New Mail
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775 results found
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Why does yahoo decide that e-mails i delete unread is spam while real spam does come through to my inbox?
I have been noticing that Yahoo decides that normal, non spam e-mails, that i do not necessarily read all the time are being shifted to spam, why?! I do not want that, i want to decide which mails i want to delete without reading them, i do want to see them. At the same time, real spam from nonsense e-mail addresses is coming through to my inbox. What is that about?!
Hi there,
The more often you mark these emails as Spam or Not Spam, the more you train your personal mail filter to recognize them as such. We recommend following these steps to manage your incoming emails: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
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I’m happy to point you in the right direction. For any concerns about your Business Email account, please visit the Yahoo Small Business Community pages at https://help.smallbusiness.yahoo.net/s/ or contact their support by following this https://help.smallbusiness.yahoo.net/s/article/SLN29633.
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Paid Yahoo help is not helpful
I pay for Yahoo help and have called 5 times and they never help me. They said they would try and call back if we get disconnected after an hour+ we have gotten disconnected each time and no one calls me back.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
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add to image for my mail signature
When i try add to image for my mail signature, there is an impossible on yahoo mail. but gmail is very simple and quick. Im user of Yahoo more than 10 years. I got a runaway plain to google service because of this.
Personalize all of your emails by creating your own email signature that will be automatically added to each outgoing email. More info here: https://help.yahoo.com/kb/add-edit-disable-signature-yahoo-mail-sln28060.html
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How can I forward MY YAHOO EMAILS TO A NEW EMAIL ADDRESS?
HOW CAN I FORWARD MY YAHOO EMAILS TO A NEW ADDRESS?
We are continuously evaluating our products and services against current security standards. Due to this, we’ve decided to modify the accessibility of our mail forwarding feature to ensure accounts remain secure. Additional information can be found here: https://help.yahoo.com/kb/mail/SLN35503.html?impressions=true
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**** YOUTUBE
EVERY TIME I LOGIN TO MY YAHOO MAIL ACCOUNT I HAVE TO RESET MY ******* PASSWORDS EVERY ******* TIME FOR YEARS THIS ******** GOES ON
WHY??????
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html
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Same ID with different domain
I have been using yahoo email for many years. My current email is **@yahoo.co.kr.
I like to have another email called *@yahoo.com.
Thank you.
You can’t have two accounts, with the same username but different domains. You can register a new account at mail.yahoo.com and the domain will be by default @yahoo.com
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password
I want to say I'm sick of having to come up with a new password every two weeks. MSN wanted to add an update to my computers. This means I have to log on to everything on my computer. Yahoo won't let me. I have to come up with a new password. Then MSN wants to add a new update and I have to do the same thing again. This also happens to all my devices and I'm tired of it. this is absolute ****.
Hi there,
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following:
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Paid Service for E-mail Restore
Could you please add a paid service to restore mails which gets deleted due to inactivity of 12 months. I am willing to pay and I am sure there are many who need an option like that. I could see 100's of threads on internet where people lost their Yahoo mails for years and want them back. If Yahoo can charge a genuine amount to restore, it will be win win for Yahoo as well as user. You get a new revenue options and people get their invaluable mails back.
Hi there,
We offer a mail restore option for free. We cannot always guarantee the restoration of emails but you can submit a request following the steps here: https://help.yahoo.com/kb/SLN2552.html
Yahoo Product Support
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I can not find where to block a email. I did what I was told to do and still can't find where to block a email on the page. Can you help ple
I can not find where to block an email. I did what I was told to do and still can't find where to block an email on the page. Can you help, please??
Hi there,
The best way to block an email address would be to access you mail settings on a desktop following the steps here: https://help.yahoo.com/kb/block-unblock-email-addresses-yahoo-mail-sln28140.html
Yahoo Product Support
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Deleted mail
Hi, i logged in after long time and found my all emails are deleted.. what should I do ? I need my old emails. Help me please
Hi there,
If you have not accessed your account for quite some time emails will eventually be deleted and removed from the inbox. Chances are these messages cannot be recovered.
You can try submitting a mail restore request following the steps here: https://help.yahoo.com/kb/SLN2552.html
Yahoo Product Support
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I'm finding that after a few seconds I lose part of the page it moves up and my name disappears which where I have to sign out.
I would like to see the page remain full always and make it so you don't have to scroll to the right or left. I want my name to show so I can sign out and not close the window. I have Microsoft Edge and I don't know if that is making a difference.
Hi there,
This does sound like a browser limitation. I would suggest making sure your browser is in full screen mode and to try either Chrome or Firefox.
Yahoo Product Support
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give the ability to separate the alias from the main so the alias becomes its own account
Please make it possible to separate an alias email from my main email address so that the alias becomes its own account. I started my business email as an alias so it would be easy to check, but now that my business is growing, I am wanting to separate it so it can be its own account without my "name" from my main account showing up on my business email.
Hi there,
Alias are designed to allow for two different emails in one login. These cannot be separated or will not in the future. If you wish to have separate inboxes you would need to create separate email accounts.
Yahoo Product Support
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sorting my emails
I get a lot of emails daily and it is hard to go through them when I have to go one at a time. It would be so much easier like the xfinity email has where you can sort the emails by who it is from it has made it so much easier going through my moms emails since my dad recently passed away. Please if xfinity can do it so can yahoo.... come on guys I know you can do it, thank you
Hi there,
Thank you for the feedback. At the moment we do not have a feature like this. I do love the idea and will be sure to pass this along to our product team for future consideration.
Yahoo Support
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passwords
By allowing us to choose a password we want without saying it's too weak. Let us have what we choose! Everything I pick is too weak for you. *******!
Hello there,
A strong password is your first line of defense against intruders and impostors. Here are some helpful tips on creating a secure password so you can make sure your information remains safe: https://help.yahoo.com/kb/tips-create-strong-password-sln3012.html
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When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a p
When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a phone number. Is there any way to stop having that prompt ask me to provide a phone number for recovery? I would rather not share my phone number.
Hi there,
This prompt will never stop as long as a mobile number is not listed on the account. We do required that an account have a valid mobile number listed in case the account does in fact need to be recovered. Currently when a new account is created a mobile number is require otherwise an account cannot be created.
Yahoo Product Support
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Viewing sorted emails
I used to be able to sort 'sent' emails by 'recipient' (used it many times). Then one day it was not there anymore. Please give it back.
Hi there,
The option for sorting your inbox are:
- Newest on top
- Oldest on top
- Unread
- Starred
- SenderThese are the only options we currently have for sorting he inbox.
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stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
Hi there,
We see a few reason why emails may be deleted. One, the customer has deleted or whomever has access to the account has deleted those messages. Two, the account has not been accessed for 12 months or more and will be deactivated deleting all content. The third and most common, a 3rd party email client is being used such as Outlook or the stock iOS app on a mobile device.
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I need to pay yahoo pro and don’t see how. I need a human being to help me with this please
It is incredible there is no way to contact a human being anymore ! I am paying this yahoo pro and don’t even have access to anyone.
Please, life isn’t only machines and robots.
Thank you.Hi there,
to place a Mail Pro order you would need to visit you billing help portal here: https://mysubscriptions.yahoo.com/
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Do Not Delete ALL emails without warning user
I hadn't logged into this account for a while as it was getting bogged down with junk mail. However, my grandfather just passed and I had a lot of photos here as well as years of emails. I logged on to find out Yahoo deleted all of this history and memories. I understand wanted to clear space but you have my phone number and other email. Why wouldn't you warn me? This is so disheartening.
Hi there,
I do apologize for your loss. Unfortunately when an account has not been accessed for a period of time it will become inactive and the contents removed.
By signing back in you did reactivate the account but those previous contests are gone and cannot be recovered.
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