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21733 results found

  1. stop those verification codes if someone does not have 2 factor

    I do not have 2 factor. So stop those evil verification codes. I would like to use stronger language but I will keep it clean. You are making it EXTREMELY difficult for e to get into my emails. Your reasons are full of it. You are doing it just to have us pay for your help. Your HELP page is absolutely useless.
    I know my password, it is correct, otherwise you would not know which email to send the code. Unfortunately, that other email is also wanting a verification code to prove who I am . I can guarantee that…

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    1 comment  ·  Settings  ·  Admin →
    Reviewed  ·  Anonymous responded

    Hi there! Sorry to hear about the issue. Here is a page that could help in this regard: https://help.yahoo.com/kb/asked-verify-account-signing-sln8923.html.

  2. How Do I Get Rid of Passkey?

    I want to remove passkey. Where is the settings for that? I just want to get into my email. I don't have time to be going through all that.

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    0 comments  ·  Settings  ·  Admin →
    Reviewed  ·  Anonymous responded

    Hi there! Sorry to hear about the issue. In order to disable it, please check out the following page: https://help.yahoo.com/kb/manage-yahoo-account-key-sln25781.html. If further assistance is needed, please try our help page help.yahoo.com.

  3. even when I say messages from a certain email are not spam they keep going to my spam folder

    I can't vote for the emails marked as not spam keep on going to spam folder. This is my problem too

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    Reviewed  ·  1 comment  ·  Other  ·  Admin →
  4. contacts

    I have my contacts synced to yahoo yet when I go to type a name in half the time it says the contact is not there. I tried creating a contact list and it says they're not there when I know they are and I've used these peoples contacts many times. I tried importing my contacts directly into yahoo but it only accept csv files which my phone does not create anymore, they use a vcf.

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    Reviewed  ·  2 comments  ·  Contacts  ·  Admin →
  5. Make the help button to contact a yahoo expert actually work!

    I had my gmail account connected as another folder on Yahoo mail so I only needed to go to one inbox to get everything - it worked for years, was easy to set up, and unfortunately I had to disconnect and start again. now it is impossible to set up. I managed to succed after several hours and now it has gone again, and even when I try to log in to my gmail on yahoo as a separate account it still doesn't show. So I tried going out to the yahoo home page to get technical help, but when…

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    Reviewed  ·  0 comments  ·  Errors  ·  Admin →
  6. Clearly mark AI generated data as AI generated (not Yahoo Mail generated)

    After talking with my bank's customer service, it appears Yahoo's new mail summary header adds lies to the email screen. Since the summary included private information (amount of deposit) that wasn't in the actual email sent, I had to talk with the Bank's fraud department.

    This wasted 30 minutes of my time by posting incorrect information about a deposit email from my bank... because I had to search for how that information got there... finally realizing it was an AI lie.

    The AI header on email needs to be clearly marked ("created by Yahoo Mail" isn't clear that some AI…

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  7. Are you kidding me ?!?

    I can't block all these **** sender addresses & domains unless I pay for the subscription plan ???? What a crock !! If you're not going to take care of all this hacker bot crud that makes it through, then give me the ability to. This is ridiculous.

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    0 comments  ·  Other  ·  Admin →
    Reviewed  ·  Anonymous responded

    Hi there! Here is a page that can help in this regard: https://help.yahoo.com/kb/block-unblock-email-addresses-yahoo-mail-sln36701.html.

  8. Drop down menu when logging into an account needs to be changed so you can delete an email that does not exist

    You have drop down email addresses that do not exist for instance you might have gmail instead of yahoo mail for the same name. It should be easy to just delete a choice in the drop down menu. Why on earth do you save some email to log in that does not exist. I have 3 email addresses for a reason (2 yahoo and 1 gamail) You have several that should not be there. It is very frustrating since I will have a granddaughter using this computer this summer . Please fix that problem

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    Reviewed  ·  1 comment  ·  Contacts  ·  Admin →
  9. Contact list

    There is a bug in Yahoo email contact. Whenever a new contact is added, it reverts to non contact and the contact is not saved. This has gone one for a long time and at first I thought it was a one off bug but this is consistent. This is no way to have an email system. Very poor software.

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    1 comment  ·  Contacts  ·  Admin →
    Reviewed  ·  Anonymous responded

    Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.yahoo.com. For further information, you can also reach us on Facebook (Yahoo Customer Care) or X.com (@YahooCare).

  10. STOP those Verification codes when 2 factor is not setup

    Stop it already with those verification codes id people do not have 2 factor setup. It has now taken me almost 2 hours to get into my email. You are hampering my ability to do work. I now tell people to not email anything to me anymore --- to call me on my landline I do not own a cell phone so stop with the verification codes. You state you cannot help unless I pay for Yahoo's pay for help service. That sounds like extortion to me since you are the ones who have implemented this step even though people…

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    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
  11. Stop with the continual verification codes!

    Stop with with the incessant verification codes. This is so frustrating. If people have not setup 2 factor authentication, then stop with the constant verification codes when the user tries to log in. This is unbelievable. Wen I am traveling I cannot get into my emails which is really frustrating. As email A sends email B the verification code and Email B wants a verification code also and sends one to email A. This becomes a forever loop.

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    0 comments  ·  Other  ·  Admin →
    Reviewed  ·  Anonymous responded

    Hi there! Sorry about the issue that you are facing. Those codes are meant to ensure that it is the owner that is trying to log in, and they are especially needed when used from different locations/devices, in order to make sure that it is not someone else trying to log in. That is why is happens often whenever you travel. Sorry for the frustration. For further questions, please feel free to check our help.yahoo.com.

  12. Stop with the continual verification codes!

    Stop with with the incessant verification codes. This is so frustrating. If people have not setup 2 factor authentication, then stop with the constant verification codes when the user tries to log in. This is unbelievable. Wen I am traveling I cannot get into my emails which is really frustrating. As email A sends email B the verification code and Email B wants a verification code also and sends one to email A. This becomes a forever loop.

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  13. Needs better spam mail blocking.

    Recently cannot block spam anymore , I report it , unsub , block contact and none of it works. I made a new email account with Google and will be transferring everything over I'm tired of this.

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  14. I'm just trying to get info to Yahoo - Nothing simple or straightforward in submitting issues

    Content of my personal folders, in Yahoo Mail, has been removed.

    Same with my wife's Yahoo account

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    1 comment  ·  Folders  ·  Admin →
    Reviewed  ·  Anonymous responded

    Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.yahoo.com. For further information, you can also reach us on Facebook (Yahoo Customer Care) or X.com (@YahooCare).

  15. Unable to see emails

    I am unable to see ALL the emails coming in. Some are hidden somehow, yet the tab at the top will say I have 2 unread. By swapping back to the older version, I am suddenly able to see two emails, one of which is VERY important to my business and CANNOT be overlooked. This is going actively harm the productivity of countless people. Nothing is more convienent or easier to use, nor more intuitive. It is quite really, the exact opposite. We have to click more, navigate around things more, and actively seek out options that were right before…

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  16. When I check for my "gilshin@yahoo.com.au"mail this morning and all the email lists I sent have been deleted, so would you please check and

    When I check for my "gilshin@yahoo.com.au"mail this morning and all the email lists I sent have been deleted, so would you please check and back it up also could you find out what was happened

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  17. All comments are blocked after invoking block a specific sender. Now unable to restore

    I invoked block sender of a comment, in the yahoo mail. It worked, but then suddenly all comments sent to my yahoo mail are blocked. Only yahoo adds are sent now. I did find all the emails that were already in yahoo mail when block was invoked, in the trash, and was able to restore them. But still, no new comments are showing up in yahoo mail, for several days now. There are no filters invoked, per the account info. Please restore functionality of block sender, to apply to only specified sender, and not all commenters. Also restore a method…

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  18. Stop with the incessant verification codes.

    Stop with these continual verification codes each time I log into my account. This is frustrating. I DO NOT OWN A CELL PHONE. Every time I try to log in, you send a verification code. STOP IT.

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    Reviewed  ·  1 comment  ·  Other  ·  Admin →
  19. Ability to remove email addresses from the suggested addresses when composing

    I would like the ability to remove a suggested or frequently used email address from being listed when I compose an email. I recently accidently sent a private email to a scammer who i had been corresponding with before i realized he was a scammer. i had no idea his email had been included. i sent the email from my adroid phone which due to size is hard to tell what address i included with the one i wanted. i have tried repeatedly to delete the scammer email so it will not show up and thus avoid accidents in the…

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    Reviewed  ·  1 comment  ·  Compose  ·  Admin →
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    Reviewed  ·  2 comments  ·  Other  ·  Admin →
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