Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

76 results found

  1. Does yahoo.com offer you live help?

    Please Stop Redirected in the HELP Part, I see One Pass , My Gmail,Google accts 2 step VERIFICATION Codes unassessable . Who is the LIVE HELP difficult finding it.Please make easy to locate .

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. need help to delete

    When I try to delete my Yahoo account, I am told that Yahoo cannot verify my email. But that is the email address listed in the account. Can you help?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. how to block other countries from hacking into yahoo mail....Vietnam has tried several times

    I've never been out of the country....how to block access from outside my state. I've had several attempts from Vietnam lately to hack my yahoo mail account....should be someway to block that

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Fix rejected emails problem

    Yahoo mail is not receiving emails from certain servers. I use my yahoo email for business (have for 20 years)...now, emails are getting rejected, and people are asking why I haven't responded to emails that I have not received. A colleague told me that this is a known issue, and it's been going on for a couple of months or more....when will this get fixed? I can't even find out how to contact a human being to get an answer....this is very poor customer service. Known problem with no communication to customers to let us know how to get around…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Recovery Problems

    I have to try to sign in my yahoo mail account at roie_mm@yahoo.com the problem is always to send the code to my lost mobile no. there has no other option to retrieve my account always Oh Uhh...could I ask your assistance please. this is my new recovery no. 0919-700-8733 or my Email Add rmanguiran@yahoo.com. your positive response is highly appreciated.

    Thanks

    Roie

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Quit deleting accounts that are being used

    I have had multiple accounts on yahoo for 10+ years until 5 days ago. Now when I go to log in on the account that I use for my Apple ID as well as Facebook and instagram it says email is not recognized. When I try to use the “help tools” it tells me to call. When I call it tells me to pay $4.99 a month. I’m on a fixed budget and I don’t have an extra $4.99 plus tax to pay in order to fix what yahoo messed up. This is a horrible business practice. There is no…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Provide email to report fraudulent account.

    It is quite simple, provide an email address to report account security concerns. I have spent at least 30 minutes going around in circles trying to find a way to report a fraudulent yahoo email account. I received notices from security monitoring companies that my name and phone number were linked to a yahoo.com email address that does not belong to me.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Please repair your SMS verification service!

    Dear Yahoo, could you please repair your SMS verification service which does not send any SMS to my +7-958-934-xxxx number?
    I know other people with russian number started with +7 (958) do not receive verification SMS too!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The Account Security page is broken

    The only thing it says is "How you sign in". Tried multiple accounts and browsers and clearing cache. I have 3 ideas related to this.
    1. Fix It!
    2. Use test suites before deployment.
    3. Provide easy method to report issues with pages. I could not locate any method to report broken pages and I'm not about to give you $4.99 a month to talk to a live person to report bugs that should be caught during testing.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Change current domain yahoo.com.vn to yahoo.com

    I would like to change my mail domain from "yahoo.com.vn" back to "yahoo.com" as it was before.
    Kindly help
    Thanks

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. vreau sa-mi sterg contul, *** pocedez?

    vreau sa-mi sterg contul, cun procedez?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Terminate ATT & Yahoo service.

    How can I terminate any and all mailboxes and services offered by ATT and Yahoo? This is the worst, most left wing, biased news feed. You repeatedly quote MSNBC, a known left wing propaganda outlet, and NEVER cover the corruption of the Biden administration. ATT is a horrible woke company.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 4 Next →
  • Don't see your idea?

Feedback and Knowledge Base