New Mail
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WRONG account PICTURE
My account picture is NOT MINE.
You attached a photo of a guy with the same name but a total different account (i know him because he was a university colleague but other than that no relations what so ever).So in my opinion this is a security issue / identity mismatch issue etc.
It is inadmissible to use names as a unique identifier for people (GET UNIQUE id's - do not match using name...come on) and mix their photos for one...but who knows that else.
Get better developers - this mistake makes me want to leave yahoo for good…
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
I have lost all my emails from 2016. I am sure I haven't deleted them. Also I see my emails from 2001 under the heading 2012.
I have lost all my emails from 2016. I am sure I haven't deleted them. Also I see my emails from 2001 under the heading 2012. Please, stop deleting my emails without notification. This is not acceptable. I have this mailbox since 2001.
Sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.
Thank you!
Mail Support -
whitelisting does not work
I subscribe to emails from journalistic outfits (valid entities, not fakes) which always end up in the spam folder despite being legitimate and confirmed. The emails also carry the required info re source and unsubscribe options.
This should not be happening, especially not after I repeatedly marked them as "Not spam".
Organizations should be given a contact at Yahoo where they can quickly ensure that their legitimate mailing reach their subscribers' inboxes.
"© 2018 Popular Information LLC
You are receiving this email because you subscribe to Popular Information"If you’ve already marked the emails as Not Spam, but they still go into the Spam folder, please reach out to us via our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.comYou may also want the sender to contact our Postmaster team to ensure proper delivery of their emails.
Thank you!
Mail Support -
I have paid for add-free mail. This marketing message should not occur.
A marketing message appears pointing to my order confirmation e-mail from Amazon. I pay extra for add-free and do not want to see **** like this. The message says "You may have overpaid on you Amazon.com purchase. Use your receipts to get money back".
I am switching back to Classic Mail.Mail Pro (formerly Ad-Free Mail) removes graphical ads in your Yahoo Mailbox. However, what you mention is a notification of a new feature in Mail.
Thank you!
Mail Support -
asking me to sign...... but I am signed in???
I'm testing a new website link and the link takes me to a 'can't sign you now come back later' but I am already signed in, this popup is sending round in infuriating cycles !!! I have work to do here! it's no even asking for an account key or verify from a mobile.
If you’re still having this issue, you can post about it on our forums:
Thank you!
Mail Support -
A mail marked draft in Sent folder
Could anyone explain me, how... HOW??? can a message in "Sent" folder be marked with "draft" icon?? I am opening it in the "Sent" folder and see the SEND button and wondering whether the letter is sent or should be clicked once again. Can send a printscreen))
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
yahoo mail on thunderbird
Login to server imap.mail.yahoo.com failed
On Thunderbird....AGAIN!!!
Fix your **** email!
Try removing and re-adding the account using IMAP settings.
https://help.yahoo.com/kb/SLN4075.html
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
An error occurred while trying to fetch the items in this list. Retry
"An error occurred while trying to fetch the items in this list. Retry"
Can't even search and I desperately need to sodding thing to work.
I am now sick to death of this trash yahoo system. Switching the whole lot across to gmail permanently. It's ****. Yahoo are rubbish and they don't care about improving themselves. Just utter garbage.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If that doesn’t work, feel free to reach out to us via our Forums:
Thank you!
Mail Support -
Adobe Flash Update. And it has a virus.
After I've been in my email for a few minutes the screen goes to Adobe Flash Update. And it has a virus
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
It would also be a good idea to scan your computer for any malware or spyware.
Thank you!
Mail Support -
email search function not working
search function not working! So annoying will only show the last 10 emails for a search term arrrrrgggggghhhh! it's been like this since september 2019! Why have you not fixed this bug. it used to show months of emails so you could find what you were looking for.
**** I'm going to change my email to gmail sick of this time wasting to try find my email history. AAAAAAAhhhhhhhHi,
Thanks for reaching out. Our product team let us know they fixed the issue with mail search for your account. However, if you continue to experience issues please contact us back.
Sincerely,
Yahoo Product Support -
I am not able to get the attachments from the emails. please make sure the basic functionality then implement new Mail .
I am not able to get the attachments from the emails. please make sure the basic functionality then implement new Mail .
Are you able to download attachments by clicking on the attachment name? Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Hi yahoo i feel bad since after your upgrade newer version i can not do my reset my password and also my correct password not able to signin
i am stuck please help me to know my password or reset new password
what is is business emailg.v***********@ymail.com
To reset your password, please refer to our article: https://help.yahoo.com/kb/sln27051.html
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I can't receive any email. thanks yahoo.
I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any…
If you aren’t receiving any email, check out the info here:
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
How can I log into my desktop email without having to verify through my phone every time?
How can I log into my desktop email without having to verify through my phone every time?
Can you go back to the password method instead of having me go get my phone to verify through the yahoo app that I'm who I am when trying to access email from my desktop computer? It's a real pain in the butt!Hi there,
Please see the following help article on how to fix problems signing into your account. While we do not recommend it, you can disable account key. The steps on how to do this are document under the section “Manage devices and disable Account Key”:
https://en-global.help.yahoo.com/kb/new-mail-for-desktop/switching-yahoo-account-key-avoid-sign-in-issues-sln25781.htmlThanks,
Mail Support -
Print function within email doesn't work
Print function doesn't work - so stupid
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
STOP THE "IMPROVEMENTS"!
The most recent "improvement" has an attempt to read a message cause an immediate switch to a listing of the message history but without the current message. The only way I can read the current message is to move it to an archived file and read it there. I'm tired of wasting time finding ways around botched changes.
Yahoo should either stop messing around with the mail system or employ competent IT people. Also, it would be more responsible to test the changes before imposing them on the users. "Debugging-by-users" may save Yahoo the cost of testing but it's a…
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If it persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
FIX IT! All kinds of continual errors attempting to retrieve and read mail.
Suggest hiring IT and web designers who know how to properly test and implement upgrades BEFORE making them live to users.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Servers and customer service
I can't send emails to my communities email list even though I am on the board of directors, am not a spammer, and need to relay Important information. When I tried to post the issue on your community thread it kept telling me there were highlighted errors (there weren't) and couldn't post it.
Make sure you post the message without any numbers or words that might be caught by our security filters. You can also check out this troubleshooting post if still have trouble.
Thank you!
Mail Support -
contact errror often
frequent contact error
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I replied to an email and it disappeared!
Replying to emails causes them to disappear from the Inbox, and they are not found anywhere except in the Sent folder along with my reply. This is a stoopid error on your part!
Searching for the message or disabling conversations may make things more visible.
https://help.yahoo.com/kb/sln28055.html
Thank you!
Mail Support
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