Skip to content

Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


111 results found

  1. I keep being asked for a cell number. I own no cell phone. I have been locked out when I travel. Please respect my password always.

    quit locking me out when I travel. I have no cell phone. My alternative email address is also locked for one week. It sucks to be without communication. I have no cell phone. getit?

    281st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The new security systems do not work for people who travel

    The new security setup does not work. I travel around the world and use many different devices and I am getting locked out almost daily.

    191st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I'm tired of Yahoo suggesting that I change my password and add a mobile number each time I log-in.

    I'm tired of Yahoo suggesting that I change my password and add a mobile number each time I log-in. If someone hacks into my account it won't be because I compromised my account. Also, my mobile number is none of Yahoo's business. In fact, the more personal info you (Yahoo) has on hand...the easier it is for my identity to be compromised, STOP THIS!!! And, when I try to access my email account on my smartphone via the mobile site, Yahoo won't allow me. It's blocking my log-in in order to push me to download the app. I don't want…

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I do not want to have to get a phone call just to open mail

    I do not want to have to get a phone call or text just to read my mail, just because I cleared my cache. This is too much - how can I change my settings to just sign in with my ID and password - whether I am at home or on my work computer?

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. stop it!

    I had to get a phone verification 3 times to get to my email.
    Cut the *, Fire the company that came up with that *, and use someone else.
    A group of children could do a better job.

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I don't care if my connection is secure or not. You need to fix it so no matter what the person can log into their **** account

    STOP ALL OF THIS **** **** ABOUT EVERYTHING BEING SO SECURE LIKE WE ARE HANDLING NATIONAL SECURITY.

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Why do I have to enter a new when I log inot yahoo form a new computer? If I enter in the correct user name I should have to go about enter

    Stop with the activation codes when logging into a new computer. You are losing a customer.
    t

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. My main email, would not allow me to log in normally, it sends me a yes or no to my cell phone to get into my email inbox, what can I do

    My main email, would not allow me to log in normally, now it sends me a yes or no to my cell phone to get into my email inbox, what can I swicth that to the old way of log in without having to access my inbox through my cell phone, Thank you

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. The Yahoo! Mail system has been terminating my email reading sessions and forcing me to log back into my account. Please fix!!!!

    Please fix whatever problem is causing Yahoo! Mail to terminate my session and force me to log back in several times per day.

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. What the heck is this OATH thing?

    Ever since you threw this OATH thing at us, I have had trouble logging in, even if I change my password you reject my future sign ins....what the heck is the matter with you...? I have had my account for years, longer than you have been alive probably. What is the PROBLEM???? It is still me, I've done nothing wrong, will you explain this new issue PLEASE?

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. DOESNT WORK!!!! Its useless!!

    Yahoo Mail is a complete FAIL!!! After spending an hour doing EVERYTHING Yahoo lists to do to get email working.....ITS STILL DOESNT WORK!!!!

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When I needed to send an important email, I was VERY disappointed with Yahoo.

    I am completely disappointed with Yahoo Mail. I had to send a very important email and Yahoo completely failed me. Only AFTER the project was complete did Yahoo finally decide it wanted to work. This was the middle of the day and I have not had any other issues other than when you all had your security breach. I understand why people have left in droves! This site is constantly dropping the ball when it comes to email. First it was the updated email that would not work, but I resolved that issue by returning to basic on my own.…

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The "Stay Signed In" checkbox is always checked by default. How to make it unchecked by default for my yahoo account ? Security issue here !

    The "Stay Signed In" checkbox is always checked by default. How to make it unchecked by default for my yahoo account ? Security issue here ! Especially when I miss on unchecking it on a public computer.
    I believe designers @ Yahoo must have thought of providing a mechanism to change this default setting for a given account !!!

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Easier to use then this new yahoo mail very confusing

    When i come into yahoo to sign in, im always signed in. I uncheck the box to keep me unsigned in but, when i come in to sign into yahoo that check mark is right there. Fix it please.

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Required to change password multiple times including back to back changes.

    Please Close this email account. I will no longer use it due to yahoo's excessive requirements. For your information, I am abandoning this account and will never use it again.

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Please Help!

    I am making this thread hopefully to get someone to help me! I just got done using the public library in my area. I logged in to my account and got in no problem. I have been using this same password for the last couple of months.

    Suddenly when I am checking my account info It ask for me to log in. So I do and I know this is for added security. I log in and it says password does not match???? I enter my password again and same message shows up!? What the heck I just entered my…

    372nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. keeps me signed in even when i uncheck the box! FIX IT!

    keeps me signed in even when i uncheck the box! u make it so i need a crazy password because security is so important but make it so i stay signed in on a public computer if I don't pay attention even when I uncheck the stay signed in box. Wow that's top notch security!!!!

    281st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I

    Stop with the passkey verification. I always use the same computer, so whether I use my e-mail a lot or a little should make no difference. Paying text rates just to check my e-mail is STUPID. Keep your service secure and don't worry about how often I use it.

    191st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base