New Mail
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Avatar issues
The avatar which I added to my account (my logo) does not show up in emails I send to other people. The avatar on my emails is a photo of my initials which I did not add. I want to use my logo in both places but cannot find a way to do it. Please help! :-)
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Language
Please change my email language back to English
Hi there,
Can you let us know if this language issue has been resolved for you?
We have found that logging out and logging back in has resolved the issue for users experiencing the same issue.Thanks you,
Mail Product Support -
I have lost yahoo in french
Can I chante the settings to have yahoo in french
The settings and language on an account are determined by where the account was created and the Terms of Service agreed to. If the language on the account changed suddenly, please reach out to our through our Help pages or Forums.
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
suggestion
can you please suggest me. since 1 week ago i couldn't get properly massage we suffering if you help me i appreciate..thanks
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Closing isn't always saved
In settings, I use the closing method... but when I change the message (daily) I use three different accounts... two of which use the same message, the third is different... I change the color to same on all three... I copy the message from the first and, using "select all", I paste the same message in the second account... sometimes the changes take and sometimes not... any idease?
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
I do not have a settings gear in new yahoo mail
Can't get to Settings in Yahoo Mail. No "gear" on Mail page, No way to get to Filters. Please fix.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Where the punuation marks!!
I cant at apostrophes, quotes and any major punctuation marks!
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Improvement required on spam filter
Everytime I login to my account, its full of junk mails. Even if there are any important mails I am unable to find them within the huge pile of junk mails.
There is no feature in the settings menu where we can improve the spam filter. Pathetic !!!!This help page explains how to block or unblock email addresses in New Mail:
https://help.yahoo.com/kb/sln28140.html
You can also manage spam using this information:
https://help.yahoo.com/kb/sln28056.html
Thank you!
Mail Support -
We are sorry to hear that you haven’t been getting your emails as expected. Please see this help page for troubleshooting:
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
Stop forcing changes on how mail looks
Seriously, I rejected your offers to change settings and the appearance of my yahoo mail because I didn't want it changed. Stop forcing changes on your customers. I cannot stand the new options. I hate them so much that I am seriously considering completely abandoning my yahoo mail account. Leave everything alone, and let people go back to previous settings if they prefer those.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
I ABSOLUTELY HATE YOUR NEW STYLE AND FOR SEVERAL YEARS I'VE IGNORED YOUR MESSAGES TO CHANGE. NOW YOU FORCED ME TO CHANGE. HATE IT!!!!!!!!!
I HATE YOUR NEW STYLE. NOW YOU FORCED ME TO CHANGE. I WANT TO GO BACK TO CLASSIC!!!!!!!!!!!!!!!!!!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Allow me to change to Classic mail format. That was satisfoctory.
Allow me to change to Classic mail format. That was satisfoctory.
Hi there,
This help page explains how to switch back:https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
New format sucks, please return me to the old format
Even though every time I'm asked if I want to try the new format I reply NO, I now have the new format and cannot change back. THIS FORMAT SUCKS.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
The new format sucks! Want to go back to the other one. Was working fine!!
The new format sucks! Want to go back to the other one. Was working fine!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
it is VERY annoying that everytime i sign into my email,have to open my phone and get a stupid code; im gonna switch to gmail.
it is VERY annoying that everytime i sign into my email,have to open my phone and get a stupid code; im gonna switch to gmail.
It sounds like you may be using Yahoo Account Key. Check out the steps in this link to disable it:
https://help.yahoo.com/kb/account/sln25921.html
Thank you!
Mail Support -
stop adds
stop ****** adds on yahoo page and my e mail page
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Thank you!
Mail Support -
I don't like the new settings, I want the old one back.
I want to change back to old style email, now. How do I do it.
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Where is the signature setting now???
There is nowhere to set my signature now. Please return my Yahoo for www.hmkingroman.org to the previous settings urgently.
This help page explains how to set up a signature in New Mail:
https://help.yahoo.com/kb/sln28060.html?redirect=true
Thank you!
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If you don't give my my old Yahoo inbox, I'm closing my account and going to G-Mail.
If you don't give me my old Yahoo inbox, I'm closing my account and going to G-Mail.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
THE CITIES YOU SHOW FOR THE NEAREST TIME ZONE LOCATIONS ARE OVER 1,000 MILES FROM ME. i LIVE IN THE SOUTH, BUT i NEVER SAW A CITY NEAR ME.
WHY ARE NO SOUTHERN CITIES LISTED TO CHOOSE FROM WHEN SETTING MY TIME ZONE? i LIVE IN THE SOUTH, AND THE CLOSEST CITY FOR ME TO CHOOSE FROM WAS IN CALIFORNIA, WHICH IS NOT IN MY EASTERN STANDARD TIME ZONE. i DON'T UNDERSTAND THIS. THE CLOSEST BIG CITIES NEAR ME FOR EASTERN STANDARD TIME, ARE ATLANTA, GA. AND KNOXVILLE, TN. PLEASE EXPLAIN. THANK YOU.
Double check the location of the IP address you are connected to. If correct, you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support
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