Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  1. Your Key sign in feature sucks

    I was asked to transfer to a key thing, which I did. Now I can't even access my mails from my desktop and other gadgets. It used to be synchronized. Everything was going fine.

    I tried following the instructions you gave. Ok, so maybe, I am too dumb and could not follow. But tell me, is it just me? I am seeing many others expressing the same discontent. I have been on this email address ever since. Sure, I can switch to another provider. It will be burdensome for me, I will need to either advise or manually change my…

    25th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. absurd changes

    its absolutely ridiculous for the sign in soooo many steps how can anyone hack in it would drive them crazy before they could even get in the first place let alone have enough sanity to have anyone's password ------ this sucks.... NOW for this suggestion you need an email address when we are logged in again ridiculous we are already in the account why cant it just come over you make us jump through hoops

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. making me change my password was ********!!!!

    Making me change my password was ********!!!!
    I change things when I want to..NOT YOU!!

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I DO NOT have a mobile device of ANY kind. My other email I haven't accessed in years. If I change internet provider I lose THAT account.

    I DO NOT have a mobile device of ANY kind. My other email I haven't accessed in years. If I change internet provider I lose THAT account.
    If my Yahoo account is ever hacked in the future...Wouldn't all this info you're collecting compromise those too?
    PLEASE just give me an 'opt out' choice in any changes to my account!
    AND if ALL this is about "SECURITY"?...Why have a " Stay Logged In" feature? At least have THAT option unchecked instead of checked automatically!
    My Yahoo 'experience' is getting to be like a NIGHTMARE written by a deranged Dr. Suess.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Getting tired of being forced to change my password. I had a very secure password and now i was forced to change it and wont let me use one

    Let me choose when to change it stop the force changing. I want to be able to change back to my password after being forced to change it. now fix it so i can use my old password.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 285th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. How about telling us HOW TO CHANGE OUR PASSWORDS..?

    How about telling us HOW TO CHANGE OUR PASSWORDS..?

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I am having a problem logging into my account. Every time I try to log in, it says the password is invalid.

    Fix your login. Every time I have to login to my account, it says the password is invalid. I keep resetting the password, but when I try to login with it, it won't work.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Many times when I sign in my email : drivekyle43@yahoo.com , I should start from the beginning , Why give me hard time such as yahoo account

    Many times I start from the beginning such as your number :837-401 YRWMBCAQ ,VXRMNMGQ , I always complete the same procedures to get in my email ? why ? let me know , my FACEBOOK was hacked , the hacker erased all my information and now my yahoo account too ? ? please give me an answer ?

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 285th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. When I travel to Thailand (3 times per year) I use my AOL account to get your confirmation mail. Now AOL is doing the same thing. I cannot

    I have a premium account with Yahoo. I travel to Thailand 3 times per year. On every trip I am required to confirm by getting an email at AOL. Now AOL is doing the same thing. I spend over 13 weeks per year in Thailand and cannot login.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. IF you want us to change our password on our accounts, it would help alot IF you would accept the new password that we enter!

    IF you want us to change our password on our accounts, it would help alot IF you would accept the new password that we enter! People with head injuries & memory issues have a hard time learning new things & have a limited number of things that we are able to be sure to remember to use as passwords!
    Incidentally...since you are pulling this nonsense on both of my Yahoo accounts, you can forget about replying to my yahoo e-mail since it looks like you will not allow me access to either one of them! Much better that you respond…

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 89th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. why should I have to keep going to get a code to sing into my e-mail. that's ********!!

    Just let me sign in the old way without having to go through my cell to get a code so I can sign in...and stop making me have to change my password

    71st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Password

    I should not have to change my password. This is something that should be up to me if I want to keep the one I have. This is just really a way to try to get my phone number by saying if I forget.

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. For the past week I have had trouble accessing my e-mail. I'm tired of going through changes in password and secret codes sent to other dev

    For the past week I have had trouble getting access to my e-mail. I am tired of constantly having to change my password and getting secret codes sent to another device every time I want to read an e-mail. Please give me a human being to call so that I can resolve whatever at Yahoo is blocking my access. Have you changed your system to something that has flaws?

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Can't access email

    Trying to access my email accounts and this new format is for the birds! I input my email address, click on continue, then enter my password and when I try to access the account I get a message I have to open some JPSON file which does not open! I have to keep going to HELP to get a code to get into my accounts. WHAT IS GOING ON YAHOO.....STOP FIXING THAT THAT DOES NOT NEED FIXING!!!!!

    193rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. log in and password should be on the same screen

    I notice the last few days when I log in to yahoo im entering my SN on my screen and my PW on another. it doesn't even let me know im logged in its like I have to go to the drop down look for yahoo and click the link to open my Home page. WHY?
    log in and PW should be on the same screen and its asking me to save some weird ex: KTYSPJD.login to the computer for future log in. I get you guys are trying to keep up with times.. BUt I been having yahoo since…

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base