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113 results found

  1. Acknowledge that some errors are Yahoo's, not user error, and recover my emails

    Give more than 7 days lee-way for recovering disappeared items, and accept on the request form that it's not always a user-error.

    I now have zero confidence in Yahoo's ability to maintain my e-mail securely and effectively.

    40th ranked

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  2. IMAP server settings for Yahoo Mail missing critical bit of information.

    Your help message for setting the IMAP server settings, for an email client to access Yahoo Mail, does not include information on the type of authentication to use. I guessed OAuth but that isn't working for me. Please include more information about how to authenticate with your email servers!

    https://help.yahoo.com/kb/new-mail-for-desktop/imap-server-settings-yahoo-mail-sln4075.html

    66th ranked

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    1 comment  ·  Help Content  ·  Admin →
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  3. Please add more alternate method to verify. Example: Email Verification, Alternate email address.

    Hi Yahoo Support Team,

    I am unable to login my yahoo account as I changed my phone number. So, I cannot reset and receive TAC Number to verify it. Please help me out with email - xiaowei6150@gmail.com

    Yahoo Account Email : weixiao615@yahoo.com
    Yahoo User Name : xiaowei615

    Thank you.

    66th ranked

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  4. 8-25-23: Your website will not let me limit data sharing under my California Privacy Rights. Please fix this now.

    8-25-23: Your website will not let me limit data sharing under my California Privacy Rights. Please fix this now.

    40th ranked

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  5. helping people with unpaid accounts instead of forcing people to pay for help.

    I have a unpaid account and have been having problems with my email and am able to change my email password when i go the yahoo.com website but through my mail that has all my email accounts in it, it will not allow me to view my emails even with a new password i keep getting error message 0x80190194. I have been using this account for years, and i don't want to just jump to the yahoo webside to read my emails.

    66th ranked

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  6. Improve information your support staff have access to

    This exchange was not helpful. Kelsey (7/7/2023, 11:47:15 AM): Welcome to Yahoo Support. My name is Kelsey. I'd like to let you know, if we do not hear back from you within 3 minutes, the chat will disconnect. Can you please confirm the Yahoo email address you need assistance with?
    Me (7/7/2023, 11:47:29 AM):
    Me (7/7/2023, 11:47:41 AM): Can't comment on any Yahoo site. When I click in a comment box, a "Sign up to post" button pops up, even when logged in to Yahoo. Same issue across Safari, Firefox and Chrome browsers.
    Kelsey (7/7/2023, 11:47:41 AM): Thank you. To…

    30th ranked

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  7. Locked account

    I’m very disappointed on how yahoo is handling people accounts who has locked out because of forgotten password. They are making it extremely hard I have had my account for over 12 + years and they are not helping at all. All of my important information is link to this account and they just shown how they don’t care. My email mz_harp@yahoo.com is extremely important to me and I and can’t get anyone at the customer service to help your NEW verification system sucks really bad I will never be another yahoo account again !

    17th ranked

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  8. 40th ranked

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    0 comments  ·  Abuse  ·  Admin →
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  9. Not make us pay for **** if we need to recover our site

    I forgot my password to my account so I called customer care cuz that's what they said and they said I had to pay $12.99 to be able to have them help me set up a new recovery email because I didn't have my old phone or my old email it's been maybe 6 years since I've used the email I only needed to get into my Facebook this is ********

    23rd ranked

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  10. Stop Paying for Account Support.

    Users should not have to pay for help with their accounts or recovering them.

    30th ranked

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  11. Update stories

    Find some news to update much more often. The same stories appear day after day. This all came about AFTER Verizon bought Yahoo. When I find a better home page I AM GONE.

    30th ranked

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  12. Until recently my computer always defaultedmy favorite View, but recently it started defaulting to a different View and I have to change

    Until recently my computer always defaulted to my favorite View, but recently it started defaulting to a different View and I have to correct the View every time I open a different portfolio. How can I fix it?

    66th ranked

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  13. fricking AUTO PLAY VIDEOS REALLY SUCKKKKKKKKKKK!!!!!!

    fricking AUTO PLAY VIDEOS REALLY SUCKKKKKKKKKKK!!!!!!

    30th ranked

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  14. All comments being deleted.

    Your "help sites" are devoid of actual help. I am trying to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive in any manner. Your company refuses to answer.

    2nd ranked

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    Gathering feedback  ·  6 comments  ·  Other  ·  Admin →
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  15. Actually provide help/information

    I've been unable to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive. Help site is no help, emailing corporate sites has provided no help and repeated inquiries of customer service is no help. They hide behind claiming response on Facebook or Twitter. I DO NOT USE TWITTER OR FACEBOOK! Use the email address you have for me. Or admit gross incompetence or just don't care about customer satisfaction.

    17th ranked

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  16. Fix Yahoo account settings

    Start fixing yahoo account settings, Account info,Security page, Security settings, manage accounts are not available in yahoo account settings

    17th ranked

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  17. Passwords

    Why am I constantly being forced to create a new password for my yahoo account and email

    30th ranked

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  18. Why are ALL my comments rejected?

    I haven't been able to comment on anything for well over a year. I can post "the sky is blue" and it will be rejected. I am polite, and don't use profanity. If I posted something in the past that was unacceptable, tell me what it is. I have not received any notice that I am banned from posting FOREVER or even for a day!

    6th ranked

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    Gathering feedback  ·  4 comments  ·  Other  ·  Admin →
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  19. Start blocking horrible comments

    With so many people on here wishing death on countries and people you need to look in mirror and start removing these trolls or haters however you want to put it

    30th ranked

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    0 comments  ·  Abuse  ·  Admin →
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  20. Comprehensively update"People Also Ask" electrosensitivity

    Truth about electrosensitivy and science and regulatory bias. Environmental Health Trust won FCC lawsuit about wireless effects. ICNIRP and FCC (and parts of the WHO) are biased. See ehtrust.org on failure of regulation and electrosensitivy, which actually most people have in one way or another. Do not fail to be inclusive and comprehensive. SEE ALSO Propublica: https://www.propublica.org/article/what-to-know-about-cellphone-radiation by Peter Elkind for FACTS on wireless regulation and harms.

    40th ranked

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    0 comments  ·  Other  ·  Admin →
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