Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  1. 319th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  2. How about telling us HOW TO CHANGE OUR PASSWORDS..?

    How about telling us HOW TO CHANGE OUR PASSWORDS..?

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  3. gmail will earn another customer. Yahoo ads are a money grab on our convenience.

    here is an idea. instead of making money just to bnombard the screen with ads, why not give a choice to view ads, or delete the moment t
    they appear? yahoo needs more money for what? gmail here I come.
    after years of enjoying yahoo, they take our preference mail and change to another "new" mail that absolutely no one likes.
    Time to put your thinking caps on yahoo

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  4. yahoo is best. any way to get email alerts when there is no internet access?

    to get email alerts when there is no internet access

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I NEED REAL TIME TECH HELP SINCE YOU GOT HACKED.

    WHAT IS IT WITH YAHOO THAT THEY ARE TO **** STINGY TO OFFER REAL LIVE TECH HELP. THEY GOT HACKED AGAIN IN DEC. TWO OF MY ACCOUNTS I CANNOT LOG INTO AND HAVE WASTED A FEW DAYS AND HOURS FOLLOWING THEY LOUSY INSTRUCTIONS OVER AND OVER WITH NO RESULTS. IF THEY ARE TO CHEAP TO OFFER REAL LIVE HELP THEY SHOULD GO OUT OF BUSINESS.

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. When I travel to Thailand (3 times per year) I use my AOL account to get your confirmation mail. Now AOL is doing the same thing. I cannot

    I have a premium account with Yahoo. I travel to Thailand 3 times per year. On every trip I am required to confirm by getting an email at AOL. Now AOL is doing the same thing. I spend over 13 weeks per year in Thailand and cannot login.

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  7. "********* to the Outhouse"

    You have turned the finest Email site into GARBAGE! I have had a yahoo account for 20+ years and I'm ready to dump it for Gmail. It operates so slowly I literally have to wait 30 seconds+ for it to respond to my keystrokes while it tries to load some "******** Ad".
    I know I'm only one of your "millions of customers" and you probably don't care if I leave, but I don't have any problems with Gmail or Comcast mail, so you lose. I don't have to pay for ads on the other sites for fast service.
    I don't…

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why must I get a code EVERY DAY to sign into my mail when I have had the same account for years and the same computer for years.

    Stop making me get a code every day to sign in on the same computer and same account I have been using for years. What's up with you guys now? Seriously, this is exaspirating.

    121st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please Eliminate All SPAM E-mailing Advertisements. Do Not Want Spam E-Mail. Thank You. Michael

    Do Not Wish to Receive SPAM E-Mailings Anymore. Thank You. Michael Hubbell

    11th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    23 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Put login and password back on same page, single click please.

    Put login page back the way it was. Single click for login. NOT one for id another for password. Every extra key stroke is a major pain **********!

    6th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    29 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  11. im not sure why you all dont have a delete all button on emails instead of us deleting 20 at a time i would like to delete them all at once

    have a delete all button so we have that option instead of going thru 50 at a time. takes up to much time when you can install a delete all button and zap there gone

    63rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. WHY CAN'T I CHANGE SIZE OF TEXT AND OTHER THINGS??!!

    Why can't I change the size of the text or the color, and what happened to the seasonal stationary that you had?! The text for this Basic Yahoo is horrible and so small to read...you keep messing things up and I'M TOTALLY FED UP WITH ALL THE UNNECESSARY CHANGES YOU KEEP MAKING!!!!!!!!! Yahoo Mail is the worst that I've ever known of, and I've been continually told to change to something other than Yahoo...SO GET YOUR ACT TOGETHER AND PUT ALL THE THINGS BACK THAT WERE THERE BEFORE!!!!!!!!! I'M ALSO SICK AND TIRED OF HAVING TO CHANGE MY PASSWORDS AND…

    121st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. yahoo has been hacked AGAIN - remotely.

    9/20 - It started with being unable to read my mail messages, plus "temporary error 4" - so I went onto help and noticed that I have seen TWO other people's names where MY name should be (both male names, and I'm female) when i went to yahoo help to "troubleshoot" and get an instant fix. So i hovered over the names, then get this message: "your account data may be out of sync. Refresh the page to see your account.

    People - DON'T. Change your password immediately. Not sure if this affects your security questions too! It may not…

    121st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. I want my contacts back. Your changes are negatives. I hate your new version. Why do you think this is what we want? Get real.

    Why do you make changes without thinking? If it ain't broken don't fix it. I lost my entire contact list and there is no option to fix on the basic site because your changes are messing it up. Stop trying to make something people DONT want!

    80th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Switch it back to the Yahoo Classic mail. The new version is the worst one available on the web...

    The functionality is non-existent. You have to click through every thing. Nothing is intuitive or where you expect it to be. There are Ads below the buttons, which makes no sense at all. Things take forever to load, upload, and attach. You have a dumb pop-up confirmation window that you have to click through after sending the message (USELESS! Give me a pop-up if it is NOT successful.) It looks like *, functions like *, and makes no sense at all how the page, button, and things are organized. All that being said, the Basic version is leaps…

    71st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. 121st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can't change number of messages per page in Basic OR Full Featured Mail

    Please make the number of messages per page an option with Basic AND Full Featured Mail. It is no longer possible. Options should be 25, 50, 100 and 200 at least.

    319th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Don't worry about my security!

    Most of my email is just SPAM! When a site wants an email address or cell phone number (unavailable) for log in.

    I use an email program because logging in to Mail.Yahoo.Com is pain, loading is slower, and there are no added benefits, like decent stationery.

    Rumor has it that advertisements can contain malware and tracking. Are they delivered via SSL from a reliable source?

    226th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. I think you need to supply people with actual live customer support for problems because, your help section is nothing but run around.

    Add contact info (real info) not a 800 # with a recorded message telling you to go to your site for help. Your site is nothing but run around and offers no real help. Especially to people that have had their info hacked or changed making it impossible to fix or do anything you suggest. It's a joke you offer nothing in the form of support but robo responses. Add live chat support. A company this big who has been buying up others services can surely do this and afford it. Show you truly care about the people who use…

    319th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Feature suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  20. can't sign off

    Why am I having trouble signing out of my yahoo account? Need to do it 3 or 4 times before I am signed out of my account!

    406th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base