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127 results found

  1. Can we add "Save a copy to" function so that we could put an email in more than one folder? Like Outlook does.

    Can we add "Save a copy to" function so that we could put an email in more than one folder? Like Outlook does.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  2. deleting mail from spam folder

    I got two messages that went to my Spam folder, but they are directly related to my business, and should NEVER end up in Spam. Yet when I click the "Not Spam" button, I get a message that says they can't be moved to my Inbox. I have made multiple attempts with the same message, yet keep getting the same message back.

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    1 comment  ·  Folders  ·  Admin →
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    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

  3. i lost one of my folders

    yahoo help keeps giving me my lost emails. who can help?

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    0 comments  ·  Folders  ·  Admin →
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  4. can't create new folder in new yahoo email

    can't create new folder in new yahoo email,,,,why so stupid a way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???????????????????????????????????????????????

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    3 comments  ·  Folders  ·  Admin →
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  5. You should add the option on Yahoo! Mail to report phishing scams like they have on microsoft hotmail!

    You should add the option on Yahoo! Mail to report phishing scams like they have on microsoft hotmail! They have the option on there to report phishing scams in the junk mail folder. You should add the option to report phishing scams in the spam folder on Yahoo! Mail!

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    1 comment  ·  Folders  ·  Admin →
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    1 comment  ·  Folders  ·  Admin →
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    Responded  ·  Product Support responded

    Our team is currently working with Apple to sort this issue out. Since February, the iOS Notes app had not been sending requests to our server to backup the notes. As a result, we don’t have records of them on our end to restore. We’re hoping to find an answer soon.

    Thank you!
    Mail Support

  7. Let us export archived emails to such places as a flash-drive or other device!

    Over time inboxes get cluttered with good stuff and junk. Not only that sometimes there arises a need for Email addresses to be changed. Rather than using tons of paper and ink to preserve old emails, how about you allow the true export of emails to other formats? It would give your email customers more peace of mind, ease of use, and free up space in the cloud.

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    0 comments  ·  Folders  ·  Admin →
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  8. AS of 12/6/2017 I CANNOT DELETE EMPTY FILE FOLDERS. PREVIOUS ANSWERS DO NOT WORK!

    AS OF tODAY I CANNOT DELETE EMPTY FILE FOLDERS.......PREVIOUS ANSWER ARE NOT WORKING......HOW THE **** CAN i EASILY DELTETE FOLDERS THAT ARE EMpty?

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    2 comments  ·  Folders  ·  Admin →
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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  10. Please stop sending all my OfferUp inquries to the spam folder!

    Every time someone wants to buy something I've posted on OfferUp, I don't see their mail till days later as it's routed to my spam folder. I have taken these mails out multiple times and marked as not spam, yet I lose very single sale opportunity due to this. I guess Yahoo just hates offerup.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  11. Spam Filter Doesn't Work

    Email Marked as Safe are still placed in spam .... Doesn't work at all please fix ASAP.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  12. folder unread mails

    Whats the meaning of the folder " unread mails " and is it safe to delete the content ;

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  13. STOP PUTTING EMAILS INTO SPAM

    So many important emails going into spam. Your filters are **** plenty of spam makes it into my main inbox and yet important emails often end up in spam. Please address this.

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    0 comments  ·  Folders  ·  Admin →
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  14. gmail folders

    Why do I receive email in my gmail "all mail" folder and the same emails in other folders? Then when I delete them for "all mail", I have duplicates of the same emails??

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  15. Sort by sender

    While "Sort by sender" is still available for the Inbox, it is now missing from other folders (specifically Unread and Sent). Please can this be re-instated.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  16. I thought since I'm now paying for yahoo email, I should be able to customize the page more. which I cant

    Give customer (ME) the ability to delete or hide specific tabs such as sports on my page. To stop recommending such info I don't want to see.
    ALSO AT&T has the ability in my email to sort according to name. ( alphabetically list all emails) so I can clean up and delete all at once such as from Macy's or Home depot.
    Its hard deleting emails one at a time when you have thousands. Add this feature will really help

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  17. Better system for emptying/deleting Trash

    Any of these improvements would be more practical and helpful:

    a) Never auto-delete Trash
    b) Personal setting option to auto-delete after X days
    c) Auto-delete but longer than 7 days! (I suggest 30-90 days)

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
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  18. Go back to the way it was, now i have to use basic mail. If you're going to improve, thats fine, you went backward

    This new update is bad. Now you can see you have new mail in the inbox. But you click on it, it does not show new mail, you have to go to unread mail to view new mail. Makes no sense at all. Why fix if it isn't broken. I have been on here for years, this new change makes you do extra steps to read new mail, bad idea to change

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    0 comments  ·  Folders  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  19. The curser does not remain in the search bar when moving mail to folders on the mobile app.

    If I make a mistake, I have to either start over, or just scroll. What's the point of having the search feature on my phone if the curser goes away immediately? It's annoying and useless at that point and the curser should remain on the screen the same way it does when i'm typing an email.

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    0 comments  ·  Folders  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  20. search display folder

    Again - Display the Folder Location in Search Results

    I just discovered that if you hover over the word "Yahoo" you get a little popup with the folder info. There is already enough space right there in the search results to display that info -- instead of "YAHOO". I'm pretty sure Yahoo Mail used to do this.normally

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    Responded  ·  2 comments  ·  Folders  ·  Admin →
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