New Mail
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436 results found
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Cannot edit send-only mailbox information in "new mail". I had to go back into classic mail to edit mailbox and then "upgrade" back.
Cannot edit send-only mailbox information in "new mail".
I had to go back into classic mail to edit mailbox and then "upgrade" back.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Security log in
Using my phone to log in while I am on my home computer is just overkill! Just let me log in without also logging into my phones email. If I wanted to use my phone to look at my emails I would but I am on my home computer!!!!!!!!!! Just let me log in, ask me more security questions if you want but don't make me log into another device just to prove that its me!!?!?!?! I hate my yahoo email just because of this!
If you need to check your phone every time you log in, you may have Yahoo Account Key enabled:
https://help.yahoo.com/kb/account/fix-issues-yahoo-account-key-sln25921.html
Otherwise, you may want to check your account for suspicious activity:
https://help.yahoo.com/kb/account/account-repeatedly-locked-compromised-sln2157.html
Thank you!
Mail Support -
i am unable to view my 2018 mails in inbox , please check
i am unable to view my 2018 mails in inbox , please check
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Notifications please
I have checked and rechecked my notifications - today I had both my phone on and my laptop opened in yahoo while doing work in another app, and did not receive a notification for an important incoming email - happened to see it on my phone an hour and a half later. There are a lot of us contractors who use your email because of other things I like- the ability to search, file, and keep entire history of company emails. But if I miss a call for a job, or a reply I am waiting on that affects the…
Make sure that notifications are turned on in both the account’s settings and on the device as well (in the case of your phone). It might help to remove and re-add the account/app from the device and re-add it.
Also, keep in mind that regular Yahoo accounts are not intended for business purposed as per the Terms.
Thank you!
Mail Support -
Correct blocked address settings
Blocked address show up over and over again after I block them. What do I need to do to get rid of them?
Verify that you have the exact address in the blocked address field. Also keep in mind that emails filtered as spam will bypass any filters on the account and go straight to the Spam folder.
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There need to be a setting preference you can select to delete all emails past 10 days, so you don't have 9,999 plus emails. its ridiculous
Put a setting preference in to let us choose to delete all emails read or unread that is over 10 days old, so when I log in, my freakin inbox doesn't say I have 16,057 unread emails. its freakin ridiculous. Plus you should be able to delete all inbox emails, at once, just like the trash & spam.
Check our article on how to delete multiple emails in Yahoo Mail: https://help.yahoo.com/kb/SLN16015.html
Thank you!
Mail Support -
to change password go to security page, can not locate "password" on security page
trying to change password - system directs you to a link https://help.yahoo.com/kb/SLN2047.html - there is no "enter password option " I will try it again - just in case they have a new link
SOLUTION: Versus a link - step by step instructions from the users email would helpIf you forgot your password, try going to the Sign-In Helper:
https://login.yahoo.com/forgot?
If you know the password and just want to reset it, you can do so through the Account Security section of the Account Info page.
https://login.yahoo.com/account/
Thank you!
Mail Support -
French version
Yahoo changed to English and I can't get my French version back. I tried to reach the company but nobody answers. I think of closing my yahoo account.
If your language changed suddenly on the account, you can contact us via the Help pages or Forums to get it changed.
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
How about a HELP button?!!
I have no idea how to get any help from Yahoo. Had to click on settings and "give feedback", then get redirected to confusing page, and all I want to know is how to permanently set my font to a medium size.
Every time I compose a new e-mail I have to click on the font button and change it from small to medium. No way of permanently setting my font preferences.
Or maybe there is, but I can't see it, and since it's impossible to just ask Yahoo a simple question, I'm now writing this on some weird forum…
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If you need more help, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
not seeing images in my mail - no settings switch -
not seeing images in mail messages - not finding a switch in settings - why is this soo hard when it's automatic in gmail?
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
let me change my ugly picture. That was from 8 years ago.
I should be able to remove my email picture.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
spam
Spam.... An email address sent from the Kajabi site has been marked 'spam' without my knowledge or choice. I cannot find it anywhere to unmark it What to I do? it is: anne@annelafollette.com and comes from the Kajabi platform
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Your front is to small
The font has been made small in the last few day and I don't like it and I can not change it back. Fix it! Can read that small stuff
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From/To information in emails
Is there a way to turn off the new, expanded information (From/To) that appears in messages as of yesterday? It's very distracting and makes it difficult to scan subject, top part of content with opened emails. So much so, that I just scan in the inbox, rather than opening emails.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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Once again forced into 2 step verification despite having the feature off.
2-step has caused me to loose to accounts permanently. I DO NOT TRUST IT. I DO NOT USE IT. I DO NOT WANT TO BE FORCED TO USE IT TO ACCESS MY ACCOUNT. It is just as easy to hack as anything else. If I enter my password CORRECTLY ON THE FIRST TRY then I should be allowed immediate access to my account. NO additional step required.
You're not protecting me. Your legal department doesn't care about me at all.
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Why am I forced to use my phone to unlock my account when using my personal PC
Why am I forced to use my phone to unlock my account when using my personal PC even when the keep me signed in box is checked? Never in all the years of using this service have I ever had to do this. In the last 3 months I have had to do this everyday (sometimes multiple times in one day). How do I fix this?
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Size of blocked addresses needs increasing from 1K to 10K
Size of blocked addresses needs to be increased from 1K to 10K
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Allow me to see what e-mails I'm subscribed to so I can unsubscribe. Thx.
My Hotmail account lets me see all the places I'm subscribed to for e-mail. Handy so I can unsubscribe if desired.
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My Spellcheck stopped - HOw do I get it back as its ot in my settings
My Spellcheck stopped - HOw do I get it back as its ot in my settings
- Don't see your idea?