New Mail
1716 results found
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Problem with file access
In Yahoo groups, when I try to open a document in the Files section, there is an error message which says that xa.yimg.com has a security certificate that expired in January 2019 so my browser, Firefox, won't allow me to view the file. Can you update your xa.yimg.com certificate please? Thanks.
You will need to contact us via Twitter at the @YahooCare handle so we can further assist you.
Thank you,
Mail Support -
Unable to access setting to allow blocking addresses. Why?
Security - not allowing blocking addresses
Please contact us on Twitter @YahooCare and we will assist you.
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We NEED customer support, a chat or phone call that WE ARE NOT CHARGED FOR!!!!
I need assistance !!!!!
You can use our automated password recovery system at any time for no charge. See https://help.yahoo.com/kb/sln27051.html for more info. Our Yahoo Account Pro service provides access to an agent 24×7 over the phone and includes help with much more than account issues. Here’s more info https://help.yahoo.com/kb/sln28796.html (New members who sign-up but have unsolvable account issues are never charged.)
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Please do not add '8' after Country Code +7 (Russia)
Hi, when trying to make 2fa with mobile number for Russian mobile phone system adds extra "8" and thus riun the attempt to make 2fa. For example +7 *** *** xx xx is right, but system adds extra "8" so the phone number start looking wrong like +7 8 *** *** xx xx
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Allow people to reach out for help
A really good idea for Yahoo would be to have some sort of way for people to reach out for help when errors are occurring. Instead of just directing them to your FAQ and a forum that doesn't offer any support, you could make sure your users are able to contact you if their issues aren't on the FAQ. I googled your customer care number and of course got an "all circuits are busy" recording after trying a few times today.... I'm sure there are times when people are able to get through... My issue is not on your FAQ.…
You can always send us a DM on Twitter at @YahooCare. We’ll do our best to assist you.
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cannot access spam folder from phone
My spam folder is grayed out on my phone and I cannot move messages into it. I have my iphone connected to a gmail account and two work exchange accounts, in addition to my yahoo account. Only for my yahoo account do i have this issue.
Also, all of yahoo's support infrastructure is useless. It would have been a better use of time and money to just show a picture of kittens, and say yahoo does not support any of its products, but look at these kittens, and maybe your feelings of frustration will go away.We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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STOP CHANGING THINGS!! NOW YOU HAVE LOCKED ME out on phone. You will now pay me for lost business since I can't check emails
STOP CHANGING THINGS
Are you able to access your account at mail.yahoo.com from a browser? If the issue persists, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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BUG in PDF preview, renders text incorrectly
Okay I tripped directly over this one. I was reading a PDF document in the preview pane of Yahoo Mail and it looked like it was riddled with typos. It turns out that this is just a flaw in the PDF preview; when I download the document and view it in Adobe Acrobat it looks just fine, but in preview it is rendered incorrectly.
Specific problem is that "ligatures" are not being displayed -- the letter groups "ti", "ff", and "tt" are all omitted, so "Transportation" became "Transportaon", "better" became "beer" (ha!), and "different" became "dierent".
Please send us a screenshot of your experience in a DM on Twitter at @YahooCare.
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I cannot access my account security. Every click takes me back to my inbox.
Fix the problems quickly. We all feel vulnerable.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I don't know what a DM or screen shot is and I don't use twitter.
I don't know what a DM or screen shot are and have no idea how to even access Twitter as I don't use it.
You can create one at Twitter.com. We need your Yahoo ID to look more into this issue you’re experiencing. For security reasons, we recommend sending it to us in a private message (DM) on Twitter at @YahooCare, since Uservoice is a public forum: https://twitter.com/messages/compose?recipient_id=26265894
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email problem
I recently set up an email account for Pro0Mobile Ltd. The address is ****************@yahoo.com. When I send a test email to this address I get a " failure to Deliver" notice stating that the above address does not exist. This notice contains a link that is an email address, yahoo@product.comunications.Yahoo.com. When I click on this link it opens a compose window addressed to that address. I proceed to compose a message describing my dilemma and hit send. Minutes later I receive a "Failure to deliver" notice claiming that that address does not exist. Both of these messages have…
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing a screenshot of your experience.
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Forwarded emails randomly end up in my deleted folder
Emails I forward seem to randomly end up in my deleted folder and when I go to place them in a folder there is no option to put them back in the sent folder. I checked on emails that have a forwarded arrow next to them and the forwarded emails no longer exist. Can you fix this please?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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vacation response DOESN'T WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
vacation response DOESN'T WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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log in
I used to be able to type into any web browser, mail.yahoo.com and I would be directed to a log in page for my email. Now, I have to click 5 things to get to a log in page. Why must it be harder for your customers to log into their accounts?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I can not update yahoo mail even though I click to the attached link. I do not undertand why does this happens C
Do not understand how you dare to close my account when it is not a clear, easy and fast way to update the yahoo mail account
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I can no longer link my Yahoo account to my Yahoo Small Business Account
I can no longer link my Yahoo account to my Yahoo Small Business Account. This is a major disruption to my work flow and all possibilities of signing in on my phone to my Yahoo Business Account are gone! My business account is NO LONGER MOBILE!
Please contact the Small Business team for account issues, they will be glad to help you. Here is how you can contact them: https://help.smallbusiness.yahoo.net/s/
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Its about the yahoo App for Android
Yahoo Android App doesn't work! You need to fix it. It will not read mail.
Please uninstall and reinstall the Yahoo Mail app. If the issue persists, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Why can't I sign into my yahoo email? I enter the password and it loops back to the sign in page.
Why can't I sign into my email??? How many times to I have to ask????
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Me again! Tried to contact Yahoo but online chat not available. It's 11.15am (are they all asleep?) Still can't copy pictures onto emails
Can you post again how to get pictures to copy and paste onto emails. Does it on the screen but then doesn't send them! Ruining my business with my clients. Please just put the old mail system back or at least let us have it until you get the new one working properly. Hate the new mail.
You can contact us on Twitter as well, please send us a screenshot and your Yahoo ID in a direct message at @YahooCare.
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why can't I see emails or my respondent see mine
I have been corresponding over the weekend with one respondent. We reckon that 50% of our emails have been received by the other. God knows where all the rest went.
I note that most comments of this kind have not been responded to, and therefore can't expect a reply to this one. But I'm abandoning yahoo mail for the moment as it's too unreliable.We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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