Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

294 results found

  1. Inbox doesn't load unless i quickly open a message.

    Inbox doesn't load unless i quickly open a message. Please fix this bug! I have this issue on the desktop chrome browser. I am using a mac computer.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Major email send and receive issue.. cannot send or receive emails

    I can't send or receive any emails.
    I'm using my yahoo account registered with yahoo ***********@yahoo.com and not able to receive or send email. there is no direct way to contact yahoo, i tried all the help center, everything, even tried mobile app, same issue.. i . believe its issue with yahoo not with my computer or app. plese fix it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:

    Manage Account Key from a web browser

    - Go to the Yahoo Account security page.
    - By “Yahoo Account Key,” click Manage.
    - Click the toggle to the right of any device you want to turn on or off.
    - Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.

    Manage Account Key from a Yahoo mobile app

    - From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
    - Tap the Account Key icon Image of the Account Key icon..
    - Tap Manage Account Key.
    - Tap the toggle to the right…

  4. my last old mails and contacts is deleted how can I gets

    how can i get recall my old mails and Contacts

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Password Protection

    My account will not close despite attempts to log out. Is this a new problem?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Yahoo mail is very buggy. It keeps jumping to huge letters/screen then back to normal. Does this everyday, many times a day.

    Every day yahoo mail screen behaves erratic. Goes from normal screen to really big letters/screen and then back to normal again. It's unresponsive while this jumping of screen goes on. Jumps to huge letters and back to normal and does this multiple times a day. Hate it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. WHY IS YAHOO MAIL PRO PLACING NEW MESSAGE IN ARCHIVE WITHOUT HAVING THEM APPEAR FIRST IN MY INBOX? THIS STINKS AND IS NOT WORTH $35 A YEAR.

    YAHOO MAIL IS PLACING NEW MAIL IN THE ARCHIVE FOLDER AND HAS BEEN DOING THIS FOR SIX MONTHS. I STUMBLED ON THE MISTAKE TODAY. YOU OWE ME THOUSANDS OF DOLLARS FOR LOST BUSINESS FROM MY PRO ACCOUNT AND THAT MEANS MY MAIL SERVICE SHOULD BE FREE FOR STARTERS.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    We would suggest asking the recipient to check his spam filters and also mark the emails from you as “Not Spam”

  9. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If you’re accessing Yahoo Mail through the desktop web site or the app, then IMAP is not being used. If you’re using a non-Yahoo Mail app like Outlook or Thunderbird, then the IMAP settings should look like these:

    help.yahoo.com/kb/SLN4075.html

  10. email crashing on iPhone 7 thru iPhone Accounts feature and not loading thru the Yahoo app

    As of Tuesday, 22-Jan-2019, email on my iPhone 7 and my husband's is constantly crashing and/or emails do not load. We showed the issue to Verizon, they ordered replacement iPhone 7s and we still have the same issue with the new phones. We've also deleted all of the email accounts thru settings and added them back in. The Apple store pointed out an, "Allow apps that use less secure sign in" option which we selected, which didn't help. We also tried using the Yahoo app on our iPhones and the loading wheel spins on a few of the accounts and…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. My yahoo mail is linked to another facebook account that is not mine please correct it thank you

    My yahoo mail is linked to another facebook account that is not mine please correct it thank you

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. No New Email?

    Once a day I'm getting new email notifications, except I have none.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. mail not sorted newest first altho selected

    Although I choose the sort newest first, Today is not at the top of the list but way down after earlier emails - can't you all do something simple like a sort on date correctly?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. replace email address for reset

    Hi!
    I can add an extra e-mail address for e.g. reseting, but i cannot delete or change the current one. My ISP is discontinuing their e-mail service at the beginning of next year, so my current e-mail address here for reset, will not function after that. I would therefore rather replace this address instead of just adding another one. This delete function exists for the telefon/mobil data, why not for e-mail?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. My sent emails is removing/deleting much of the content in the email? When I send an email - (it only shows 1st & last line nothing else)

    My sent emails is removing/deleting much of the content in the email? When I send an email - (it only shows 1st & last line nothing else - the middle sentences are deleted/gone). I need to review the content and sometimes use it to send more emails. This makes it much harder to use Yahoo emails.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. reply to email blocked by pop up of senders info

    when you put the cursor on the reply button for email, it opens a pop up showing the sender. that's ok, until it doesn't go away and hides the box where you type the reply making you stop typing and then close that box so you can see what your are typing. FIX THIS ******....it shows me that NONE of you that work at Yahoo use Yahoo mail, as this is so aggravating I can't believe you have not fixed it yet.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Help! I've been using Yahoo for twelve years. This morning 5/24/2018, the last six years of Inbox content disappeared!

    Does the Yahoo server system maintain a backup of my Inbox, and if so, how do I access it?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 email notifaction with all emails are emptied

    Can't get rid of 1 e-mail notification when e-mails are emptied.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  19. Unable to send a HELP request to Yahoo

    I had my emails deleted but am unable to send a HELP request to the Yahoo tech support team to remedy the problem. While filling the request form, it will not accept my email as a valid email - hence, the request to YAHOO cannot be processed. The ROGERS support team acknowledges the problem and that others have also had this same problem, but they are unable to assist & that someone from YAHOO needs to address the problem. This then cycles back to the MAIN issue, I am unable to send the request to anyone at YAHOO. So ,,,how…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  20. Transgender

    I am a transgender man and I created this account under my previous name years ago. I changed my name on my account but yahoo still adresses my under my old name. This needs to be fixed.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  • Don't see your idea?

Feedback and Knowledge Base