Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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  1. Can't access email

    Trying to access my email accounts and this new format is for the birds! I input my email address, click on continue, then enter my password and when I try to access the account I get a message I have to open some JPSON file which does not open! I have to keep going to HELP to get a code to get into my accounts. WHAT IS GOING ON YAHOO.....STOP FIXING THAT THAT DOES NOT NEED FIXING!!!!!

    193rd ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  2. Didn't think you could make sign in a pain in the butt, but you managed with the separate screens for name and password

    Stop screwing around with things that weren't broken. Find something else for your tech staffers to do, like play scrabble, chess, or poker, or send them over to bother Gmail or something

    120th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  3. 286th ranked

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    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  4. Unable to open mail if traveling to another country provided a telephone number is given and you are unable to use that phone number while

    I am unable to open my mail when traveling to another country due to yahoo security issue. I have provided my phone number. So when I login from a different country, yahoo is doubtful and prompt to send a code to the registered mobile number. What if I don't use my registered phone in the country where I am travelling ?. My registered phone may not work in a different country. That means you are lost the access if you provide your mobile number. SO DO NOT PROVIDE YOUR MOBILE NUMBER

    286th ranked

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    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  5. I keep being asked for a cell number. I own no cell phone. I have been locked out when I travel. Please respect my password always.

    quit locking me out when I travel. I have no cell phone. My alternative email address is also locked for one week. It sucks to be without communication. I have no cell phone. getit?

    286th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  6. The new security systems do not work for people who travel

    The new security setup does not work. I travel around the world and use many different devices and I am getting locked out almost daily.

    193rd ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  7. I'm tired of Yahoo suggesting that I change my password and add a mobile number each time I log-in.

    I'm tired of Yahoo suggesting that I change my password and add a mobile number each time I log-in. If someone hacks into my account it won't be because I compromised my account. Also, my mobile number is none of Yahoo's business. In fact, the more personal info you (Yahoo) has on hand...the easier it is for my identity to be compromised, STOP THIS!!! And, when I try to access my email account on my smartphone via the mobile site, Yahoo won't allow me. It's blocking my log-in in order to push me to download the app. I don't want…

    120th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ridiculous that I have to verify my identity every time I visit my hometown in MExico

    I think that just putting in my password is just enough to verify who I am..no one else knows it..I have to go through a message verification and my cell phone does not work here or a verification code in my hotmail..Why should I have to go through this every time?

    89th ranked

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    2 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  9. can not sign in, yahoo will not help, poor support

    below is the reply from support, you do what they say and its a run around, nothing will help you, they say call them,,,,,,,,your on hold for 5 minutes then they hang up on you,,,,,,,,i get a response like below , its a generated response for every problem , WILL NOT HELP ME AT ALL, why don't they have a actual e-mail address to write to....

    they say to call them to get support,,,,,,ahahahahahahahahahahahahahahah

    Product Support (Admin, Yahoo) responded · Jun 26, 2014

    I’m very sorry that you’re having so much trouble regaining access to your account! Unfortunately I am…

    31st ranked

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    3 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  10. I would like to have a code sent by text to enter when a pw change is attempted.

    Upgraded Security. I had my email password changed without my knowledge and a code sent to my phone already listed would have prevented this. I would like to see this additional security step added when a password change is attempted.

    286th ranked

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    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  11. What the heck is this OATH thing?

    Ever since you threw this OATH thing at us, I have had trouble logging in, even if I change my password you reject my future sign ins....what the heck is the matter with you...? I have had my account for years, longer than you have been alive probably. What is the PROBLEM???? It is still me, I've done nothing wrong, will you explain this new issue PLEASE?

    374th ranked

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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
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