Ombudsman needed
Have Yahoo News people considered having an ombudsman or public editor?
This would be a good way of a) channeling comments and complaints from readers, and b) making editorial policies and decisions clear. In the long run, the overall reading experience would be improved. As it is, if a reader has a narrow concern about a particular article, no contact information for the authors or editors are available.
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Donny Cubbins
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