Provide REAL CUSTOMER SERIVCE! Provide an avenue for feedback to an actual person who can do something to fix the probelms.
Provide REAL CUSTOMER SERVICE by providing an avenue for getting feedback to a real person who can actually fix problems. So far, I am less than impressed. Yahoo has never been great on customer service but they usually provided a decent enough product. Verizon has been just as bad in the CS dept. which is why I've never used them. It seems the combination is 3x worse.
need to talk to a real, live human!!