New Mail
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Receiving emails from the equivalent .com domain
I have an email address ending .co.uk. This means it is impossible to create or receive emails directed to the .com equivalent address. Previous answers posted from technical support do not work. Maybe these are old responses aimed at a previous version of yahoo.
Hi there,
If your email domain ends with .co.uk then all emails would need to be sent using the .co.uk.
Yahoo Product Support
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Go to the Account Security Settings page.? Where the **** you hide it? It is also not in email box?
Go to the Account Security Settings page.? Where the **** you hide it? It is also not in email box?
Hi there,
The security options will be found under acct info. https://help.yahoo.com/kb/update-yahoo-account-info-settings-sln27853.html
Yahoo Product Support
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Why does my settings not have the "basic" option for yahoo mail
Improve the setting icon to include "Basic" or Classic" for mail
Hi there,
Within Yahoo Mail the option to switch to Basic is still there. Once you click on the gear icon you will need to now click on more settings. You will see the option to move to basic on the left-hand side bar.
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My email notifications Sucks
My email notification is turned off and I never turned it on in the first place, however I am now getting notifications. --- Yahoo needs to fix this.
Hi there,
You would need to make sure that notification on both the Yahoo app and the mobile device are turned off. You can check this within the settings of the app.
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Length of time for keeping emails in In Box
I keep certain emails in my In Box that I prefer to keep for more than 6 months and they disappear. I cannot find them. Only one month at time will be retained in my In Box for some reason. I want the option to choose how long to remain in IN BOX.
Hi there,
Emails will not disappear as long as the account is active.
If you are noticing that emails are being deleted this could be due to how the account is being accessed outside of yahoo.com or the Yahoo App.
We see this when a 3rd party email client such as Outlook or a stock mobile app is being used.
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how about letting us BLOCK domain's
how about letting us BLOCK domain's like "eadmitberry.com" instead of the whole email address of "newletter@eadmitberry.com"
Hi there,
Thank you for the suggestion. I will be sure to pass this along to our product team for future consideration.
Yahoo Support
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Allow me to turn off the news notifications
2 days ago, I started receiving a news notification on my cell phone through my yahoo email. I do not want to see these news updates. It's all doom and gloom. I'm halfway intelligent and if I want to read news about the virus, I'll go find it myself. I do not need it forced upon me! So, how do I turn off the news notifications? Thank you.
If you are currently using the newest version of the Yahoo Mail app, you are able to disable these notifications. Click your profile picture, click notifications, and turn off the coronavirus updates option.
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Yahoo email not blocking the emails from particular addresses
I have blocked two email addresses in security and privacy tab . Here are the two email ids
1. ********@yahoogroups.com
2. ************@yahoogroups.com
Still I am receiving unnecessary emails in my spam folder . What is the the problem with Yahoo email ? why it is not able to block emails ?Group messages are no longer pre-moderated. You can set up email filters or leave the group by sending a blank message to groupname-unsubscribe@yahoogroups.com (make sure to replace “groupname” with the exact name of the groups).
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Trash folder
Looks like my Trash folder holds only the most recent week of deleted emails.
Please let us keep emails in Trash for AT LEAST a month, preferrably two months or three.
I'm using only 0.6% of the 1Tb storage.By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days -
You mail security option for outlook or other apps sux!
I can't use outlook on my desktop! Because I do allow thru yahoo mail with generate password and ******** and it keep asking same password again and again...
Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you’ll need to generate and use an app password. Here’s more info:
https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html -
Please give me an option of when my trash folder will get emptied.
I use my yahoo email for business. I sometimes need to go back to my trash folder and it unfortunate when the email I need is older than 7 days because it is gone.
Please give me an option of when that folder will dump or a choice of how long it automatically dumps.
PLEASE!
Thanks!Hello there,
It is against our Terms of Service to use Yahoo Mail for business. You can always sign up for a Yahoo Small Business account, at https://smallbusiness.yahoo.com.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days.Thank you!
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why can't I see my bcc list in sent email anymore?
can no longer see bcc list in my sent or inbox email Help!
Please clear the browser cache and cookies. If the issue persists, we recommend using a different browser.
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Please try clearing the browser cache and cookies. If the issue persists, try using a different browser.
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privacy of personal information
I WANT TO MY PERSONAL INFORMATION PRIVATE BUT THERE ARE NO OPTIONS TO DO THIS. PLEASE STOP PUBLISHING MY PERSONAL INFORMATION???????
We have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist:
Go to our Privacy Policy and select your country: https://www.verizonmedia.com/policies/xw/en/verizonmedia/privacy/intl/index.html
Scroll down to the bottom and complete the Privacy Form. -
The cursor settings changed. How to undo?
Something or somebody changed the cursor setting. How to undo?
Found NOTHING about this BASIC FEATURE!We recommend checking the computer settings for that not the email settings.
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Change account name
Change account name
Update your name to change your identity throughout Yahoo. Here’s more info: https://help.yahoo.com/kb/sln4992.html
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Make Yahoo more secure and safer.
Please remove our Birth dates from accounts or allow us to change them to a false date as My account information has been stolen 3 times this year that I know of money has been taken from my accounts and I don't want my birth date the key to my identy listed anywhere in yahoo. Its just not necessary for yahoo to require this info for an email account. I would also like to change my DOB if removing it is not possible as we were able to edit our DOB before so what did you stop this option. I…
It is important to keep your information private and prevent unauthorized access to your account, check this article for more info: https://help.yahoo.com/kb/secure-yahoo-account-sln2080.html
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Allow me to set up my default sending address.
I want to use a newer email as my default sending address and this does not seem to be an option. Am I missing something?
Please follow the steps here: https://help.yahoo.com/kb/default-sending-address-yahoo-mail-sln29165.html
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OUT OF OFFICE NOTICE DOES NOT TURN OFF
my 'out of office reply' button shows off but it shows up in every message I compose
Hi there!
Please try clearing your browser’s cache and cookies and then try again: https://help.yahoo.com/kb/web-browser-cache-computer-sln27196.html
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For sign in is sues all available help options are explained in this help article: https://help.yahoo.com/kb/new-mail-for-desktop/fix-problems-signing-yahoo-account-sln2051.html
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