New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Dear Gentelmen i need help my yahoo mail not open in my iPhone apple 6 s plus since yesterday evening tell now

    Dear Gentelmen i need help my yahoo mail not open in my iPhone apple 6 s plus since yesterday evening tell now

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I am extremely upset at the LACK of response I am getting from Yahoo. Two days ago my e-mail on my other yahoo account was wiped out.

    I have/had another Yahoo account. I can no longer get into that account. For some reason, it will not accept my password, which I know is correct because I have it saved on my google account and Avast account. There is a lack of communication at Yahoo to solve these problems. I work from my computer from home and have a lot of information on my other account that I need. I have been waiting over 48 hours for a response from "customer service" at Yahoo. I was asked to provide some information for my account recovery, which I did…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    We’re sorry you haven’t received a response back to your request. We are currently experiencing higher than normal volume. The support team is working hard to respond to everyone within 3 business days.

  3. Yahoo mail should be unblacklisted from the Internet provider Free.fr. Can't send email to @free.fr users !

    Can't send email to @free.fr users despite the facte they re numerous . We receive failure notice while the addresses are existing.
    Looks like Yahoo Mail is blacklisted...

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Give me back my contacts list!!

    Like hundreds of others I cant find my contacts list. I note that as yet there is no answer from you regarding this. I think I may have to get another mail service if you cannot provide an answer,or are silly enough to remove this much needed facility. .

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Phone number displayed on Yahoo contact card and screen display

    I am concerned about the privacy and security of my contact card, which displays my email address and phone number in the emails addressed to me and the display on the top right hand side of the screen when I open my 'sent' emails. These features expose my personal contact information to onlookers. It is also irrational for me to view my own phone number on the contact card when the email id is already displayed. I hope Yahoo will provide an option to change the contact card display and the screen display soon.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. why I am not receiving an email from one from one sender all the time??? and what should i do????

    I am not receiving an email for one contact only; why???and what should i do about it, HELP YAHOOO!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If you’re not getting emails from a specific sender, it may be because they are sending to the wrong address or they are getting an error message when sending to you. If this is the case, you will need to have them reach out to our Postmaster department to try and get it fixed. You can also double-check your Mail settings and Spam folder to make sure everything looks good there.

  10. Contacts missing on upload

    When I export my contacts, some of them are missing on the uploaded file. Why?????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. How can I create a new distribution list?

    Please tell us how to create a new distribution list.
    Thanks very much!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. How do I add a new contact and their data to my contacts from an email I received from them in Yahoo's New Mail format? It is impossible.

    How do I add a new contact and their data to my contacts from an email I received from them in Yahoo's New Mail format? It is impossible to do in this new format.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I'm annoyed with continuously changing my first and last name, there seems to be no updation and it shows someone else's name?????

    Hello, so I'm annoyed with continuously changing my first and last name, there seems to be no updation and it shows someone else's name. Tried changing it lot many times but it shows someone else's name while sending and receiving emails. HELP!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    The Sending Name for the account can only be changed from the desktop web version of Yahoo Mail, and not from a mobile device. Follow these steps below to change it.
     
    In New Mail:
    1. Sign in to Yahoo Mail.
    2. Mouse over the Settings menu icon (Gear) | select More Settings.
    3. Click Mailboxes.
    4. Click on the Yahoo email account.
    5. Enter a new name in the “Your Name” field.
    6. Click Save.

    Keep in mind that other apps may have their own settings for your Sending Name such as the default Mail app on an iPhone or Android. Whatever is in place there will override what’s set up on the Yahoo account. If the wrong name appears on your emails after following the steps above, double-check the settings in the app you’re using.

    Thank you!
    Mail Support

  17. Stop auto add contacts

    You must stop auto add for every email I receive or send. I have over 5000 contacts and need to turn that function off and delete most of them. Please fix this ASAP!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. make an easy way to add people to contacts that i have replied to

    make an automatic way to add people i have recieved an email from to my contacts

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Don’t waste time adding new recipients to your Yahoo Contacts. Let Yahoo Mail do it for you automatically.

    In Yahoo Mail, mouse over the Settings menu icon Small gear icon | select Settings.
    Click Writing email.
    Select Automatically add new recipients to Contacts.
    - You can deselect this option if you change your mind.
    Click Save.

  19. Contacts. I have tried using the new icon for contacts but nothing will open. I really need to see my contact list and am unable.

    I am unable to get to my contacts. Like others the new contact icon doesn't work and your answers to access the info somewhere else either don't answer the question about contacts or don't open at all. I really need to search through my contact list. It is the only way to find someone.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Correcting phone number of mail recipients

    When mousing over names in the distribution list of an email in the Inbox, a contact card is show. The help files say to mouse over the Options menu (...) but it doesn't exist, so there's no way to update the incorrect information. Please either update the Help Info to correctly show how to update contact info or put the Options menu back on the Contact Card.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base