New Mail
106 results found
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navigation tabs above messeges
i lost my mail, contact, calendar tabs above my inbox view. now when i click on the calendar on far right, it won't open..UGH help please
If needed, take a look at the browser troubleshooting steps in this article to see if that fixes the issue.
https://help.yahoo.com/kb/account/fix-problems-yahoo-working-properly-sln2891.html
Thank you!
Mail Support -
Navigation after deleting a message
Clicking an email open and deleting it, would've expected the navigation to return to the previous page (inbox items). Now it showed the next message right after deleting, might be confusing if the emails are the same title replies, since the user didn't navigate to the other message in the first place.
To change this setting, go to Settings-Viewing email-After moving a message.
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Logging in MAIL dumps me in yahoo news.
New email login puts me on yahoo news, then I must click on the mail icon. If I wanted yahoo news, I would go there. Please give us the option to go directly to mail when logging on.
Please go to mail.yahoo.com from the desktop computer and sign in. This way you should see your Inbox and not the news.
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Missing icons in Inbox make it harder to navigate
I hate that I can no longer click a search icon in the inbox to find all emails from that sender. The same goes for the missing trash icon as well. Managing email is now very cumbersome. It might be time to look for a better email provider.
These icons are still available, you’ll have to hover over the emails and you will see the magnifying icon and the trash icon and you can click them.
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I am trying to set up a search engine how do i do it?
I am trying to set up a search engine how do I do it on yahoo?
We recommend using Yahoo Search: https://search.yahoo.com/
For help with Yahoo Search, please go here: https://help.yahoo.com/kb/search-for-desktop
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Open my mail directly to inbox page. I do not like to be one click away from my inbox. Please fix this!
Please let me open my mail directly to the inbox. I do not want to be 1 click away.
Make sure you access your Yahoo Mail by going to mail.yahoo.com and that you have the ‘’stay signed in’’ option checked on the sign in page. Also, keep in mind that if you clear your cache, cookies and history, you will need to sign in again.
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Basic to Full Featured Impossible
Moving from "Basic" mode to "Full Featured" mode is near impossible. Takes a PhD. I can't figure it out.
You can switch between the versions of Yahoo Mail by following the steps here:
https://help.yahoo.com/kb/sln15936.html
Keep in mind that Classic Mail is going away on 1/31/18.
Thank you!
Mail Support -
stop redirecting away from mail and telling me where to vote
Whenever I try to change email accounts I get directed to a Yahoo page telling me where to vote. I've already voted (thank you) and I just want to read my email. It happens every time today. Way to go Yahoo, keep it up and I'll be forced to abandon you bunch of yahoos.
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Where is the log out button
How do I log out of yahoo mail? Am I on an embargo ( get in and stay in)?
It should be there. If you are not seeing the “sign out” button try these troubleshooting steps:
https://forums.yahoo.net/t5/Tips-and-tricks/Email-doesn-t-work-or-runs-slow-in-Yahoo-Mail/m-p/441893#M2Thank you!
Mail Support -
Where did the Log Out link go? How do I log out of my email???
Where did you move the Log Out? How am I supposed to log out of my email???
You should be able to log out by hovering over the Profile Picture icon and selecting Sign Out.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
The new email buffers forever, has delayed reactions when clicking on a box to delete or read an email. It seems to get slower.
Just leave the email alone and go back to Classic Email.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Navigation Glitchy
On the mobile app I am unable to go back 1, 2, 3, or 4 days to search for an email I need to respond to. The app keeps adding in emails while I am navigating. This causes me to get lost. Also you keep asking for my list of contacts. It will be a cold day in **** before I consent to do that. It is none of your business. I stay with yahoo because everyone knows this as my email. But I can just as easily go to gmail. Please stop.
The Mail app syncs with our servers to retrieve new messages as they come in. It might help to search for the email using the Search bar at the top. This will keep the list from getting updated.
Thank you!
Mail Support -
view password
Would you please make it easy at least to nav to change pw rather than oh I "forgot my pw"?
You can change your password from the Account Info page or by following the steps in this link:
https://help.yahoo.com/kb/SLN2047.html
Thank you!
Mail Support -
unread right
Like most of the changes but this one things keeps me going back to classic. The ability to right click and mark as read. Now it is 4 clicks. Maybe make the buttons at top configurable so I could mark unread without going into the...
Best case bring back the right click.
Thanks
In New Mail, you can select an email and use SHIFT+K to mark it as read.
Thank you!
Mail Support -
delete
Delete single email button.
In the new format the delete single email button was moved to the far right. As you are looking at emails the eye is drawn to the left half of screen. That is where the sender info and beginning of subject is. When the delete button was on the left you eye and your cursor is in that area making it easier to click delete in that area. Now that it is on the far right your eye is looking left but to delete you have to navigate to the far right to delete a message.…If you want to delete groups of emails at once, check out our Tips and Tricks post:
Keep in mind that the Spam and Trash folder empty themselves at random intervals throughout the week. To hold onto emails longer, it’s better to Archive them instead. Archived emails are never deleted unless you do so manually.
Sometimes when emails reappear after being moved/deleted or suddenly move to the Trash, it’s due to syncing issues between the account and a mail app. If you access the account through a non-Yahoo app, you may want to remove the account from the device and re-add it to resolve any future syncing issues.
Thank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
my archive and move etc now not working please advice
My idea is that you stopped the archive bar and the move button so I cannot access any thing please advice
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
With multiple accounts, it doesn't return you back to the main Yahoo page when you log out like it used to.
I'd like to just get back to the main page when I log out on the multiple account page.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
You FORCED me into your new mail. BRING BACK THE OLD MAILBOX. ******** for doing that. ********
You FORCED me into your new mail. BRING BACK THE OLD MAILBOX. ******** for doing that. ********
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support
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