New Mail
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445 results found
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LOG IN
WHY CAN i NOT LOG IN TO MY E-MAIL ON A DIFFERENT BROWSER WITH OUT CHANGING MY PASSWORD?
Hi there. If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
Yahoo notices suspicious account activity.
You’re using an unfamiliar browser or device.
You’re traveling away from your usual location.
You sign in while using a VPN or a proxy server.
You’ve logged in with a private or incognito window.
There are many attempts to sign in with incorrect passwords.
The “First time signing in from this device” message appears.
You’ve cleared your browser history or data cache including cookies. -
need forwarding capability back.
I tried to create a business account to then forward to my already existing yahoo account. This is a let down. Will have to go to Gmail now.
Automatic forwarding sends a copy of incoming messages from your Yahoo Mail account to another email address. The forwarding address can’t be one of your recovery email addresses. For more info, please visit our help article: https://help.yahoo.com/kb/enable-automatic-email-forwarding-yahoo-mail-sln29133.html
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Stop adding alternate emails into my Yahoo mail without asking me first.
Your instructions for removing extra emails does not work. Email alias does not exist. There are emails there that aren't even mine. Please remove all extra emails or give me the means to accomplish this task.
Don’t get locked out of your Yahoo account! It’s important to keep a valid mobile phone number or email address linked to your account in case you ever lose your password, want to switch over to a secure, password-free sign in, need to verify your identity if you sign in from an unfamiliar place, or want to receive notifications of changes made to your account. More info here: https://help.yahoo.com/kb/add-remove-recovery-method-sln2058.html
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Staying signed in to your Yahoo account allows for quick, convenient access to all your favorite Yahoo services. However, there are some circumstances when you’ll be prompted to sign in again. For more info, please visit our help article: https://help.yahoo.com/kb/sign-signed-selected-sln2660.html
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i cannot change my birthday
Hello,
I am trying to setup my birthday such it is setup on 01 Jan 1980.
Can you please fix this issue?For security reasons, it isn’t possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You’ll need to open a new account if you’d like your account to reflect your accurate info.
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emails goes to the wrong folders due to wrong filter settings
I have too setup too many filters and I cannot tell which filter cause the email going to wrong folders.
Can all search in the filers or have a feature to export the filter into the file so that I can figure out which filter is causing the issue?
Hi there!
In this case, I would recommend deleting all your filters then create them as new to remove any issues:
https://help.yahoo.com/kb/new-mail-for-desktop/fix-issues-yahoo-mail-filters-sln27270.html
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I don't receive mails which I NEED TO GET
I need to get ALL mails coming from ricardo.ch. Although I have all their addresses in my white list, I don't get their mails (i.e. info@ricardo.ch). This is not the first time this happens, and I hat it! Please, HOW CAN I TELL YOUR MAIL PROGRAMM THAT I NEED ALL RICARDO.CH MAILS?????
Hi there,
I do apologize for the frustration. It does sound like the domain may not be getting through our internal filters, To have this address the host of info@ricardo.ch would need to contact our postmaster team here: https://help.yahoo.com/kb/postmaster-sending-issues-sln22608.html
Yahoo Product Support
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Change News Feed Setting in Yahoo mail - Please
Change the news feed setting in yahoo;
Either: allow a choice of what news source to view, add an option to turn off the news feed altogether, or present news w/o bias or leaning.
Been with yahoo since 1995. Please do not cause us to abandon Yahoo over these forced tactics to promote a particular political ideology!
Hi there,
Thank you for your feedback. We will take this into consideration on future releases.
Yahoo Product Support
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Receiving emails from the equivalent .com domain
I have an email address ending .co.uk. This means it is impossible to create or receive emails directed to the .com equivalent address. Previous answers posted from technical support do not work. Maybe these are old responses aimed at a previous version of yahoo.
Hi there,
If your email domain ends with .co.uk then all emails would need to be sent using the .co.uk.
Yahoo Product Support
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Go to the Account Security Settings page.? Where the **** you hide it? It is also not in email box?
Go to the Account Security Settings page.? Where the **** you hide it? It is also not in email box?
Hi there,
The security options will be found under acct info. https://help.yahoo.com/kb/update-yahoo-account-info-settings-sln27853.html
Yahoo Product Support
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Why does my settings not have the "basic" option for yahoo mail
Improve the setting icon to include "Basic" or Classic" for mail
Hi there,
Within Yahoo Mail the option to switch to Basic is still there. Once you click on the gear icon you will need to now click on more settings. You will see the option to move to basic on the left-hand side bar.
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My email notifications Sucks
My email notification is turned off and I never turned it on in the first place, however I am now getting notifications. --- Yahoo needs to fix this.
Hi there,
You would need to make sure that notification on both the Yahoo app and the mobile device are turned off. You can check this within the settings of the app.
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Length of time for keeping emails in In Box
I keep certain emails in my In Box that I prefer to keep for more than 6 months and they disappear. I cannot find them. Only one month at time will be retained in my In Box for some reason. I want the option to choose how long to remain in IN BOX.
Hi there,
Emails will not disappear as long as the account is active.
If you are noticing that emails are being deleted this could be due to how the account is being accessed outside of yahoo.com or the Yahoo App.
We see this when a 3rd party email client such as Outlook or a stock mobile app is being used.
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Allow me to turn off the news notifications
2 days ago, I started receiving a news notification on my cell phone through my yahoo email. I do not want to see these news updates. It's all doom and gloom. I'm halfway intelligent and if I want to read news about the virus, I'll go find it myself. I do not need it forced upon me! So, how do I turn off the news notifications? Thank you.
If you are currently using the newest version of the Yahoo Mail app, you are able to disable these notifications. Click your profile picture, click notifications, and turn off the coronavirus updates option.
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Yahoo email not blocking the emails from particular addresses
I have blocked two email addresses in security and privacy tab . Here are the two email ids
1. ********@yahoogroups.com
2. ************@yahoogroups.com
Still I am receiving unnecessary emails in my spam folder . What is the the problem with Yahoo email ? why it is not able to block emails ?Group messages are no longer pre-moderated. You can set up email filters or leave the group by sending a blank message to groupname-unsubscribe@yahoogroups.com (make sure to replace “groupname” with the exact name of the groups).
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Trash folder
Looks like my Trash folder holds only the most recent week of deleted emails.
Please let us keep emails in Trash for AT LEAST a month, preferrably two months or three.
I'm using only 0.6% of the 1Tb storage.By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days -
You mail security option for outlook or other apps sux!
I can't use outlook on my desktop! Because I do allow thru yahoo mail with generate password and ******** and it keep asking same password again and again...
Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you’ll need to generate and use an app password. Here’s more info:
https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html -
Please give me an option of when my trash folder will get emptied.
I use my yahoo email for business. I sometimes need to go back to my trash folder and it unfortunate when the email I need is older than 7 days because it is gone.
Please give me an option of when that folder will dump or a choice of how long it automatically dumps.
PLEASE!
Thanks!Hello there,
It is against our Terms of Service to use Yahoo Mail for business. You can always sign up for a Yahoo Small Business account, at https://smallbusiness.yahoo.com.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days.Thank you!
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why can't I see my bcc list in sent email anymore?
can no longer see bcc list in my sent or inbox email Help!
Please clear the browser cache and cookies. If the issue persists, we recommend using a different browser.
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