New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Free email forwarding

    Dear Yahoo,
    Thank you for the 3-4 days notice that you will be cancelling the "free forwarding my yahoo emails to another provider".
    I am an educator, doing remotely learning with our students and also juggling remote learning with my own elementary child.
    I am in no way completely reliant on forwarding my emails for work and personal.
    I am also not overwhelmed at all for the 2020/2021 school year and sometimes break down with sheer exhaustion.
    I am so glad that you gave me such advanced notice, so that I could readdress all my emails to my other provider. …

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback and we truly appreciate your loyalty! You can always contact us at help.yahoo.com if you ever need assistance or on social media, on Twitter at @YahooCare or Facebook at our Yahoo Customer Care page.

    Take care! :)

  2. All my emails, photos, and responses have completely vanished from my email! Why?! 20 years of memories!!!

    All my emails, photos, and responses have completely vanished from my email! Why?! 20 years of memories!!!

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. please help me get my account back

    I can't get into my account need to deactivated something link to it I am being bullied on there please help me. I don't have phone number anymore I need help soon as possible to change my password on there so I deactivated on the site I'm being bullied on. I had to login my side account just cry out for help.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  4. I keep getting spam mail from "*******.com" AND Yahoomail..won't let me save this as spam and it keep coming back into my mailbox

    I keep getting spam mail from "*********.com" AND Yahoomail..won't let me save this as spam and it keep coming back into my mailbox

    Maybe it is time to look for a new and better email provider

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Getting unwanted emails or spam is frustrating. While most of spam emails are being caught by our spam filters, occasionally some can slip through.

    When this happens, it’s very important to mark the email as Spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  5. Hyperlinks inside emails

    Hyperlinks inside emails are not accessible. This is just a recent problem and I haven’t been able to solve it. Any suggestions would be appreciated?

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bonjour il y a environ deux mois déjà mon compte avait été piraté. Yahoo.com m'a envoyé un message pour dire que mon compte a été piraté. J'

    Bonjour il y a environ deux mois déjà mon compte avait été piraté. Yahoo.com m'a envoyé un message pour dire que mon compte a été piraté. J'ai aussitôt modifié mon mot de passe. Mais depuis lors une fois je reçois un message je remarque que l'heure de réception est d'environ 7 heures d'écart. C'est comme si le serveur qui m'envoyait le message est quelque part en en Amérique du Nord ou bien du sud. Moi , par exemple je suis en Côte d'Ivoire. Quand je reçois un message normalement c'est 2 heures d'écart. Mais maintenant c'est 7 heures d'écart. En…

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. How can I change the language to English?

    You may want to make it easier to find how to change the default language

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Updating Yahoo Terms

    Did Yahoo send out an email in regard to updating our terms and if you don't do it after July 26th you can terminate service at any time?

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. help

    not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

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    289 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  11. calendar time zone

    Even though, time zone has been set, but when a calendar event created, recipient's event time shows Greenwich time. Very bad!

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  12. <*******@*****.in>: 550: References header is too long. mail not going

    mailer-daemon@yahoo.com
    To:**********@yahoo.com
    Sat, Jul 24 at 1:21 PM
    Sorry, we were unable to deliver your message to the following address.

    <***@miraj**.in>:
    550: References header is too long

    mail not going. please fix their problem

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  13. Help please

    We have no email at all today - it is all showing in the in box but we cannot access any part of ymail at all.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. inactive account

    hi how can i recover my old inactive account in yahoo.. please i need that old id to recover.. can you help me to recover it

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Your app for iphone is not opening!

    Fix your mobile app. It is not opening on iPhone!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  16. retrieve old emails from trash

    why would you automatically delete emails that are sent to the trash? I am in search of an important email from march and I cannot see any emails in my trash past July 1. How can I retrieve an old email that I put in the trash, but that I did not delete from the trash?

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    - Trash deletion frequency – Trash is deleted after 7 days.

    -Spam deletion frequency – Spam is deleted after 30 days.

  17. I think that you should have a report a user button to report people who use Yahoo for fraudulent purposes.

    Yes, people have asked for a report button but here is my take on it.
    Spam is spam and we can just click it and it goes to the spam bin.
    Scammers are sending "lottery winnings, loan scams and move funds out of Africa scams" using your platform.
    Most of us are savvy and do not fall for this but there are people who do lose their hard-earned savings because of them.
    You should have a big red button on Yahoo mail that is visible to all. The scammers who send the mail should also know that you will send…

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    If you see content on Yahoo that violates the Terms of Service, let us know right away.

    In many cases, you can report inappropriate content directly from our products. In Yahoo Mail, you can click Spam from the email in question and select a reason.

    If a Yahoo Mail account is sending you spam, you can report it to Yahoo directly. Here’s how:
    https://help.yahoo.com/kb/report-abuse-spam-yahoo-sln26401.html

    Hope this helps!

  18. Today is 7/13/2021. Since 10:30 this morning I have recieved over 102 Spam emails. It needs to stop!

    How about Yahoo makes it easier to stop all of these repeat spam emails. Most you can't unsubscribe from.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Getting unwanted emails or spam is frustrating. While most of spam emails are being caught by our spam filters, occasionally some can slip through.

    When this happens, it’s very important to mark the email as Spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  19. Don't automatically delete old messages

    don't automatically delete conversations older than 18 months
    I desperately need to view messages from 2019, plus there are priceless pictures from several years ago that are just GONE!!!

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

  20. if i delete my messages from my laptop i would like to have them deleted from another device i use for my yahoo email

    when I delete messages from my account using my laptop I would like them deleted from any other device that I used for checking my emails

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

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