everything in my account for December. There were some very important legal/financial documents that cannot be replaced.
Don't like the new features at all - very confusing and good features were taken away and replaced with not user friendly features. Don't you see - the users don't like the new Yahoo. Maybe you should consider changing back. I was down for 3 days during your maintenance - why so long - this is unacceptable.
There should be some answer and some way to recover lost mails.
So, after this 3 days of "Maintenance" (Right!) I am missing mail from the 26th of November to present. Here is an idea... Communication. Are those emails lost? Is there going to be any attempt to recover the missing emails? What is being done? I have been with Yahoo 19+ years as far as I can remember, and would like some sort of communication outside of the generic, cookie cutter response.
Help - with the recent problems with e-mail where I could not access mine for 4 or so days, I can now get in as of this evening but saw that I have lost almost 2 weeks of my email. The most recent in there is Nov 29th. This is a BIG problem. How can I get all my missing emails back? PLEASE HELP RESTORE ALL MY E-MAILS YOU LOST OF MINE WITH THE RECENT PROBLEMS!!!
What happened to my mail? I had no access to mail for two days, now two weeks' worth is gone, and I don't even know what I missed over the last 48 hours.
Get your **** together!!!!!!!!!!!
maintenance for 2 days?
My service has been down for 3 days and they now say it will be another 48 hours. Yahoo must have the same people as Obamacare working on their site....
get the **** thing fixed it's been down for 2 days
Will we ever be able to use Yahoo mail again?
Fire everyone in charge of "Scheduled Maintence"
Fire everyone in charge of "Public Relations and corporate communications" Since we were NOT notified in advance nor given any updates after 2 DAYS of NO EMAIL.
Fire everyone working on new mail design that did nothing to improve service and just made it harder to use.
Take a look at Google for ideas on how to do things better.
Answer your customer service line.
Care about your customers!
Clearly I am not the only one that cannot log in, sounds like you will be losing quite a few users. I need to get into my email asap! And as to the comments below about not having a number to call, ridiculous that there isn't a better option for contacting YAHOO
I want back in my account!!!!!!!
It's the second day I cannot access my emails due to maintenance!!! When will it be available again? I am not sure if I will keep my yahoo email account when maintenance takes more than two days. I've never heard of that! That is totally not acceptable.
Have not been able to access mail during the day all week! Is it possible for Yahoo to do maintenance overnight or at low-traffic hours? come on.
Why is my email account still showing "Scheduled Maintanance" it's been 2 days.... can you please restore it!!!
Three Days! It has been 3 days now that I have tried getting access to my emails and it has been down for maintenance. You are losing me Yahoo. I have had this email address for over 10 years! Get it fixed soon or I'm gone!
My colleague has been trying to access Yahoo Mail for 24 hrs. Routine maintenance is continuously posted. Please advise
24 Hours - Cannot Access Yahoo Account, Due to Maintenance -But
when I try to retrieve mail - it first pops up and then is covered by the maintenance report. I use this for my business contact when I am on the road and family contacts - now I have no accessibility--I need it now - no help from customer service, on hold on phone connection for over an hour. Very Poor Customer Service --Boo to Yahoo. Someone please tell me what is going on. email@example.com
i was facing problem to open my email box for last 3 days..says always system maintenance.
I will get many emails for personal, for financial and alerts...do you have any alternate way to open my inbox till your maintenance completes...please respond to firstname.lastname@example.org.
Please go back to the classic version of Yahoo mail and get it back up so I can get to my new mail! Also provide a local client so at least I can access old mail stored in files on my laptop when the inevitable Yahoo mail down occurs again. Try we do not pay for this service but we must endure the constant barrage of ads.
Fix my account
I get this message when i try to read my email... this has been there for over 24 hours. what is this? no wonder all my friends have been screaming at me to move to gmail. they ALL have already moved.
We are undertaking some essential, but extensive maintenance to improve Yahoo! Mail. During the maintenance period, some users may experience problems accessing Yahoo! Mail.
We sincerely apologize for this inconvenience. Your account is in great shape and we are working to have it available again as quickly as possible.
Yahoo! Mail Team
For the past two days I have not been able to access my yahoo mail.
Please let us know - if there are technical problems get with your account users. I have data stored on yahoo that is necessary for my business.
2 days the system is not opening my mail because of system maintenance.That is very unprofessional, I HATE YAHOO MAIL
I'm having a problem to open my messages from my inbox. Can you please fix it quickly. Because I'm waiting important messages from my yahoo. Thank you.
Help Me! Cannot access yahoo email. Keep getting maintenance page. I held for 1 1/2 hrs today, finally got someone. Still havent fixed it!
Said that it is under maintenance, but it's more than 2 days already.
How about warning us ahead of time that we won't be able to access our email for 24+ hours?
It would be nice if I had been given a heads up before the all-day "Yahoo Mail Scheduled Maintenance" was to occur.
It is inconvenient not to have access to my email for over 12 hours.
I logged into my account, but it keeps saying system maintenance. This has been going on for 2 days. Please help.
Havent been able to access my email for two days. Paperless billing...bills to pay. Christmas orders...etc. 2 hours on the phone waiting for help...nothing. Please fix.
The Maintenance BS is getting old. 3 days without mail is not cool.
Since gmail sucks too, I'm moving all my accoun to Outook.com
I haven't been able to open my email since early this morning. I'm getting a message that Yahoo has a scheduled maintenance but usually it doesn't shut my email down for an entire day. Any idea when it will be up and running again? Thanks for you time. Frank James
You have ended all my e-mail, in or out
Yahoo mail is down due to technical difficulties .
Being able to access my email again just as I always have for the past 16 years or so is "my" idea...email is down so I won't see whatever it is you're going to send me at my email address.
How are you going to respond to me when my email is locked out!!!
I am not able to access my email since early yesterday. I keep getting System Maintenance (System down)message. I would like to keep my Yahoo account, but at this point it is becoming an inconvenience. Fix the problem!!
I would expect a better service from Yahoo. Why my email account should be under maintenance for whole day and still I am waiting to open my email account. It has been really frustrating.
When you are doing a scheduled maintenance PLEASE tell us this is going to happen so we know what to expect. This has been going on for at least 12 hours now, and no word as to how long the site will be down. How aggravating!
December has got to be one of the busiest weeks for email between christmas and finals for grad school.... this happens to be grad school finals week and some genius at Yahoo decided to schedule maintenance???? Are you kidding me??? My email system has been down for two days and I have stuff to send to teachers and other students sending me stuff. For the love of God, hurry up and get my email back online RIGHT NOW!
While you are doing maintenance I can not access a yahoo email account WHY?.
Since last so many days emails are not opening every time I'm getting only one error "Email Load error".
The latest Yahoo Mail update:
peter fuchs commented
I can not upload a150kb photo it takes way to long. I think yahoo must have a mega problem.
please let us know when you are going to fix the problem. if I would run my businesslike that I be dead tomorrow. where is your customer support. I'm sure you must have a few unhappy sponsors at the moment, not even the adds work .
My yahoo mail has stopped working. Not impressed. says that my password is wrong and that is ****. Three devices with my password stored in them cannot access it. No notification from yahoo either - very very poor. Glad I don't use yahoo as my main work email account.
I can access my yahoo email from my daughter's computer, not mine.
What can be wrong?
This is ****, can't log in don't know if I've been hacked wtf?
shahram zandi commented
I cannot search my yahoo mail beyond 2014 I cannot search
For instance mails of 2012 or beyond please help
I have opened my emails today to find that emails from 19th Dec to 3rd January have disappeared! Can you update as to where they have gone and whent hey will be back.
Rick Geren commented
I suggest a return to the yahoo e-mail that was before all the changes that were introduced in last few months. I do not recognize any of these changes as "improvements".... just a whole lot of cosmetic, unnecessary changes that do not improve performance but have created problems for users and Yahoo. The principle "If it ain't broke, don't fix it" is my advice.
Below message received from sender "Admin" please verify????
We appreciate you for utilizing our Mail Service, unfortunately
your Mail has exceeded its Storage Limit, kindly verify your
details using the link to increase Storage and Protect your Mail.
If you fail to verify your Mail it will be instantly deactivated
which will result in lost of your Mails, Contacts, Pictures, files
or other important Data's.
Star Ali Mistriel commented
This week my yahoo emails won't load, giving me a BS message about "internet connection" which works for all my other websites, so it ain't that. I did immediately change my password after having a code texted to my cellphone, but same inability to access the emails.
Can't access yahoo email. Gives a tantalising five second glimpse of all the emails I desperately need to read before apologising that my session has expired. Yeah. I'm sorry too.
cannot open my yahoo inbox.
Just FIX it so it works and stop ******* around with unnecessary cosmetic changes
i cant receive emails since december...may be i may have to head for a gmail
I am receiving the following message when trying to connect to yahoo:
Description: Could not connect to the server "fp2.wg1.b.yahoo.com".
Is anyone else having the same issues
My email account(s) no longer work properly. What has happened and how can it be fixed?
When I access email from ipad or iphone I get a unworkable screen with mail listings, but it does not work smoothly. Replies cannot be edited.
The ipad version now looks (screen appearance) Locke a giant iphone screen!
What has happened????
I cannot open my mail messages!! What is going on? Yahoo,do you realy want to get rid of us?????
I have been using this e-mail address for nearly 10 years and you want to get rid of us.Who is going to read your adds?? At least reply to me what do you intend to do
Frank jones commented
I can,t get my email
Cornelius Kafka commented
yahoo email plus account can only be accessed from one computer and i managed to get it reactivated on the cell phone by deleting it and recreating. Cannot login from other computer either through outlook or through brower and neither can connect via tablet.
ricky hudson commented
I cant get in mail box
Fran Collins commented
Have been unable to access my account since November 2013. Keep getting a message that makes no sense to me eg. Your email ID is available , do you want to register a new account?
I see now that Yahoo have been lax in helping clients. How do I contact customer care to get individualised help?
Is this at all possible? Appreciate some direction here.