New Mail
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92 results found
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Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Let us export archived emails to such places as a flash-drive or other device!
Over time inboxes get cluttered with good stuff and junk. Not only that sometimes there arises a need for Email addresses to be changed. Rather than using tons of paper and ink to preserve old emails, how about you allow the true export of emails to other formats? It would give your email customers more peace of mind, ease of use, and free up space in the cloud.
If you want to backup emails to your computer, you can try using an email client to download them via POP connection.
https://help.yahoo.com/kb/SLN4724.html
If you want to clear out your inbox, check out our Tips and Tricks post on the subject:
Thank you!
Mail Support -
Pls Show Number of Emails in Trash & Spam Folders
Hi, This is an important feature that all emails have, such as Gmail and Outlook.com and you used to have. Please display the number of unread emails in Spam and Trash folders. Thanks!
Hi there,
If you mouse over the folder name, it will display the number of messages in the folder.
Thank you!
Mail Support -
Unable to deleted unwanted folders.
Why is it impossible to delete an unwanted folder?
Hi there,
To delete a folder, please make sure it is empty first. Once the folder is empty you can click on the downward arrow next to the folder name and select “Delete folder” from the dropdown.
Many thanks,
Mail Support -
sorting my inbox
I'd like to be able to sort my inbox by sender, but all it allows me to do is sort by date or read or unread. it sucks.
Hi there,
If you would like to sort your emails, please see the help page below for the steps.
Note, sort options depends on wether you have conversations turned on or off. You can sort by sender if you turn off “Group by conversations” in Settings.https://help.yahoo.com/kb/sln15859.html
Thank you!
Mail Support -
folders are hard to scroll through
why can't you search on folders?
Hi there,
See this help page to refine your search within a particular folder:https://help.yahoo.com/kb/sln28067.html
Thank you!
Mail Support -
Why has all my folder contents just vanished when I did`nt do anything?
No Idea I just want my complete folders back
We are sorry to hear you are missing emails/folders. Please file a restore request:
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true
Thank you!
Mail Support -
It happened again!
It happened again! I had 17 items in my 'trash' folder, but YaHoo! apparently decided to delete four of them, because I now only have 13 items in the folder. Why does YaHoo! have the authority to decide when I delete something from my 'trash' folder? Now I've lost data that I might have wanted to save in another folder (pending subsequent e-mails).
By default, both the Trash and Spam folders empty monthly to keep your account tidy. The trash deletion frequency can’t be changed. We apologize for the inconvenience and recommend saving the info in a different folder if you may need it in the future.
Thank you!
Mail Support -
Messages lost after update!!
Today (5-Jan-18) you've made some changes... and I've lost ALL my messages. Those from INBOX... those SENT... I don't know if I will be able to follow some works if I can't retrieve them again.
Where are they?We are sorry to hear you are missing email. Please file a restore request:
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true
Thank you!
Mail Support -
HOW DO YA MAKE A NEW FOLDER IT'S GONE??
MAKE IT LIKE BEFORE EZ...
Hi there,
This help page explains how to create a new folder:
https://help.yahoo.com/kb/new-mail/sln28058.html
Thank you!
Mail Support -
My archived email folder is gone. How can I get it back?
Recover my archived email folder! It disappeared!
Hi there,
We are sorry to hear you cannot find your folder. If you have scrolled down on the left side of your mailbox and still cannot see all of your folders (under “Views”), please file a restore request via the link below.
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=truePlease note, restore requests are time sensitive and while we will do everything we can to restore the emails, the requests cannot always be fulfilled.
Please note also that this is a forum for product feedback and suggestions and we cannot respond to every message. Therefore for support requests, we advise you to visit our help site, where you can find help articles and support options.Thank you,
Mail Support -
AS of 12/6/2017 I CANNOT DELETE EMPTY FILE FOLDERS. PREVIOUS ANSWERS DO NOT WORK!
AS OF tODAY I CANNOT DELETE EMPTY FILE FOLDERS.......PREVIOUS ANSWER ARE NOT WORKING......HOW THE **** CAN i EASILY DELTETE FOLDERS THAT ARE EMpty?
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support
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