Hello, my account has been working very slowly - for weeks now - all day
2 minutes plus for mail to load. Just keeps getting worse. Fortunately, I have moved main mail off Yahoo
...and then the emails I tried to send show up in the Sent folder MULTIPLE times! Were they sent or not?? And why does it take so long to fix the issue/s? Customer service is awful.
For several months now (perhaps since the new Mail rollout), Yahoo has gotten so slow I can barely use it some days. I can usually read mail, but when I try to reply to emails, move emails, sort emails or search for emails, Yahoo doesn't respond to the reply, move, sort, or search commands. Or if it does responde it takes a REEEEEEAAAAAAAAAAALLY long time. Could this be because I have too many messages? I have 1000s of unread messages from over the years, so probably millions of messages total.
Why is YM so slow?!?!?
For about two weeks my email is as slow as molasses in January. Nothing works. Every time I hit a button, it takes several minutes to react if it reacts at all. What have you done?
since a couple of weeks I am experiencing major usability issues with Yahoo Mail. I am using the lastest versions of Safari and Adobe Flash. Primarily I have limited usability in all my actions, I can't move mails, open mails, delete them, or even proper log out, as well as sending you this message wasn't that easy. Every time after selecting a task I am waiting over 30sec. until something happens. Brief example - Selecting a mail in order to move it into a folder ->
1. it takes awhile until the page realises that I have clicked a function
2. when I navigate where about to move the mail, it takes again several seconds or in worth case it just doesn't proceed, and stops working completely
3. sometimes I can't do neither of that what I have mentioned above, in that case, I have refresh the page and then once awhile I am lucky and it works.
At first I have thought its just a small bug and Yahoo might fix. Howsoever, since this issue has been troubling me for about 4 weeks, I am a bit annoyed now and I feel to attache high importance to communicate you my issues.
PLZ fix the bugs
THX in advance
When I try to get at my emails after first signing in it hangs for several mins, at the bottom left of screen is ( waiting for s.yimg.com ) this is very frustrating and time consuming what is happening and how do I stop it.
Seriously, sending and reading e-mails is an important part of my job. In other word, a malfunctioning account is not an option for me.
I am really frustrating to compose my email or do something in yahoo mail website because it always have slow loading than your rival, GMAIL ! Really. please make it faster !
I need to make lots of new contact but after I save a contact, it will go back to contacts homepage, so I need to do lots of clicks again and again to create another new contacts. PLEASE SIMPLIFY IT !
very slow and boring to open
what the heck have you people done to yahoo mail? It used to be slow, but this is PAINFULLY slow. I check the box to delete one email, and it takes 5 minutes to register, by then I've clicked delete 5 times thinking there's a problem registering the signal, only to find it's finally decided to delete 5 emails, 4 of which I don't want to delete. Navigating from inbox to sent, to trash, to any other folder is so slow, and I'm using a relatively new MacBook Pro. Typical of techs who 'try to fix' something that's not broken, therefore end up rendering something unusable. really, really, really stuffed it up this time
Please do something to eliminate the slow response of the new yahoo mail. It is a disaster
No delp or explanation from Yahoo for my problem
The new version of mail has multiple issues; it is slow and hard to use, very cluttered visually, and many functions do not work properly. I wish Yahoo would return to the previous version. Signed, very unhappy user.
Anyway to revert back to previous Yahoo Mail?
please fix this issue, it is not acceptable.
when some one send me an email it takes sometimes 20 to 30 min/ to received WHY is that. what is going on with you mail servers.
New email in unacceptably slow. Distribution Lists are unavailable. Opening email is torturous (waiting more than a minute)! Moving files very slow. Please FIX IT! or return to previous version.
Since the new Mail version a few months ago, whatever changes and "improvements" done to the service have turned it into a sluggish nightmare! I'm sorry to say this, as I've been very satisfied with my Yahoo Mail for over a decade now! But the past several months are really making me think again to change to a different serve…!
- it takes forever to show the folders and the emails,
- it takes forever for the menus (reply, more, move to…) to open up.
- it takes forever to delete an email once you hit delete either on the screen or the keyboard; and while I've already gone to a read a different email - it suddenly deletes IT instead of the one I initially wanted to get rid of!!,
- it's impossible to open emails from a list of search results (it opens up an error message saying I should sign off and login again, which doesn't work. I'm obliged to note the folder and the date and go there directly, not from the search results, in order to open that email, which is a nuisance!),
- where are the tabs?? I was able to do so much more when they were there…
Something has to change really quickly, or I'll be forced to change the email service provider, which would be a shame.
It much slower than the old version.
It hangs when sending or sending does not work I have to try again
When sending; the spinning circle goes on and on and on. And then does not send
It randomly freezes
It's now highly INCONVENIENT to use
It's not encouraging me to use Yahoo anything
It's easier to use yahoo from my iPhones native mail app! It's simple, easy to use and FAST!
The new version of Yahoo Mail sucks. Its slow and sluggish. Using it has become a tortue. Please bring back the classic version
fix the locked up/lack of speed in doing any transaction
Slow as ****. Unresponsive even with high speed internet!! 50 meg w/ 15ms ping!
Your service in the past week has been extremely slow!!!!!!
Yahoo email is super slow now and errors out regularly. This makes it very difficult to use and is not functional as an email option.
Yahoo mail has become very slow!
This is awful! Go back to the old "slow" version. At least it worked!
Yahoo mail lately has gotten so slow and unresponsive I hate even coming here now! Go back to the last one that actually worked!
Recent Yahoo Mail is very Slow Slow Slow like Snail. Please do not give me links to follow to clear cache, temp files or use different computer or disable security software or bla bla.. Its not at all problem on My systems. Its YAHOO MAIL itself a problem. FIX IT please.... Period.
What happened to yahoo. All I want to do is send and receive e mail. Thats all I am looking for. Can you please give people the option just to do that. We do not need all the other **** that is screwing up Yahoo. Its slow, the buttons no longer respond. Not sure if my e mail went through or not. Bring back basic yahoo. give people a choice.
slow with error messages . I think I'm going to move to another mailbox
Is there a way to simplify the interface, e.g. get rid of all "themes" and just have a blank background? The new version has errors in Firefox and Chrome -- I keep getting "Error in scripts". In Internet Explorer it is just slow. Oddly, the new version works better from my android phone than it does from a PC, but it's inconvenient to have to get out my phone every time I want to check email.
The new Yahoo Mail is as slow, if not slower, than Microsoft Outlook to load and view emails, Improved is certainly a misnomer
Ever since the newest update, my yahoo mail is ridiculously slow. An update is supposed to improve things not worsen it. I would like to be able to go back to the old version,otherwise I will have to stop using your services.
IT SUCKS!!!!!!!!!! CONSTANT ERROR LOADING MESSAGES AND WHEN IT DOES LOAD - IT'S SLOW!!
This new version is horrible, it works slow, they way messages are catalogued is not convenient, it loads slower than molasses. Why did you change it? I hope you listen to the feedback...I am inclined to close my account. I have had my account for 11 years and never complained but this is frustrating and annoying. I have tried your Yahoo help and it has not fixed my issues.
Yahoo! Mail is now so slow it's impossible to use.
The new yahoo mail is extremely slow and always hanging up. I have to refresh it CONSTANTLY just to get already deleted messages to finally disappear, for new messages to actually be able to be opened and read. This is horrible. I've been paying for yahoo mail for more than 10 years now, and I'm seriously considering going off of yahoo mail completely at this point. PLEASE fix this.
Too slow, new mail does let me access any emails, which I now send from my phone. In turn the syncing to my phone is slow.
Emails will not even open and I can't type certain letters, such as R,C,D,F, A.
Absolutely hopeless and will be changing personal emails asap
Ever since Yahoo was down for a couple hours last week, it has been painfully slow about half the time I use it. Is this just because your servers haven't recovered? I need the old Yahoo. Can't run a business like this.
WAY TOO SLOW!! NOT RECIEVING ALL EMAILS AND ALL SENT EMAILS AREN'T RECEIVED!! TOO MANY PROBLEMS THAT NO ONE IS ADDRESSING!!
As soon as I figure out how to transfer my contacts I am getting rid of Yahoo email.
yahoo mobile withAndroid and also windows is VERY slow inthe past 6 months or so. anyoneknow why? its often unusable ....that slow !!!
This new Yahoo mail is horrible. Wy is it so slow to delete messages?
It won't send messages either.
my computer is slow. i sent an email i require to spam. how can i change this sender id?
Mail needs to work with Safari Extensions....I use The Camelizer, AdBlock, FastestTube and Yahoo Mail is slow and laggy with Extensions enabled. Mail needs to work with these as no other site has problems.
I'm guessing its Adblock causing the issues. I'm tired of having to turn off extensions just so Yahoo Mail works. My next stop is to stop using Yahoo all together as this has been going on too long.
It gets worse by the day!! >-(
Since the launch of the latest Yahoo!Mail version (the one without tabs), Yahoo! Mail is ridiculously slow, folders pane often doesn't load, folders often doesn't open and When I forward emails and want to make some changes in the text, then if the text is long and I scroll down to make changes somewhere down, then after clicking on an area to start typing or deleting, then the page is automatically scrolled back to top.
I wonder how could Yahoo! launch such poor not working version of its usually great email service? I'm often use my other email account (non-yahoo) because these work much faster. Sometimes I really get nervous because Yahoo! Mail just don't work.
Release new version that works and which brings back the tabs!
too slow and complex. Don't need the start of the conversation in the title.... seriously thinking about changing after 15 or more years.
The attachment needs improvement. It opens 1 page at a time & is very slow.Also the attachement has be downloaded to view.
many times we just want to view it & not download it.
Yahoo mail is so slow it is barely usable. Have tried at different times of day & different internet connections. Never used to be like this!
I'm going to investigate alternatives.
I'm finished with you, yahoo. There are SO many complaints about your "new" version, which is obnoxiously slow, and you've done NOTHING about it. I'm switching to gmail.
What happened to yahoo? Everything is running in slow motion. If moving faster than my computer something is wrong.
The new format is a memory hog! All the ads eat up processing, and slow my computer to a crawl. Switching full time to gmail.
Everything concerned with mail is SLOW or non functional.
Your new webmail is CATASTROPHIC ! crash every 10 minutes, very slow, impossibility to open 2 mails simultaneously....pfffff...i'll move to gmail..........
The new Yahoo mail is terrible!! It's slow, the pages don't load, the interface is definitely not user friendly!! I will be switching mail providers if this is not addressed soon. Whoever designed the new yahoo mail obviously doesn't use it!! What a joke!!
Slow slower slowest. I am about to switch to gmail. The problem is occurring with both Safari & Mozilla Firefox. Both browsers are updated to the newest versions. The problem needs to be fixed.
it's so **** SLOW!!! makes me mad >_< "contacts" folder doesn't work at all, i can't add contacts. and i don't like new interface, i got used to the classic one - it was so simple and convinient! and FAST!!!!! let me back to the classic, i HATE new mail!!!! or maybe i'll have to switch to yandex(((
Yahoo Mail has become practically unusable since the update. It constantly hangs. 90% of the time, I am unable to check mail without it hanging. When it is not hanging, it is slow. This seems to be a common theme, givne what I am reading, and I have a friend who already gave up using it and moved to Gmail for this reason.
I've been frustrated, and do not want to leave but everybody has their breaking point. Not sure how much longer I can put up with this terrible service.
Given all the comments you've received on this new version, are you working on addressing the issue? It doesn't appear so based on the information provided up until now. If you care about retaining users, I believe it would be sensible to acknowledge and address the issues, while communicating what is being done.
very slow at times to open messages that have been selected, some functions don't function, the older, less improved version worked so much more reliably.
New Yahoomail now very slow, i've try to use different browser (chrome & firefor) as well as different machine but yahoomail web based is still not responsive. Different with yahoomail APPS in android that fast and responsive, and by now we prefer to see mail update on yahoo using Android apps. thank you.
Not a idea. My yahoo mail has been very slow lately and I can't figure out how to contact yahoo so that I can fix this problem. I changed
my password and still having this problem.
How many people have to complain before something gets done with this? Clicking on folders and folders not opening, trying to respond to messages and nothing happening…it's like Yahoo is on a delay. I have to reload the page constantly. Not sure what happened but please please please fix it!
Question: My account has been hacked several times, sending viral emails to my friends and family. I would like to delete this account and start a new one. How do I delete this account?
Fire the CEO
Hey, Yahoo looks a little different today, with all my folders listed on the left all the time again. And it's not slow anymore!! Whatever you did to improve speed and make my folders visible again, thank you!!!!!!
I will use gmail instead
Whenever there's update, same issue. This time it won't even allow me to get back to Basic loader - which works! Yahoo - stop updating and upgrading - why fix what works! All the previous updates made the mail worse. If I wanted the look of gmail, I wouldn't be on yahoo. Please please stop what you are doing. No more changes!
painfully painfully painfully slow and awkward and not only since yesterday.
Hugh Dingleberry commented
Same here, but we can't say customer service is awful, because there needs to actually be customer service to call it awful. There is none.
It happens intermittently, which is infuriating. Two weeks ago I got no e mails between 2 p.m. and 7.15 p.m. Suddenly they all arrived, one of them too late and all of them tiresomely late. This is no service.
I am having the same issues. Of course, never their problem.
The old Yahoo always worked. With the new one about one in ten email will not load or will not send. It will frequently time out. I have no add ons loaded. Basically the new improved Yahoo mail is slower and works worse.
David Baker commented
Nope - done all the things recommended in your "advice" above and it makes no difference whatsoever.
For example, why might I have to press the font button several times before there is any response? The same with the "text colour" button... It's like they don't work properly.
Also trying to do anything with "contacts" is hopelessly slow - that section is almost unusable.
I know you think people won't switch because of this, but, believe me, we will. An e-mail service that doesn't work is an e-mail service that isn't worth being part of.
The cursor takes few seconds to move when typing a letter. ALL buttons SLOW to respond. Pls bring back the stationery features. Sorry to say that Yahoo Mail is getting from BAD to WORSE!
Frank R. Stuebbe commented
Why is your answer to every problem to read the help article, half the time the help article is totally unrelated to the problem.
Seems to be a problem here. I have also been experiencing painfully slow response times on buttons. Emails load fine, but delete, move, spam etc. buttons take 20-40 seconds to respond. Very frustrating, and I am apparently not alone. Please look into this.
The problem is you not our browser, plug in etc. FIX IT OR GOODBY
To whom it may concern:
I have a fast 25mg per second download internet connection, I have NO problems bringing up the Yahoo login screen or any other webpage. This is NOT a problem with the add ins.
Is there ANYONE STILL WORKING at Yahoo EMAIL that can PLEASE LOOK INTO THIS ISSUE? For many weeks, I log into Yahoo email just fine, especially on Monday mornings. After taking a look at my new emails, and scrolling down, I select those emails I want to delete. Within less than five minutes of logging into my Yahoo email, I find that the "delete" button isn't working.
This is irritating because I just spent a minute scrolling down my inbox and selecting new emails I want to get rid off. I click on the "delete" button again and again, and nothing happens.
The only way to get the "delete" button to work is to log all the way out of Yahoo, close my browser and reopen and then log back in. The "delete" button works for the first 3 minutes, then somehow my connection to Yahoo email SSSSLLLLLLLLOOOOOOOOOWWWWWWWSSSSSSS SLOWS WAYDOWN.
WTF? Why after logging into Yahoo email, my connection seems to go from 60 mph down to 3mph?
Is the NSA deciding that they have to have 10 different copies of every single email in my inbox? Is that what's been causing the slowness? It's like there is some sort of huge traffic jam EVERYTIME in the morning, especially on WEEKDAY MORNINGS, when I log in and all of a sudden my Yahoo email connection SLOWS WAY DOWN.
Recently, I called my internet provider and complained and they reset/refreshed the settings, but a few hours later and the next day, I still have the SAME OLD PROBLEM.
What is going on? Why when anyone logs into yahoo email from outside of Yahoo's offices, why is the connection so **** slow? This has been getting worse over the past year.
Please someone do something this! If it's the private intell agencies and the NSA, tell them, look I don't care if they want to monitor everytime I go to the bathroom, or open up an email, but this scary survelliance stuff is ridiculous. WE didn't need it before 9/11, why do we need so badly now? This is so nuts, people like me giving up their civil liberties for supposedly "more security" and basically we're at the point where the gov knows when we to sleep, to the bathroom, who we sleep with, what we read, what we watch on TV, where we go, who we hang out with, etc. It's so not their business.
Thank you for allowing me the opportunity to post this comment.
If i type for more than 3 minutes....the mail won't send. just a spinning circle. i have to constantly copy my text, reload the page, paste it back in and send. using my old version on firefox is basically fine....using the new version on chrome is horrible. there are many many other glitches that basically make it impossible for me to simply open and email and reply in 'normal' time....just not going every one of those details. i'm giving this 30 more days before i delete my 4 yahoo accounts.
All bottons are extremely slow to provide the intended response. I am on MAC OSX 10.6.8 using Safari. It has become unusable. I suspect something to d with Java incompatibilities.
When in the **** is Yahoo going to quit playing around with the emails? I can't get anything to open and if I try it take at least 15 seconds or longer to open. When I try to open one e-mail another opens instead. Whoever is screwing up the system needs to stop - if you can't fix it call someone in that can!!!!!!!!!!!!!!!!!!!!!
How yahoo mail become so slow? I use safar, I believe that is not caused by my browser.
I am using the latest Chrome since it updates on its own and I also use IE10. Yahoo e mail is slow, and I get my e mails hours late sometimes. The buttons in yahoo mail dont always respond. Whats the deal with Yahoo. I just need basic e mails. Also, e mails that I have deleted or updated, still show up as I type peoples e mails into the bar. Why would deleted e mails come back or appear. I have already created another google e mail account. If this isnt fixed soon, I will have no choice but to migrate to google. Just give me basic e mail. Get rid of all this other **** that is slowing down our e mail.
What's going on with Yahoo Mail? Everything is so slow lately, and I keep getting "connection error" messages. My Internet connection is fine (as everything else is working). I find it difficult to read my emails, to reply, or even to send emails as I keep getting 'time-out' or 'connection errors'. Very disappointed... I feel like I'm back in the dial-up era, as I'm waiting for things to happen in Yahoo mail.