New Mail
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121 results found
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Email tab closing when I don't want it to
It's impossible to work on multiple emails at the same time because emails that I have open CLOSE on their own when I go to refer to another email or search or Send an email. This email is not usable at ALL!
The problem may lie in your browser and this article should get you up and running: https://help.yahoo.com/kb/SLN2891.html
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alias system broken
fix the broken alias system, I am losing emails and game accounts cause my alias email now doesn't work, even if I switch to the other version of yahoo mail it still won't let me add my own alias address as a disposable address cause its already in use... by me, so I cant use it
Sorry for any inconvenience. First, please clear your cookies, cache and history. After that make sure to check this article: https://help.yahoo.com/kb/new-mail-for-desktop/create-edit-delete-disposable-email-addresses-yahoo-mail-sln28338.html
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My inbox is showing empty
My inbox is showing empty.
I logged in after around 3 months.
Please help on priority.
We want to look more into this issue. Please send us your Yahoo email address on a private message via our customer support handle? https://www.facebook.com/YahooCustomerCare
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I have received numerous facebook notification mails. But those notifications mails are not related to my FB account
I have received numerous facebook notification mails. But those notifications mails aren't related to my FB account. They're someone elses Facebook notifications having same name as mine.
Please refer to the following help article: https://www.facebook.com/help/225089214296643
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This sounds like an issue for the Facebook support page: https://www.facebook.com/help/
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"Trash"/"Deleted" e-mails
I'm trying to figure out how to keep ALL of my deleted e-mails that are in my trash. I found out that if I delete an e-mail, that deleted e-mail is only in there for a couple days. I looked everywhere to try to figure out how to change that with NO luck. I've even tried sending an e-mail to "help" and I can't even do that.
The contents of your Trash and Spam folder are automatically emptied after a certain number of days.
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The related documents that you sent as a reference in recovering my emails is not applicable considering that I have not deleted all my mail
Your reference materials for mail recovery is not applicable to my situation. I have not deleted all my mails. It was lost when you change the version of yahoo. Please recover all my mails.
I recommend that you switch my account to the previous version of yahoo.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.
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emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Allow option "NO images"
I'd like to turn OFF images all the time.
Image download eats up huge amounts of battery and interfere with my ability to do a quick scan of contents.
I prefer the old approach - turn on image PER EMAIL, as needed.
The option in Settings to turn OFF images (radio button) - doesn't work.
You can go to Settings-More Settings-Viewing email and scroll to the ‘’Show images in messages option’’ and select ‘’Ask before showing external images’’.
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The Converstaion/Thread viewing was a VERY BAD IDEA!
Stop linking all the responses in the same email chain. I can't stand this new format. If I want a particular response, I'll open it.
Here’s information on how to disable conversations: https://help.yahoo.com/kb/SLN15878.html
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If you’re using the Yahoo Mail app, please uninstall/reinstall the app. For the browser version, please clear cache and cookies then see if you’re still experiencing slowness. For more help, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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When I delete an E-mail, I expect it to stay deleted, not show up again at some later date.
Is this a Yahoo thing or a Google thing? Either way it's an annoying surprise.
If you still find that the issue is happening, please see this help page for troubleshooting:
help.yahoo.com/kb/sln2891.html
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To set the email list feature, go to Settings then select ‘’Message layout’’-List.
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How do I add another email address to my existing account?
I would like another email address added to an account I am paying for. How do I do this?
You can add any third party email address or another Yahoo address to your already active account. For more info, please visit our help article: https://help.yahoo.com/kb/SLN22048.html
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my messages are full of meaningless Characters
my messages are full of meaningless Characters <*> which makes it very difficult to read them
Please try clearing cookies, cache, history, and footprints. To do so, please go to:
https://help.yahoo.com/kb/sln27197.htmlAlso, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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Please clear the browser’s cache and cookies. Make sure you are signed in to your account and also keep in mind the guidelines for comments: https://help.yahoo.com/kb/SLN2292.html?redirect=true
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email gone
so i had a email account with yahoo for gaming had it for over 10 years close to 15 i took a break came back bout 8 months later now and the email is gone?How can u just delete my yahoo account?
Depending on your account’s history, it’s possible for it to be removed from Yahoo and become inaccessible. You can always sign up for a new Yahoo account, just keep in mind that your old Yahoo ID may not be available for you to use. These actions can result in an account being deleted: https://help.yahoo.com/kb/SLN2018.html
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I do not want to receive anonymous messages from site '' adult dating''
I do not want to receive anonymous messages from site '' adult dating''Because I did not send them my email and I do not know how they got my mail
The more often you mark messages as Spam, the more you tune your personal Spam filter. You can also set up filters to send these emails directly to the Spam or Trash folder, here’s how: https://help.yahoo.com/kb/SLN15994.html
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Not able to view pdf attachment received in mail - also no option is there to save the file - previously save file option were availabe but
Not able to view pdf attachment received in mail - also no option is there to save the file - previously save file option were availabe but
To open an attachment, please click the attachment name. The issue with the attachment preview is under investigation at the moment.
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Harassing text can't be blocked... help...
Some guy keeps sending me texts. I had blocked his email but now it's back and I can't find the block email tab. Any help would be so appreciated.
To block a specific address, go to Settings-More settings-Security and privacy then click Add.
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