New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Help me out here, My password was phished and getting clear instructions to change my password is impossible to find.

    Why do you hide info to change password. When will you learn? I guess you feel compromised accounts is just a feature of the platform!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. change language

    How can I change the language in english?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    You can now change the language from the Account Info page, under Preferences.

    Thank you!
    Mail Support

  3. my blocked senders is not working can you please fix it ......thank you .

    My blocked senders is not working .....can you please fix it ......thanks

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Our Spam settings override any filters (including blocked addresses) on the account, so if something is deemed to be Spam, it will ignore filters on the account and go there. If the email isn’t going to Spam, make sure the the address matched 100% with what’s in the blocked addresses list.

    Thank you!
    Mail Support

  4. How do I change the time zone to the correct zone that I am in?

    How do I change the time zone to the correct zone that I am in?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    You can check the location settings in New Mail under the Viewing Email section in the settings. Look for “Closest city and timezone”

    Thank you!
    Mail Support

  5. The new Yahoo email doesn't fit my laptop screen! Font is HUGE is spite of setting it to small size. Going back to old yahoo email.

    The new Yahoo email doesn't fit my laptop screen! Font is HUGE is spite of setting it to small size. Going back to old yahoo email.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    You can increase the font size by zooming in on your web browser. Hold down the Control (CTRL) key and press the + key at the same time to make the text bigger.

    Thanks!
    Mail Support

  7. I HATE this (yahoo) mail with a passion... no matter WHAT I do EVERYTIME I have to get a key in order to sign in. WHAT DO YOU NOT UNDERSTAN

    STOP ASKING ME TO GET A KEY EVERYTIME I WANT TO CHECK MY EMAILS ....ENOUGH JUST STOP...I HATE THIS (YAHOO) MAIL. WHY DO I NEED TO SIGNIN EVERY TIME . I have asked to remain signed in (as it's MY computer) RECOGNIZE ME ALREADY & STOP insisting I "get a key" to sign in

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Can you please revert to the old way of signing in over a computer?

    Why re you asking us to validate the sign in request from a mobile phone or email or text. This is ridiculous and an aboslute waste of time, especially that we access the app directly. So security is not the issue here.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!

    my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Cannot edit send-only mailbox information in "new mail". I had to go back into classic mail to edit mailbox and then "upgrade" back.

    Cannot edit send-only mailbox information in "new mail".
    I had to go back into classic mail to edit mailbox and then "upgrade" back.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. up date my yahoo please

    up date yahoo I have an older news service?
    Tui

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. How do I change name on outgoing mail?

    Same as others here - FRUSTRATED that I have changed my name on account but old name still appears as sender on outgoing mail.

    Your suggestions to follow these links (https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english) DON'T WORK. There is no "Accounts" listed under the Settings icon.
    Why has nobody fixed this? Seems like it has been going on for years and years. I use this account for online shopping, and it's sketchy when I email companies about issues and my name doesn't match.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Security log in

    Using my phone to log in while I am on my home computer is just overkill! Just let me log in without also logging into my phones email. If I wanted to use my phone to look at my emails I would but I am on my home computer!!!!!!!!!! Just let me log in, ask me more security questions if you want but don't make me log into another device just to prove that its me!!?!?!?! I hate my yahoo email just because of this!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Filters do not work very often.

    The filters do not work very often. I have created multiple versions for some emails and they still keep showing up in my inbox. Even ones I created a long time ago only work occasionally. Why is this so hard?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Often times, filters won’t work because they are too specific, or too broad. Double check your filter parameters to make sure you aren’t being too precise or too vague.

    Also, keep in mind that filters work on position: filters at the top of the list will take priority over lower ones. Our Spam filters also override any filters on the account, so if something is deemed to be Spam, it will ignore filters on the account and go there.

    https://help.yahoo.com/kb/SLN15994.html

    Thank you!
    Mail Support

  16. i am unable to view my 2018 mails in inbox , please check

    i am unable to view my 2018 mails in inbox , please check

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. font size ***** and your response it to generic to help change it to font of my choice and size

    an easier what to change default font setting to my font of choice and size I am older and eyes don't see small fonts as easy and many of my email recipients can barely see so I have to change it everytime I send an email remember "KISS" keep is simple stupid

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. change password

    Guys can you make clear instructions how to change password on your mailbox, because I cant find how to do it

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    70 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    You can follow the steps here to change or reset the password:

    https://help.yahoo.com/kb/SLN2047.html

    If you need additional help, you can message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!
    Mail Support

  19. Notifications please

    I have checked and rechecked my notifications - today I had both my phone on and my laptop opened in yahoo while doing work in another app, and did not receive a notification for an important incoming email - happened to see it on my phone an hour and a half later. There are a lot of us contractors who use your email because of other things I like- the ability to search, file, and keep entire history of company emails. But if I miss a call for a job, or a reply I am waiting on that affects the…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Make sure that notifications are turned on in both the account’s settings and on the device as well (in the case of your phone). It might help to remove and re-add the account/app from the device and re-add it.

    Also, keep in mind that regular Yahoo accounts are not intended for business purposed as per the Terms.

    Thank you!
    Mail Support

  20. Filters don't save location of where to PUT each filter you add

    Filters don't save location of where to PUT each filter you add. No matter how many times I go into settings --> filters and adjust where the filtered mail can go it ALWAYS reverts BACK to my inbox! What is the point then?? This alone will make me move to another email platform.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base