New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Unable to open contacts icon for importing .csv file. Get popup message "Our Engineers are trying to resolve this problem".

    Unable to open contacts icon for importing .csv file. Get popup message "Our Engineers are trying to resolve this problem".
    How long does it take for your qualified IT Proffessionals to rectify this situation?
    A week or a year or couple of.........?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. cannot access mail contacts

    I am not able to see my saved contacts in yahoo mail.It is throwing error message stating that "Yahoo will be right back and our engineers are working to resolve this issue" . Please fix this issue as soon as possible.I am seeing this error message for so long.Because of this i am not able to import or export email contacts to my mobile. So please fix it asap.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. autofill contacts

    Autofill for the To: line gives all sorts of suggestions which are not in my contact list, then at the end gives what IS in my contact list. I want an option to use ONLY what is in my contact list or at the very least, suggest them first and THEN others that you create.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    You can remove contact suggestions in Classic Mail by clicking on the X next to the suggestion.

    Thank you!
    Mail Support

  5. Can't remove contacts from drop down list of contacts when creating emails

    For the last month or so, I've noticed that when you try to remove a contact from the contact list while creating an email, the opeartion doesn't work properly.

    When you click "remove", the list will instead leave the letter you start with.

    For example:
    1) you have template email
    2) you use the letter A in "to" list
    3) autopopulated email contact list appears
    4) you attempt to click cancel on first email (ex: abcdefg@email.com)
    end result =
    to: A

    I'm currently using various versions of Firefox as my web browser. (Seen this on 3 different computers)
    I…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    The best thing to do would be to type/paste the whole address before cancelling the autosuggest window.

    Thank you!
    Mail Support

  6. When I try to access my contacts it opens the older version of mail in a seperate browser window

    When I try to access my contacts it opens the older version of mail in a seperate browser window

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Currently, Contacts are only available in Classic Mail until the new version is completed. This is expected behavior.

    Thank you!
    Mail Support

  7. ability to add contact directly from email header. why did you eliminate this feature? Duh!

    ability to add contact directly from email header. why did you eliminate this feature? Duh!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    If you start typing the name of the contact in the To field, the address should auto-populate. Clicking on the “To” when composing an email will also bring up a list of contacts.

    Thank you!
    Mail Support

  8. New contacts are not saving in the contacts list and also having downloading issues

    New contacts were automatically saving in my contact list and hence I did not have to look for it, however I have to put manually everytime I compose a new email.
    I am also facing problems while downloading attachments, either they do not download after clicking download or requires multiple clicks to see the option. I am forced to forward my emails to other email IDs just to download.
    Thank you.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Stop requesting access to my contacts

    In the android mobile mail app, it repeatedly asks me, "Allow access to contacts". I can only respond "Not now", but it will continue to come up every time I open the app. Please add a feature that allows me stop the app from asking

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    The app requests contacts when opening because it’s looking for contacts’ information to help with composing emails.

    Thank you!
    Mail Support

  10. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I don't want my personal info on auto-generated cards!

    I don't want my phone number which I did not give permission to show up in the auto-generated cards. I don't give my phone number to everyone and now it's part of the email is very wrong. Also I want the classic yahoo format back!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. why I am not receiving an email from one from one sender all the time??? and what should i do????

    I am not receiving an email for one contact only; why???and what should i do about it, HELP YAHOOO!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If you’re not getting emails from a specific sender, it may be because they are sending to the wrong address or they are getting an error message when sending to you. If this is the case, you will need to have them reach out to our Postmaster department to try and get it fixed. You can also double-check your Mail settings and Spam folder to make sure everything looks good there.

  13. How can I create a new distribution list?

    Please tell us how to create a new distribution list.
    Thanks very much!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Stop auto add contacts

    You must stop auto add for every email I receive or send. I have over 5000 contacts and need to turn that function off and delete most of them. Please fix this ASAP!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. incorrect address ******* ****** ****** **** 5/22/2018 , 12/13/2019

    My personal address is listed as a business. Please remove my address from this business.
    ***********@yahoo.com




    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Contacts listed as potential spam

    I do not understand why emails from people in my contact list are listed as potential 'spam'.
    I get the red warning message on quite a few of my contacts, even ones I email regularly. They are clearly in my address book. I can even edit the contacts, which I tried in order to save them, to no avail. They keep being flagged.
    Then, on the other hand, so many emails that ARE spam, are finding their way into my inbox. Anything that is clearly spam should not even reach a spam folder, it should be stopped right at the…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

  19. Why can we not "Block" emails any more?

    Please return the "Block" option. It is very helpful and actually did stop some of the spam emails.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there. If you're unable to block email addresses, you might have reached the 1000 limit. I recommend removing some of the email addresses from there and start creating filters to send spam to the Spam or Trash folder. You can also mark as Spam unwanted emails so your personal spam filters recognizes them as such.


    Thanks, 

    Yahoo

  20. Respond to Person X?

    Please get rid of the stupid Reminder Card. Every time I open my app it asks me if I want to "Respond to Person X?" I don't want this nagging nuisance card to keep popping up.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base