Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  1. Why can't I sign in to get my email? I don't want to use my phone for this!

    Just let me sign in to my account! I don't want to jump through hoops on others peoples email to sign in to mine!

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  2. Go back to the mail I get on other browsers. Firefox lists the accounts which does not protect my privacy.

    For some reason when logging on Firefox lists several accounts. I have specific reason for these accounts and am not happy that they become visible to anyone.

    I know the risk. This is a privacy issue. I and only myself need know of their existence.

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  3. I

    I changed the password and deleted that mail from the inbox.It came back when I tested the password.I repeated the process twice the same way.This stopped happening on the fourth test.It clearly showed no mail and nothing in the trash section.I will try again again and see what happen's....

                                                                            Sincerely,
                                                                            Matthew Patnaude
    
    374th ranked

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    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  4. I continue to get messages from Yahoo about another device that i use for my Yahoo mail. I don't use any other devices besides my laptop!

    Stop making it so difficult to access our emails. Stop changing that procedure. After designating new passwords, it shouldn't be such a chore to get into our emails. Yahoo is becoming a chore to use. I like its various features and don't want to cancel my account.

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  5. SET UP A NEW ACOUNT AND WHEN TRYING TO SIGN IN WE KEEP GETTING THE I AM NOT A ROBOT OVER AND OVER AND OVER AND OVER AND OVER...........WHICH

    SET UP A NEW ACOUNT AND WHEN TRYING TO SIGN IN WE KEEP GETTING THE I AM NOT A ROBOT OVER AND OVER AND OVER AND OVER AND OVER...........WHICH WE KEEP DOING AND IT NEVER LETS US SIGN IN. YOUR HELP SECTION PROVIDES NO HELP. JUST MORE RUN AROUND.

    374th ranked

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  6. YOUR HELP SECTION IS A JOKE

    SET UP A NEW ACOUNT AND WHEN TRYING TO SIGN IN WE KEEP GETTING THE I AM NOT A ROBOT OVER AND OVER AND OVER AND OVER AND OVER...........WHICH WE KEEP DOING AND IT NEVER LETS US SIGN IN. YOUR HELP SECTION PROVIDES NO HELP. JUST MORE RUN AROUND.

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  7. Keep your word and send recovery code to my gmail like you said you would

    I have no printer, so tried to sign in on my daughter's printer in next room to print& it won't let me--says it will send recovery code to my gmail but it NEVER does. Why does it never send it? All I get is message from gmail that someone is trying to get into my yahoo account. Does me no good--why don't you keep your word and send recovery code. Don't tell me to add a mobile phone # as I have no mobile phone.

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hallo!

    I've tried to write my feedback to you, but somehow it did not work out - so I am writing here in the hope that technical staff can see this.

    I usually check and send my e-mails from my home computer. It must have a permanent or dynamic IP or whatever you use to see my location.
    Today I needed to send an e-mail and I used my smartphone for this. The system did not let me! The message was something like - "it's not your usual location - try from another device".
    So, my question is: Why the ****…

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  9. stop unwanted "can't sign in" notifications

    stop unwanted "can't sign in" notifications

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  10. I keep on getting this "Uh oh, looks like something went wrong. Please try..

    I cant log in to my own email account! been changing password many times now. please help.

    374th ranked

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  11. Plz dont ask account key again and again when i log in ,i feel distrubance, plz ask once ony if verified then no again plz

    yahoo is asking about account key again and again when i log in. Please very once if verufied then dont ask again and again.

    286th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  12. I want you to remove all the account linked with this account crashlina@yahoo.com somebody is redirecting my emails

    anybody can get into my accounts just knowing 1 password. Seriously where is security measurement. A Doctor where I'm working got into all my linked account when I left yahoo account open. Be real, take those linked account please. Even redirect some emails to who knows where.....

    374th ranked

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  13. yOU HAVE DENIED MY EMAIL PASSWORD AND PUT MY HUSBANDS ON MY ACCT

    PLEASE RESTORE MY OWN ACCT NOT MY HUSBAND'S AS MINE!!!

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  14. 286th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  15. Are you nuts with that new captcha and or audio??? Try using a "normal" captcha

    I have never seen such a ridiculous captcha to sign into any site. I have had it with yahoo mail...

    374th ranked

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  16. A few months ago Yahoo insisted I change my passwords to a more secure system..

    Now I have forgotten my passwords to my 20 year old account that I never forgot in twenty years... Now,I am being told I can't access the account because it is so secure Yahoo can't get me into it...WTF... This is not progress... If I had my old password I would stillbe able to get into it...and so would yahoo... Now nobody can... HELP ME... I want my account....

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  17. For the last one week, my Password does not work. I have to start from "Forgot my Password". Look into this issue.

    It is good idea that we should change our password frequently. But in my case for the last one week I have to start from "Forgot my password" and have to sign in new password every time. This was not happening earlier. Is there any change in our policy? Is this happening with others also or with me only? I would like to have your views and how I can resolve this issue.

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  18. My 2 email accounts stopped working a month ago. Can't access them. need help but cannot contact U

    neither of my email accounts work - they stopped a month ago. I can occasionally get in one or the other but when I click the mail icon, the sign up window does not appear and when it does sometimes, after I type in my account name, sometimes it will not bring up the password screen and if I am able to put in my password, it will just sit there and the little circle goes round and round and it will not let me into my mail. Need help. Please call at 817-581-6024. Thank you

    374th ranked

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  19. I wish you would leave it alone. Its hard enough to remember my passwords let

    I have been trying to change 3 passwords for over a week and can not get into any of my accounts. So what the ____ is one suppose to do.Fix the dame thing so it works for normal people and not a computer whiz\

    286th ranked

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  20. Your Key sign in feature sucks

    I was asked to transfer to a key thing, which I did. Now I can't even access my mails from my desktop and other gadgets. It used to be synchronized. Everything was going fine.

    I tried following the instructions you gave. Ok, so maybe, I am too dumb and could not follow. But tell me, is it just me? I am seeing many others expressing the same discontent. I have been on this email address ever since. Sure, I can switch to another provider. It will be burdensome for me, I will need to either advise or manually change my…

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
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