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124 results found

  1. the top banner has no chat rooms or forums as an option. please fix it.

    i would like to be able to access chat rooms and forums from my mail box screen. on the same banner where I am able to click on the news. I don't want news. I want to chat and send memes and gifs. I want the 90s back. Bring back messenger and chat rooms please.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  2. Emails should not get deleted

    Hi,

    I logged into my Yahoo email today to find that all my emails have disappeared inbox and sent. Not sure whether I was hacked into or they have just been removed by the system. I have had this account for over 10 years and have some very important and reminiscent emails over the years.
    Please can these be restored urgently!

    Thanks in advance.

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  3. not able to perview attachments from last some days

    From last some days cant perview attachments, these are getting downloaded but not perviewable for all formats i.e excel/pdf etc.

    Even i treid to contact yahoo specialist but sorry to say that your that option is also not working i.e after verifying and confirming not robot it agains comes on same page i.e contact yahoo specialist.

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  4. Learn to Block Unwated Spam for your Loyal Users

    Please improve your spam blocking protocol/algorithms. It couldn't be more obvious that emails like "mariana.batista@dkayxmxq.msn.com" are spam. I get at least 7-10 emails a day that are blatantly fraudulent, fake offers & emails that could be easily blocked.

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  5. How to ensure the emails are deleted

    I spend a fair amount of time trying to weed out/delete unwanted emails and blocking unwanted senders/spam, yet I come back to my mail an hour later to find the same emails back in my inbox as if I did nothing! This poor security performance has caused me to miss important emails, continue to receive unwanted emails, as well as clogg up my inbox! Quite frankly I am sick of it. I guess maybe its time to consider a permanent solution or different provider...

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  6. unlocking email

    How about unlocking my e-mail. All your messages about updating went into spam.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  7. I am getting lots of advertisement emails due to which I had skipped reading important emails which has penalised a good sum to me.

    Stop all ads subscription on my email harshad_ambolkar86@yahoo.co.in
    as despite doing the same I am getting lots of unwanted emails due to which important ones are getting skipped

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  8. No option for "read receipt"

    It is quite critical to have the certainty of knowing that important emails have been read. Especially when people working from home.

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  9. Meeting request

    when we get meeting request, there is no option to confirm acceptance or rejection

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  10. account deactivation

    Feedback from an extremely unsatisfied customer - you should rethink your policy about deactivating the account when it has been 12 months or more especially without reaching out to that person through their additional email should they have one. If the policy must be kept because your company is running low on storage on the backend and does not want to pay for more then please allow the emails to be recoverable. I have pictures of my father who just passed away in the emails that were deleted plus many memories that you cannot get back. 12 months is not…

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    We're really sorry to hear about your loss, you have our sincere condolences. Unfortunately, if a user doesn't log in to their account for 12 months (i.e., if an account is unused or dormant for 12 months), it is deactivated. Once this happens, emails that were in the inbox at the time of deactivation can no longer be recovered. We apologize for the inconvenience.

  11. Stop reading my emails as evidenced by "Your package was delivered". They're supposed to be private!

    "Your package has been delivered" is evidence that you are reading my emails. They're private! Stop reading emails before you go broke.

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  12. resubscribe on unsubscribed emails.

    i am not receiving any emails from nct.flipkart.com or flipkart.com. you categorize them as SPAM and auto unsubscribed.

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  13. а у меня вопрос ? ЕСТЬ ли у вас облако- в котором я смог бы хранить файлы?

    ЕСТЬ ли у вас облако- в котором я смог бы хранить файлы?

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  14. E mail deleted

    Hello There, can you recover my e-mails from August, 25? Thanks, ******@yahoo.com

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  15. Weird bug: Content of sent mail is incorrect in Android app but correct in browser.

    Hi,

    I sent a mail from chrome browser in Windows desktop. After few minutes I checked the sent folder and it looked okay. After more minutes I rechecked the sent folder but this time in Android Yahoomail app. I could see the sent mail but the content is different from what was actually sent.

    It looks like yahoomail automatically saves a draft every few seconds while typing a long mail & somewhere in the process the sent mail in Android app is reflecting the content of one of those intermittent drafts & not that of the actual mail sent.
    Note…

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    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from.

    Syncing issues between the account and a mail app can cause emails to be moved around oddly. If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

  16. why do i have to pay for no ads?

    why are there ads and why do i have to pay to apparently still have them?

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    Hi there. This issue should be fixed now, in case you’re still seeing ads while you’re paying to stop them, please contact us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  17. Recover emails from childhood as well as the deceased

    Hello,

    I had an email account from 2001-2005. I am absolutely devastated all my emails are gone when Yahoo decided to erase all our content. I must have some written when I was around 13 years-old that were on there. Also I had emails from my grandmother. She died in 2008. Is there anyway to get these emails back?

    Thank you,

    **

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    Hi there,

    We are sorry to hear about your loss!

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  18. Respected Sir / Madam If I send mail it is not reaching to the sender mail please rectify

    Respected Sir / Madam

    If I send mail it is not reaching to the sender mail please rectify

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  19. We're glad you're here

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  20. Don't automatically delete old messages

    don't automatically delete conversations older than 18 months
    I desperately need to view messages from 2019, plus there are priceless pictures from several years ago that are just GONE!!!

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    Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

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