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Stop asking to change password and stop asking for my cell phone number EVERY TIME I log in.

Stop asking to change password and stop asking for my cell phone number EVERY TIME I log in.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Product SupportAdminProduct Support (Admin, Yahoo) responded  · 

    Hi,

    The password change prompt cannot be disabled. You will need to change the account password to remove the prompt. If Yahoo is asking you to change your password, it means suspicious activity was detected with your account. Learn more here:

    Why Yahoo may prompt you to change your password
    http://help.yahoo.com/kb/index?page=content&id=SLN2053&locale=en_US&y=PROD_ACCT

    To further improve the security of Yahoo accounts, we’ve been prompting our users to add an optional mobile phone number to their Yahoo account. By providing this info, you’ll be alerted of any changes made to your account immediately via your mobile phone, and you’ll have a quick way to recover your password should you need to in the future.

    If you would rather not provide that information, click “Remind Me Later” rather than closing your browser window. This will ensure that you won’t be asked to provide your mobile phone number or alternate email address again for another two weeks if you’ve changed the password.

    Best Regards

    256 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        G-Mail NOW does NOT give easy access to it! I have to "pay" to get access? Hmmmmmm, wonder if EVERY "free e-mail" accounts are going to be like this?

      • Anonymous commented  ·   ·  Flag as inappropriate

        hi i cannot log in to my Facebook it say its temporarily locked when or how can i open again?...

      • Anonymous commented  ·   ·  Flag as inappropriate

        good day! i m trying to access my account and i cant open it.i entered my account and my password and there is this security code they are asking sent to my mobile number.but i cant access it maybe because i am not using anymore that number.please help me on this all my important documents are in my mail.

      • Lolly CardinalLolly Cardinal commented  ·   ·  Flag as inappropriate

        Last night you updated my emails and you deleted all my files in FOLDERS WHY? These files I had for 4 years and Important.
        I use Yahoo but computer is mine - I may have Apps but I use WINDOWS 8 - WHERE ARE MY FILES??????????
        STOP asking for mobile phone - HAVE NONE

      • Irwin PlickIrwin Plick commented  ·   ·  Flag as inappropriate

        Maybe because you forced me to change my password. I will delete my yahoo account.

        If you had some balls, you would do it.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Who is yahoo to decide that my email password needs to be more secure after 8 years!! Soooo annoying! I will also never provide my phone number to yahoo. In case i get locked out of my account? Maybe because you forced me to change my password. I will delete my yahoo account.

      • Anonymous commented  ·   ·  Flag as inappropriate

        My Yahoo password is only assigned to Yahoo for my use of their services... It is not used for any other purpose..... I think every time you prompt me to change it is n excuse to collect current info to sell to your advertising partners.....

      • Anonymous commented  ·   ·  Flag as inappropriate

        yahoo please help me.l have waited 1 year for help ...lt never came..my name is joan willis my acc. is jojorichi@yahoo. com/ my alternet acc is jojorichi222@ gmail.com

      • Anonymous commented  ·   ·  Flag as inappropriate

        Yahoo makes me change my password every time I try to log into a different device. Why do passwords not stay the same from device to device? If I log in at work, I have to change my password. When I get home to my personal computer, the password I changed to at work will not work. And when I try to change to to the password I used at work, I get a message advising that my password cannot be the same as previous passwords. This is enough to make me switch to gmail permanently. Please advise me, or I will leave Yahoo and all of its advertisements forever. Thank you in advance.

      • JoanJoan commented  ·   ·  Flag as inappropriate

        I am still having problems with my email. I have checked the box to keep me signed in but if I leave my computer for 30 minutes, you sign me out. I have run out of ideas for passwords as Yahoo will not let me use one I have used before. I am done! I will switch to Google because their email system works!

      • JoanJoan commented  ·   ·  Flag as inappropriate

        One day after Yahoo completed their fix of my comment, I had to change my password to get to my email. I don't want to be signed in after I close my browser and I don't want to change my password every day to check my email. I am so annoyed right now. I have been using Yahoo for almost 20 years and these past 2 weeks have me thinking about switching to Google which I don't really care for but the email works!

      • JoanJoan commented  ·   ·  Flag as inappropriate

        When I try to sign in to Yahoo to post a comment to a story, I get a Welcome page with my user name (minus yahoo.com) and my password prefilled. When I click on sign in, it just loops me back to welcome screen. I also have to go through 4 pages to sign into my mail. It seems like once I get to my email, I'm always signed in. I don't want to be signed in once I sign out of my browser. Please fix this!
        I was really happy before Yahoo decided to change things. If it ain't broke, don't fix it because it's a mess now!

      • LesLes commented  ·   ·  Flag as inappropriate

        I WOULD LIKE TO SIGN IN, CLICK EMAIL AND BE TAKEN TO MY EMAIL ACCOUNT. I DON'T NEED TO BE CONSTANTLY ASKED IF I WANT TO CHANGE MY PASSWORD OR ADD MY CELL NUMBER. I WILL DO THAT AS I SEE FIT. GMAIL MAKES IT VERY EASY TO FORWARD EMAIL TO THEIR INBOX. I COULD MAKE THEM MY PRIMARY IF THIS DOESN'T CHANGE.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Got sick of it! I don't have mobil phone! Let me know how I can disable it!
        Sick and sick!

      • Brian BarclayBrian Barclay commented  ·   ·  Flag as inappropriate

        Recently I have been asked to change my password every time I log in which is not serving any security purpose but to hinder m from login in and wasting my time. I have had the same password for ages and I have never forgot it. I not even able to change the password as login help is asking me to have a code sent to my e-mail account . How can I do this if I can't even get into my account. It is now not even giving me the option to send a code to my mobile . This is now really irritating me . Why is the system changed so much if it aint broke then don't fix it.

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