New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. WHY ARE YOU EMPTYING MY DELETED ITEMS AFTER ONLY 10 DAYS

    It's 9th September. I tried to go back into my deleted items and re-look at an email from 28th August and it's GONE. WTF. When did you suddenly start doing this. Please restore my deleted items until I decide to delete them or at least don't rip out deleteds from the last day of the month on the first of the next month. This is ****. I just re-read an email in my Microsoft LIVE email account from 11th Jan 2021. Are these stupid decisions made by little kids?

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

  2. Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?

    Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?

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    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

  4. Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or

    Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or password has changed." The password for the primary account and sub account are accurate. the Primary account is fine and receiving email. Email for subaccount has not been updated since June and not getting any help from Yahoo or AT&T. What are the steps to correct this issue

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  5. By fixing NO INTERNET CONNECTION

    For the past couple of days I have been getting No internet connection in email on Firefox browser. I can open a new tab and have internet service. How can this be?

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  6. Bug with „Filter message” function.

    So, I would like to report a bug. Your „Filter messages” function, does not work as intended. I changed the name of the folder, redirected my emails to the respective folder but the emails keep going into inbox.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  7. Error in Receiving mail

    Mail sent from my yahoo small business account is don't received to the recipient's Gmail account. Why ? Please Help

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  8. Phlishing or true??

    "Starting on September 05th, 2021, YAHOO! customers who have not updated their email account will no longer be able to log in to their Yahoo and through email addresses."
    Got this email from Yahoo. Is this true or a scam wanting our login details??

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. HORRIBLY SLOW!!!

    For the last 24 hours, typing an email is horribly slow!
    Is anyone else having this issue? This is insane!!!!! PLEASE FIX WHATEVER YOU GUYS DID!!!!!!!

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    2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  10. Give me the option of switching to basic mail like before

    Give me the option of switching to basic mail like before

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Unable to delete original password recovery email

    The original password recovery email does NOT have an icon to edit or delete it, and so there is no way to remove it, even if you no longer have access to that email address. This is unacceptable, because my original password recovery email address was on Excite, and Excite is closing down in a week, so of course I'll have no further access to that account.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. I live in Russia and can't receive any help

    I have a problem with email and I can't get any help because I live in Russia and there is no yahoo plus subscription available. I am ready to pay because I like yahoo mail service, but I can't!
    I have a problem receiving emails from at least one company. This company is important to my work. All of the emails from this company went into my Spam folders for some reason, but now I haven't received any emails in Spam since May 2021. I checked the filters, checked the list of blocked email addresses, and they were all blank.…

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  13. why did my print size all of a sudden get smaller?...* and i see no spot to get it back where it was??

    why did the print size get smaller?...i prefer the size before someone changed it.....

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Blocked password recovery email

    I am not receiving a password recovery email and none of the help links are actually helpful. My account has never been deactivated, I never moved the email address to spam and it is not there, I have the email address in my contacts. And I have no way of saying to allow that domain.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. email replies going to spam

    I have a business account and the emails we send clients are going to their spam folder. Is there something we can do on our end?

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  16. HELP!!!!! Why am I getting my Yahoo page based in Brazil when my settings are US????

    For the past week when I sign on I get routed to the Brazil page of Yahoo. My settings are English/US. The only way I can get to English/US is to manually enter www.yahoo.com/us WHY??

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Yahoo Mail+ vs. Yahoo Mail Pro

    What is the difference between Y!Mail+ and Yahoo!Mail Pro, including cost and features? I currently have Yahoo!Mail Pro, but see an upgrade button for Y!Mail+.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Error

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  19. where in the heck is the "edit" command for addresses

    How about an "edit " command for a contact? If it's there where? Yahoo is and never has been really friendly!

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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