New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Lock Icon Missing

    Yahoo Mail is no longer secure (lock icon not showing). What is going on?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. My ADT Portal messages are showing the picture on my yahoo page , it say click to show image but it is showing the image for all to see

    please correct my messages from ADT Portal , it is showing all of my images from the site without me clicking onto site or link. thank you

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. attachment can't download or forward

    I urgently need my documents. This is really bad. How can you not be able to forward and attached document. I cannot even send it to a different e-mail account to access. This is not funny. People are waiting for these papers and they are not work related. Now my only resolve is to use my work address because of this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Wrong year above mail

    Jan 4, 2019 - The year above my mail today shows as 2072 last weeks mail for 2018 shows as 2071. Using Windows 10 if that makes a difference

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. My email account is screwed up really bad. I can't fix it. Please help me. Thank you. ************************* JOE

    My email account is screwed up really bad. I can't fix it. Please help me. Thank you. JOE ******************

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. settings not opening in Yahoo mail

    Settings does nothing when I click on it. Three years of saved emails, many extremely important, have vanished. I don't have anything other than late December 2018. I cannot compose an email, nor can I reply to any of the few I have. HELP PLEASE

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html

    For the missing emails issue, if you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.

    To restore your missing emails, please go here: https://help.yahoo.com/kb/account/sln2552.html

  7. How to change to POP server on iPhone 8

    There should be an option to have the ability to delete an email from iPhone but NOT delete it automatically from the server. This link https://help.yahoo.com/kb/sln4724.html#cont11 does not have instructions on where to go to make the necessary changes. From my settings when I go to my email account, there is not any incoming mail server option to change like there is for my gmail and business email accounts. My settings show Yahoo! SMTP Server is on, outgoing SMTP server, Port 465, SSL on. Not having easy access to changing these settings will make it so many people, including myself,…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. cannot view full headers/raw message on new desktop mail ; cannot FORWARD (without OPENing virus email)

    Yahoo1007_ddd The function [View Raw Image] Does NOT work. Never, Never, Never OPEN a bad/malicious/virus email because you will regret the disastrous consequences. ATT needs to allow (ALL) emails to be FORWARDED, WITHOUT having to OPEN the bad email, to perform the FORWARD function. I need ability to (1) access the Entire RAW email [Header, with ALL the IP address info, & Body], (2) Copy the Entire RAW email, (3) activate the FORWARD function, (4) paste COPY of Entire RAW email, at top of the temporary area. (5) enter the [Send-To] address, (6) execute Send. EX: bad email is Extortion…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. text appears as blocks instead of text! How do I fix that?

    text appears as blocks instead of text! How do I fix that?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. email changed to old look and won't switch back. Why?

    My email now comes up as the old version and won't go to new. When I click on HOME, the page comes up in Spanish. Fix it please.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Twitter

    My email wont receive anything from Twitter's confirmation code

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Earny is automatically reading my emails without my permission even thought I have not signed up. Stop now or am I done with yahoo.

    Earny is automatically reading my emails without my permission even thought I have not signed up. Stop now or am I done with yahoo. I cant beleive you allowed a third party to read my email without permission.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. why am I getting event alert (defaulted 1 hour prior) for 2019/01/15 on 2018/12/15, a month ahead?

    why am I getting event alert (defaulted 1 hour prior) for 2019/01/15 on 2018/12/15, a month ahead?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. automatic renewal

    Automatic Renewals, this morning I woke up to 50+ emails from Yahoo telling me that my automatic renewal had generated and I was renewed for a year. Why 50 times was it sent??? Probably a glitch but I cannot find a support phone number to save my life!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. hey, I have an email account I can not connect to.

    hey, I have an email account I can not connect to.The problem is asking me for a key,but I do not have access to my old phone number.
    There is the possibility to enter my email and password,without key??
    Please help me !!
    I need this email account.
    Thanks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If you also have an alternate email address set on your Yahoo account, you can use a desktop computer to send the Account Key to it instead. Additional info in this help article: https://help.yahoo.com/kb/account/SLN25921.html

    If you’ve already tried our automated-recovery process (https://help.yahoo.com/kb/SLN2051.html) you can try our Yahoo Account Pro service. Live agents are available 24×7. Here is more info: https://productcentral.yahoo.com/products/yahoo-account-pro-help

  17. gmail rejecting emails and online form submissions from yahoo due to dmarc policy

    gmail rejecting emails and online form submissions from yahoo due to dmarc policy

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. language

    Change my language back to FRENCH not Dutch,

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. How can I have "-1 Unread"?

    Why don't you all fix existing problems instead of always trying to force me to use new "features" and versions that I don't want?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base