Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  1. Trashy, dating, etc. sites

    For the last six months or so they all kinds of trashy sites keep coming in on my email. Got to click the box 2 times to spam them but they are right back the next day with another new one. Spam doesn't do any good. Any suggestions....deleting yahoo is my suggestion.

    81st ranked
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    0 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. The new security systems do not work for people who travel

    The new security setup does not work. I travel around the world and use many different devices and I am getting locked out almost daily.

    228th ranked
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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  3. I'm tired of Yahoo suggesting that I change my password and add a mobile number each time I log-in.

    I'm tired of Yahoo suggesting that I change my password and add a mobile number each time I log-in. If someone hacks into my account it won't be because I compromised my account. Also, my mobile number is none of Yahoo's business. In fact, the more personal info you (Yahoo) has on hand...the easier it is for my identity to be compromised, STOP THIS!!! And, when I try to access my email account on my smartphone via the mobile site, Yahoo won't allow me. It's blocking my log-in in order to push me to download the app. I don't want…

    153rd ranked
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    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ridiculous that I have to verify my identity every time I visit my hometown in MExico

    I think that just putting in my password is just enough to verify who I am..no one else knows it..I have to go through a message verification and my cell phone does not work here or a verification code in my hotmail..Why should I have to go through this every time?

    123rd ranked
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    2 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  5. 104th ranked
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    0 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. Switching back to BASIC is ****, I SAVE the setting EVERYTIME and it NEVER WORKS!!!! **** **** ****!!!

    Make the Save botton work in the Ymail SETTINGS.
    Or just remove the Classic option alltogether it is SLOW and it irritates.

    what use is a SAVE button when it never remembers the setting.

    123rd ranked
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    0 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  7. REMOVE

    REMOVE suggestive, ****** ad pictures that are automatically placed onto in-box! Regardless of orientation or viewpoint, this type of ad is not welcome or appropriate.

    28th ranked
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    5 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. Easier Method to Block Email Addresses

    I continually get the same spam messages from the same senders. They come in at such a high rate - sometimes 100 per day - that it makes it impractical to copy each sender's email address then go to the Options page where I can then PASTE in the address. There SHOULD be an easier way to accomplish this task ... such as adding a function to the drop-down Actions list called "Add to Block List." A pretty simple fix I think to help users cut down on spam!

    35th ranked
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    3 comments  ·  Feature suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Emails partly disappear

    All November and December emails disappeared for 12 Hours, then I clicked the alianz sponsored advert and everything was back to normal. It has happened 3-4 times this month. Is this done to push us to open the advert?

    153rd ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. way too much spam on yahoo! Hate it.

    Not sure why there is soo much spam coming into mail box on Yahoo.

    14th ranked
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    15 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  11. CHANGE PASSWORD

    WHY WILL YOU GUYS NOT GIVE UP ON THE CHANGE PASSOWRD THING! MY ACCOUNT IS OVER TEN YEARS OLD AND HAS NEVER BEEN HACKED! I DONT WANT TO CHANGE ANYTHING AND YOUR TECH SUPPORT FOLKS DONT KNOW HOW TO STOP THE SUGGESTION FROM POPPING UP EVERY TIME I OPEN MAIL!!!! THEY ARE SUGGESTING ITS A PROBLEM WITH MY COMPUTER!! NO WAY!!! EVERYTHING WORKED FINE UNTIL YOU GUYS DECIDED YOUR USERS NEEDED TO MAKE A CHANGE. I JUST WANT THINGS THE WAY THEY WERE AND TO NOT BE BOTHERED ABOUT IT! CAN OR WILL YOU HELP? PLEASE DONT FORCE ME TO…

    29th ranked
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    19 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow deletion or change of disposable address base name.

    Once a disposable address's base name is created it can not be changed. This is pretty useless and needs to change.

    40th ranked
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    3 comments  ·  Feature suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  13. 23rd ranked
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    9 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  14. can not sign in, yahoo will not help, poor support

    below is the reply from support, you do what they say and its a run around, nothing will help you, they say call them,,,,,,,,your on hold for 5 minutes then they hang up on you,,,,,,,,i get a response like below , its a generated response for every problem , WILL NOT HELP ME AT ALL, why don't they have a actual e-mail address to write to....

    they say to call them to get support,,,,,,ahahahahahahahahahahahahahahah

    Product Support (Admin, Yahoo) responded · Jun 26, 2014

    I’m very sorry that you’re having so much trouble regaining access to your account! Unfortunately I am…

    64th ranked
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    3 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  15. 81st ranked
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Narrow the side ad again and lose the purple-colored one at the top.

    I'd actually like to be able to see emails, rather then have them covered or scrunched up (and the flashing/animated ones have to go--very ******* the eyes), and if I get a virus or malware on my computer because I accidentally clicked on the purple one, there will be trouble.

    I understand you need ads for the revenue but this is getting ridiculous. (and I wouldn't pay $50 for the "privilege" of no ads, especially considering the feedback I've seen here. They pay and they pay and yet there are still ads)

    55th ranked
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    5 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. Yahoo mail is infuriating!

    Yahoo mail has asked me to change my password three times this past week and has failed repeatedly to send my outgoing emails due to "suspicious activity". It fails to send them after forcing me to enter a captcha for every email to verify that it isn't spam and each email has only one recipient, not a very good spam idea you idiots! I have spoken to someone on the phone and emailed customer service repeatedly about this issue and continue to have service interruption that is costing me important meetings. I also hate the new version of the mail…

    95th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. 25 years with Yahoo and I am finally giving up. Email has got worse, the site has got worse and easy tasks have got harder

    get back to what you used to do well. Yahoo has become intolerable just using its basic functions. 25 years of using you and I cant take it anymore. Switching to an alternative

    228th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. I would like to have a code sent by text to enter when a pw change is attempted.

    Upgraded Security. I had my email password changed without my knowledge and a code sent to my phone already listed would have prevented this. I would like to see this additional security step added when a password change is attempted.

    319th ranked
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    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  20. JOKE EMAIL!!!! worth paying for another site...contacted yahoo multiple times that "deleted" emails are still showing up when you "search"

    FIX YOUR ERRORS..hows that yahoo?? if you deleted an email, you really think that email should still show up under searches? yes...I check trash, not there..yes I checked spam..not there...

    want to figure this out, since I have seen a MULTITUDE of these same problems online...complaining about same thing

    123rd ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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