New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

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  1. YAHOO IS GOOD.

    Yahoo mail Is very helpful for my works

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Thank you! Let us know if there’s anything else we can do to make it better. :)

    Thanks,
    Mail Support

  2. Correct blocked address settings

    Blocked address show up over and over again after I block them. What do I need to do to get rid of them?

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    Responded  ·  Product Support responded

    Verify that you have the exact address in the blocked address field. Also keep in mind that emails filtered as spam will bypass any filters on the account and go straight to the Spam folder.

  3. "blocked addresses" in "Security and Privacy" settings got lost after op in spam folder

    In spam folder, there is an option to block senders after selecting all the spams. But previous saved blocked addresses is gone after the operation.

    That is, the previous blocked addresses are all discarded, there are only the newly added ones.

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    Responded  ·  Product Support responded

    Emails in the Spam folder are not affected by the Blocked Addresses filter. Once an email is classified as Spam, it will go there regardless of any settings on the account. Our Spam filters take precedence.

    Thank you!
    Mail Support

  4. size of font on inbox

    all of the sudden my inbox font is TINY and I can't read it? Help

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    Responded  ·  Product Support responded

    You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.

    Thank you!
    Mail Support

  5. Incorrect Personal Information

    The date of birth on my account is incorrect. Kindly provide a means so that it can be edited. It would be nice if I can be contacted for this to be edited to reflect my correct date of birth.

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    Responded  ·  Product Support responded

    For security reasons, it isn’t possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You’ll need to open a new account if you’d like your account to reflect your accurate info.

    Thank you!
    Mail Support

  6. There need to be a setting preference you can select to delete all emails past 10 days, so you don't have 9,999 plus emails. its ridiculous

    Put a setting preference in to let us choose to delete all emails read or unread that is over 10 days old, so when I log in, my freakin inbox doesn't say I have 16,057 unread emails. its freakin ridiculous. Plus you should be able to delete all inbox emails, at once, just like the trash & spam.

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  7. Stopping **** invites from yahoo groups

    I keep getting invites from Yahoo Groups that are clearly **** related. I have changed the settings on my Yahoo Groups to never receive email invitations, and put a filter or "yahoogroups.com" to put them straight into my spam folder but they still come through. What the *, Yahoo? Stop allowing * to be emailed to me though one of your products!

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  8. We're glad you're here

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  9. all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam!

    all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam

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    Hi there,

    If you are certain the rules in your filters are not causing this, please change your password immediately. This will secure your account and ensure hackers are not downloading your mail as it arrives and sending it to thrash. Please see the following article on securing your account:
    https://help.yahoo.com/kb/sln2090.html

    If you have secured your account and you find your mail is still going directly to Trash, please review the POP settings of any Third party email clients you may be using, such as Outlook or Mac Mail. Certain settings may see your mail deleted on the Yahoo side it when it’s downloaded on the client side. You may need to review these settings via the third party client support site.

    Please note that this is a feedback forum, so our ability to provide support for issues such as this is limited. A far better channel for you to…

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  11. The option to return to classic mail does not work, how bout FIXING it

    A box is displayed to switch or cancel effort, however, only the cancel option is active

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    Hi there,

    In order to switchback, you must first enter some text in the feedback box. This is to help us better understand why you’d like to switchback. Once you enter text (it can even be jobberish if you don’t want to specify, the switchback button will be activated.

    Note also that you can sort by sender in New Mail, but you must first turn off conversations. Once you turn of conversations, the “Sender” option will appear under the Sort dropdown.
    This help page explains how to disable conversations:

    https://help.yahoo.com/kb/new-mail/sln28055.html

    Thanks,
    Mail Support

  12. to change password go to security page, can not locate "password" on security page

    trying to change password - system directs you to a link https://help.yahoo.com/kb/SLN2047.html - there is no "enter password option " I will try it again - just in case they have a new link
    SOLUTION: Versus a link - step by step instructions from the users email would help

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  13. How do I change the font size? It's too small for me to read.

    How do I change the font size permanently? It's too small for me to read.

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  14. Adjusting screen size / percent image size should be added to the end user toolbar.

    Adjusting screen size / percent image size should be added to the end user toolbar, as well as the "undo" button, and the "re-do" button.

    Are the YAHOO software developers reading these recommendations ?

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    Responded  ·  Product Support responded

    The zoom setting is controlled by your web browser. Most browsers will indicate what percent zoom you are up in the address bar.

    You can user the keyboard commands to Undo/Redo typing, CTRL+Z and CTRL+Y, respectively, depending on your device.

    Thank you!
    Mail Support

  15. Stop making changes that force things on people

    Block addresses no longer works and viewing raw messages only works if you open the email. The whole point to viewing the raw message is to track who the email is coming from WITHOUT OPENING IT!! If it is spam than the spammer knows you opened the email. HOW CAN YOU IMPROVE? Stop forcing things on people!!! As you can see by all the feedback, few people wanted these changes you have imposed against the will of the people.

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    Hi there,

    To view the raw message without opening the mail, check the box next to the message you wish to view, then click on the ellipsis (three dots) at the top of the message plane (next to “Spam”. From the dropdown menu, select “View raw message”.

    Thanks,
    Mail Product Support

  16. Profile Picturs

    Ok, why is it so hard to put a profile picture on my account ??
    This should be a simple fix ! what's going on ? someday i would like to be able to upload a profile picture

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  17. Let us deactivate, change, delete or merge our primary email addresses

    let us change our email addresses or merge them, or let us keep the secondary address and delete the primary email address)
    My primary email is infected and I have never used it for a decade, it is just being spammed nonstop.
    Let me deactivate it at least without receiving any email.

    Thanks

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  18. French version

    Yahoo changed to English and I can't get my French version back. I tried to reach the company but nobody answers. I think of closing my yahoo account.

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  19. Cannot create disposable email address BASE NAME for domain .co.in

    Users with domains other than .com are unable to create a disposable email address BASE NAME. It keeps on saying not available for n number of suggestions which come up. Any of which you click will return back as not available.

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  20. language

    I am an expat in Vietnam. My other mail, hinsaigon changed to fully in Vietnamese and I do not understand anything. How can I change it ?

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    Responded  ·  Product Support responded

    The language setting on an account is determined by where the account was registered and can’t be changed currently. If your language changed suddenly to something, let us know on our forums and we can investigate this further for you:

    https://forums.yahoo.net

    Thank you!
    Mail Support

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