New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
-
Please click on the Contacts icon from the right side menu to access your contacts. You can also begin to type the name of the contact or group’s name in the ’’To’’ field when composing a new message.
You can also restore any missing contacts, here’s how: https://help.yahoo.com/kb/SLN28061.html
-
Where are my contacts now? I can't find them
Where do I find my contacts now? And further, why do you keep messing with something that works with your new "BETTER IDEAS"?
You're once again changing what most people liked, like the classic
portfolio, to an incredible alternative. YOU -
I'm annoyed with continuously changing my first and last name, there seems to be no updation and it shows someone else's name?????
Hello, so I'm annoyed with continuously changing my first and last name, there seems to be no updation and it shows someone else's name. Tried changing it lot many times but it shows someone else's name while sending and receiving emails. HELP!!!
The Sending Name for the account can only be changed from the desktop web version of Yahoo Mail, and not from a mobile device. Follow these steps below to change it.
In New Mail:
1. Sign in to Yahoo Mail.
2. Mouse over the Settings menu icon (Gear) | select More Settings.
3. Click Mailboxes.
4. Click on the Yahoo email account.
5. Enter a new name in the “Your Name” field.
6. Click Save.Keep in mind that other apps may have their own settings for your Sending Name such as the default Mail app on an iPhone or Android. Whatever is in place there will override what’s set up on the Yahoo account. If the wrong name appears on your emails after following the steps above, double-check the settings in the app you’re using.
Thank you!
Mail Support -
Stop blocking emails from legitimate senders
You have started blocking emails from a legitimate sender. How can this be fixed, as it is particularly annoying. It is like the postman deciding not to deliver a letter to my house without asking my permission.
You’ll want the sender to reach out to our Postmaster team with the full error message and server details:
Thank you!
Mail Support -
Make it stop jumping back to the top of the email while I'm reading my emails!!!!
Every time I begin typing in an email address, the cursor jumps backward, deleting a letter I've already typed. When I try to correct it, it will take the letter, but moving on, continues to jump back and replace letters. Can't stand this new version.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
make an easy way to add people to contacts that i have replied to
make an automatic way to add people i have recieved an email from to my contacts
Don’t waste time adding new recipients to your Yahoo Contacts. Let Yahoo Mail do it for you automatically.
In Yahoo Mail, mouse over the Settings menu icon Small gear icon | select Settings.
Click Writing email.
Select Automatically add new recipients to Contacts.
- You can deselect this option if you change your mind.
Click Save. -
Contacts. I have tried using the new icon for contacts but nothing will open. I really need to see my contact list and am unable.
I am unable to get to my contacts. Like others the new contact icon doesn't work and your answers to access the info somewhere else either don't answer the question about contacts or don't open at all. I really need to search through my contact list. It is the only way to find someone.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
If the issue persists, please reach out to us on Twitter at @YahooCare
-
Correcting phone number of mail recipients
When mousing over names in the distribution list of an email in the Inbox, a contact card is show. The help files say to mouse over the Options menu (...) but it doesn't exist, so there's no way to update the incorrect information. Please either update the Help Info to correctly show how to update contact info or put the Options menu back on the Contact Card.
Here’s how to edit contacts in Yahoo Mail: https://help.yahoo.com/kb/SLN15907.html
-
fix my inacessible add contact screen
fix my inaccessible add contact screen
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
-
autofill contacts
Autofill for the To: line gives all sorts of suggestions which are not in my contact list, then at the end gives what IS in my contact list. I want an option to use ONLY what is in my contact list or at the very least, suggest them first and THEN others that you create.
You can remove contact suggestions in Classic Mail by clicking on the X next to the suggestion.
Thank you!
Mail Support -
Not getting emails from cell phone contact
cannot get emails from contacts cell phone
Hi there,
We are sorry to hear that you haven’t been getting your emails as expected. Please see this help page for troubleshooting:
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
Why can't I print out my mailing list??? It says "one click" to upgrade my e-mail? How do I upgrade my e-mail, so I can print my contacts?
Can anyone help with this issue??? Thanks! mp
You can print out your mailing list by using the “Print All” option in the “Actions” menu in the Address Book. If run into trouble doing this, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?
Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Email groups
I cannot access or edit my email groups. If you cannot fix this, please can we go back to the old system - at least it worked!!!
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Hello, I m not able to add contacts please help me
Hello, I m not able to add contacts please help me..
-
Unable to add contacts to my yahoo mail account
Unable to add contacts to my yahoo mail account
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Hi there,
Please note that this product feedback forum is not monitored for technical support issues. For requests such as these please visit our help site at help.yahoo.com.
Thank you,
Mail Support -
Hello, I can not see my friend's friend's letter sent to me.
Hello, I can not see my friend's friend's letter sent to me.
Check and see if your friend got an error message when sending to you. If not, double-check your email settings and Spam folder to see if the email was blocked or filtered.
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
Yahoo Contacts not available for several months
When I am trying to access new yahoo mail contacts, it's automatically opening another page and switching to classic yahoo mail but Yahoo Contacts not appearing. Showing "Yahoo will right be back, thank you for your patience. Our Engineers are working quickly to resolve the issue". This is occurring for several months and I am not able to access Contacts to create, edit or delete contact in Yahoo mail.
Currently, the Contacts page is only available in the Classic version of Mail. If you’re still seeing that error message when accessing it, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Allow me to manage my contacts! When I DELETE email contacts I want them to STAY deleted!!
I have over 1,000 email contacts. I use about 100 of those. I have deleted the ones I don't use many many times and they continue to return. Every Craig's List Crazy, people I haven't contacted in many years - they all keep returning to my active Contacts list.
This is usually due to a syncing issue with another device that accesses the account, like a smartphone. Remove the account there, delete the duplicate/unneeded contacts, and then re-add the account.
Thank you!
Mail Support
- Don't see your idea?