Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

172 results found

  1. Stop making me go thru "2-step verification" every time I sign in!

    I am sick and tired of needing to have my mobile phone right next to me, ready to receive a verification code, EVERY TIME I try to sign in on my computer. I have an account and I have a password, and that is all the "security" I need or want.

    Also, STOP asking me to sign up for your "premium" service. I can't afford it and I don't want it.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Revamp Email

    With the yahoo basic email, users "should" be able to use the email without out the intense amount of spam and sexual emails. I receive them straight in my Inbox, no pretense of filtering.
    You said that 99% spam is caught. That number is no where near correct, unless there is about 1,000 a day. I have opened my Inbox to have at least 20 or so spam emails. My Spam Folder continues to be filled daily. Whatever filter or perimeters yahoo is using, it simply is not working. I am a senior person, have limited income and cannot pay…

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. You can improve by not charging for customer service. You greedy f****. Your help site is useless & y'all are lazy.

    You can improve by not charging for customer service. You greedy f****. Your help site is useless & y'all are lazy.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Email site locks up. Box said wait / exit. Keeps locking up over and over! Please fix

    Email site locks up. Box said wait / exit. Keeps locking up over and over! Please fix

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. You have me living in New Jersey. I am in PA.

    Have someone to correct your mistakes for free instead of charging for your mistakes. Not everyone has a smart phone and is computer savy. I am not encouraged with Yahoo.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Provide simplicity to contact Yahoo when trying to find out why a comment was rejected

    Provide a direct means of communication for rejected comments. Even when using the same words and phrases as other commenters or using words that are descriptive and not normally offensive.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. System for browsing emails

    Please, I see that in the new version of Yahoo Mail, to browse through old emails, you have to click on the sidebar down, while in the old version, you had to click on the arrow at the top. I wanted to know if that can be changed and having this new version, since it seems to me that the way you browsed through emails in the old version was better.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Response times slow and agents not knowing enough about Yahoo to help fix problems is a big problem.

    Yahoo plus just signed up for service cannot use for some strange reason. Agent could not help me . Waiting for response from another unknowable agent. Not good business at all.

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. LIsting Issue

    This listing ( https://local.yahoo.com/info-228223436-i-care-centers-norman;_ylt=AwrFErvlT4Rm95sHSXXumYlQ;_ylu=Y29sbwNiZjEEcG9zAzEEdnRpZANTRVJQT1BFTkFJU1VNVEVTVFNFUlBSRUZPUk1fMQRzZWMDc2M- ) is outdated and incorrect. Please visit the website and change the addreee to match the Moore location and contact info.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. forgot password

    I lost my account password but I can't retrieve it through two-step verification because the second phone number is no longer in service. Please help me to recover my account or send me another way to recover the account as soon as possible.
    My personal information
    User name: miramar792002@yahoo
    Phone number: +213 0776839920
    Number that is no longer in service: +213 0553045080
    Thank you

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. yahoo sucks I can not open links from my yahoo email anymore--VERY ANNOYING

    If I receive an email from yahoo , I expect to have the link open when I clickmon it. Instead I get a circle that goes round a d round and does not load. I got a new modem and had cable here to troubleshoot. The problem is YAHOO.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. on the block and unblock part it would be easy to put the dates when they were blocked

    please add dates when you block and email, i accidentally block one today and now i can't figure out which one i blocked just now

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I am totally sick of getting ads from QVC, dentists, beauty, etc that I DO NOT WANT and can’t unsubscribe! I totally resent this!

    Get rid of the constant ads that have no ‘unsubscribe’ button or else I’ll get rid of the Cox email that I have had for 30 years!!!

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. New format

    New format is horrible. Keep to the original please or after 25 years I will find another home page

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering feedback  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Need Help!! See below.

    HELP! HELP! HELP! My YAHOO Email has gone bonkers! I cannot delete emails, the screen parameters are out of proportion, older emails titles etc., om the email page are now gray lines in each column; I can't respond to emails. This is NO JOKE; things are goofy and I cannot find another way to contact you. Please calll me at 410-836-7459. Mayday, Mayday, Mayday!

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. No help available if I want to un-mute someone. All actions should be reversible.

    No help available if I want to un-mute someone. All actions should be reversible.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Problem Receiving MFA

    Dear Yahoo Support Team,

    I am writing to request assistance with an urgent issue regarding my Yahoo email account, I am currently unable to receive Multi-Factor Authentication (MFA) codes, which is preventing me from accessing essential services like Udemy.

    The Udemy team has informed me that my account is blocked due to an MFA issue originating from my email provider. I understand that resolving this problem is crucial to regain access to my Udemy account and other services linked to my Yahoo email.

    I kindly request your immediate attention to this matter and guidance on how to rectify the MFA…

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Frontier merging

    Frontier merging with yahoo locked my email account and I have not been able to get into it since March 18th. I have spent combined hours with whomever you have hired to help and I have been given nothing but the runaround. I cannot access vital information from my Medicare, Medicaid, Social Security, the kids school emails, nothing. It shouldn't take an act of congress to reinstate my password. I am very upset with Yahoo for the non help.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. allow me to open pages inckuded in my email. Never had this prob;em before and now I do

    this is most annoying. I have used yahoo for my email for many years and niw it is not working properly. whwn a vwndor sends me a link, I can notmoppoen it. What kind of service are you running?????

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base