Yahoo Help



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  1. Accessing Account After Change of Phone Number

    Changed phone number and no longer have access to my email. I need an alternative to be able to regain access.

    There are websites that allow this ability by taking the extra steps to confirm Identity details and this needs to be an option.

    It would be greatly appreciated to respond to this issue with diligence due to important information being within my email.

    Thank you.

    64th ranked

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    0 comments  ·  Contact Customer Care Forms  ·  Flag idea as inappropriate…  ·  Admin →
  2. give people an option when there email they used with you guys from jump street has been idal and now you wont log me on and have no ways to

    give people an option when there email they used with you guys from jump street has been idal and now you wont log me on and have no ways too. i need to log in to email but you say its already taken so i therefore cant even re apply for the email give us a option to delete account and start fresh or something shhhhhiiiit!!!!! have a wonderfull day

    64th ranked

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    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. 64th ranked

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    0 comments  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →
  4. better help on line when needed

    All I wanted to do is check on an order that I placed with you for the beeswax, all I have found out is 00000 my order number is #2046 my e-mail is lanastevens49@yahoo.com PLEASE let me hear from you

    37th ranked

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    1 comment  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
  5. make program more user friendly :)

    Explain things clearly, and with easy to follow steps. I purchased this computer approx. a month ago. And have only been able to send one message !!! It took me 5 years to save up for this.......so I do not think it is asking too much to use it. I am 63 years old and on disability. I dont think I am being unreasonable.

    Thank you for checking into this. :)

    64th ranked

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    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Be able to contact someone even via e-mail

    Have an e-mail someone can use. I wanted to report a company i bought something off of the yahoo site that was a rip-off and i can't find out how to tell Yahoo to investigate them. Pretty sad. I will never buy anything off a yahoo site again.

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    0 comments  ·  Product issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. Deleting Contacts

    this is the most convoluted way of doing contacts I have ever seen. The e-mail system assumes I want every blasted person I write in the contact list. You cannot easily edit or delete in a group. You can in Google, but for some stupid reason you thought it would be a good idea to have us delete INDIVIDUALLY? Why? Did it not OCCUR to you that we might just want to click on a group and delete? Why can we just not go to a CONTACTS page instead of the right side of the screen? If GOOGLE can do…

    37th ranked

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    0 comments  ·  Product issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. Where's the Joe and Hunter Biden story?

    Why aren't you covering the Hunter and Joe Biden story? Marxist hacks.

    64th ranked

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  9. You ran ad for PLAYBEATZ earbuds.. I bought them, plus extra warranty... NEVER GOT THEM.. company is a complete fraud and you allowed ads

    I bought PLaybeatz earbuds from an ad ON YAHOO Home PAGE .. Its a fraud company.. never got them.. BBB says Company does not exist..YOU OWE ME $$$$$ You ran the ad

    18th ranked

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Yahoo sucks they need a human to acualy walk you threw your problems

    Need an acual human to walk you threw a problem
    Yahoo sucks

    19th ranked

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    0 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
  11. Your help system is broken and needs a rework

    Your help system desperately needs a rework, the way it is designed makes zero sense. My account was given limited access when I attempted to join some fantasy football pro leagues, because I apparently had made another account. I found and deleted the other account but still had limited access, so I attempted to go through your help system to resolve the issue. First, I called the 800 number and was told they could not help me and that I would need to go to the help site and either search for answers or go through chat. So, I went…

    37th ranked

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    0 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →
  12. WOW , I THOUGHT I WAS THE ONLY PERSON WHO WAS GOING TO ***** ABOUT NO MORE COMMENT SECTIONS ON ANY OF THE NEWS ARTICLES , BOY WAS I WRONG !

    COME ON , THIS IS SUPPOSED TO BE A SOCIAL MEDIA SITE , KEYWORD SOCIAL , THAT MEANS PEOPLE TALKING WITH AND AT OTHER PEOPLE !!!!! I COMMENT , YOU COMMENT , AND SO FORTH AND SON ON !!!!!! I DONT LIKE WHAT YOU HAVE TO SAY , I TELL YOU WHERE TO SHOVE IT !!!! THATS HUMAN NATURE !!!! WOULD YOU RATHER SEE THE WORDS , OR THE ACTIONS ?????? WORDS DONT HURT YOU , ACTIONS DO !!!!! THIS IS WHERE PEOPLE COME TO VENT !!!!! BETTER HERE THAN OUT ON THE STREETS !!!!!!!

    64th ranked

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. RETURN THE "COMMENTS" SECTION TO ALL YOUR SUPPOSED NEWS ARTICLES FROM VARIOUS NEWS AGENCIES. WHAT ARE YOU AFRAID OF?

    DO AWAY WITH YOUR SELF IMPOSED CENSORSHIP BY RETURNING THE "COMMENTS" SECTION ON ALL SUPPOSED NEWS SITES!!

    64th ranked

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  14. E mail encryption

    I want to send encrypted e-mail, but i am not able to do it . Can you please add the features to my e-mail so that i can do that or advice me on how to send an encryption e mail please.
    Thanks.

    15th ranked

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    1 comment  ·  Product issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. 64th ranked

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    0 comments  ·  Abuse  ·  Flag idea as inappropriate…  ·  Admin →
  16. it doesn't even have anywhere to submit a technical support ticket on Yahoo! Please add that feature.

    Add a feature to report specific te3chnical support issues. When I click in the box to select an email to move it, it just opens it instead, the buttons don't function to submit, star, or follow any of the commands it just freezes. It wouldn't copy and paste my message nor save it as a draft, so I lost ot when I refreshed and had to start over. Refresh and logging out and back in Yahoo doesn't work. Even restarting the whole computer doesn't work because it's Yahoo's fault and not the internet or computer. Only yahoo does this to…

    19th ranked

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    0 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
  17. I can't change the background theme on my account.

    I see the Settings Gear icon, but there is no theme option listed within that area. Now what?

    64th ranked

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  18. I need to know how to forward my emails to my new email address that isn't Yahoo

    You will never let me say anything or listen to anything anyone ever says. Yahoo is owned and controlled by Trump supporters and the comments were stopped so that Trump could silence any dissent or exposure of his lies on Yahoo until after the election.
    I'm finished with Yahoo and I will do everything I can to hurt the company and the brand from now on and never spend one red cent on anything to do with the website.
    Yahoo made its bed. Now lie in it.
    Bankruptcy is now on the horizon for Yahoo. The dye is cast. All…

    64th ranked

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    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →
  19. stop joining cancel culture

    first you say comments are gone and to take a survey.
    then you discover that you can take the survey multiple times and put a cookie on my machine to stop multiple submissions.
    then yo take away the survey and just say "our goal is to ..."

    this indicates that your quick, no thought attempt of censorship backfired.

    What was wrong with allowing comments. I'll tell you what is wrong - it did not agree with your left leaning attempt to censor any comments that will not support your political views.

    keep it up and you can move your office…

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  20. If you're not posting comments, then leave the Twitter comments OUT!!!

    Twitter comments are COMMENTS! So either allow ALL comments, or leave them off too!!!!

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